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Roche Diagnostics

3.4 (7 reviews)

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Lawrence Family Care & Diagnostic Center

Lawrence Family Care & Diagnostic Center

2.0(1 review)
4.5 mi

This happens to be my family doctor's practice site after I was too old to see my pediatrician and…read moremy old family doctor retired. The way the office is setup is really confusing since they have a nurses' station, lab draw dept, and exam rooms inside. I walked up to the window and checked in - they didn't even bother to give me an information update considering I haven't been there for years. They also took my payment upfront during that time rather than after the appointment at a separate counter. When the LPN called me in, she rattled off everything she needed from me. Excuse me? I didn't catch what you said. She weighed me with my shoes on and checked my height...and I grew 0.75" when I'm at the age where I shouldn't be growing anymore. She took me to an exam room, took my blood pressure and pulse right away. Talking about being way inaccurate - my blood pressure was off considering she didn't even take it correctly. When my doctor came in, she always seems to rush through things never giving me the opportunity to answer her questions. Actually, she talks over me! While I am telling her my history, she just types away on her computer. Perhaps she tries to be cautious and thorough, but I thought that some of the tests she offered were unnecessary since it wasn't time for it yet. Did I mention I passed on the STI testing thing when my chart said I wasn't sexually active. *Sigh* It would be nice if she provided some feedback to conclude the exam rather than pass off the information to an assistant to speak with me over the phone. It's very impersonal and what if I had questions? I hate belng left hanging. Although, she is a very qualified doctor, just that I can't establish a patient-doctor connection with her. Considering it wasn't even busy since I had the appointment time of my choosing, it took almost 2 hours for me to get a physical and blood draw. A few hours after my blood draw my left arm is in pain and I realize there's a quarter-sized bruise there. Also, the nursing staff needs to be more clear in giving directions and not just leaving me here or there unattended.

Northwest Radiology

Northwest Radiology

2.9(24 reviews)
6.7 mi

My insurance had found this place due to them being the cheapest place to go to for a Cat scan with…read morecontrast. It was easy to schedule the appointment. The facility was easy to find with easy parking. When I walked into the gilding I was greeted and checked in. They gave me paperwork to fill out. I didn't have to wait long after turning in the paperwork. The process for the scan went really good at first I thought it was lengthy due to me having to pee really bad after receiving the contrast. The worker she told me I could go but I told her I would just wait until everything was finished. The care I received here was phenomenal and the worker who worked with me was very friendly and she explained everything she was doing to me. I loved being able to be involved with every step.

No! No no no! Initially I liked this business but my most…read morerecent experience left a sour taste in my mouth. Radiology techs SHOULD NEVER interpret results. Please just leave it to the specialists that we see post results that come back. I was experiencing debilitating anxiety after results from an ultrasound came back and I had to wait almost 4 days to get in with my specialist to give me the TRUE results of what was found. I've never cried more.. thank God it wasn't the bad news I originally thought. Please just steer clear of this place if you can. I'd even go as far to say I'd pay out of pocket elsewhere if I need any further images.

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Roche Diagnostics - diagnosticservices - Updated May 2026

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