I have been to this location multiple times as a walk in and then also as a scheduled appointment…read more I have noticed that having an appointment makes it go quicker than walking in. But if you choose to walk in it's best to do it early in the morning. I did a walk in at 8:45am and I was seen a little before 9am even though it said I would have to wait until 9:15am. The phlebotomist was very gentle and had listened to my tips on what to use to draw my blood. The employee I had was quick and efficient. The waiting area was clean.

I have gone here two times for blood draw, and the staff is always punctual with my appointment,…read morefriendly, knowledgeable, efficient, and caring. Richard Starkey

I hate getting my blood drawn, so I just want to get it done and get out. I was able to schedule an…read moreappointment online, and check in from my car when I arrived, and I only waited maybe two minutes when I got inside to the waiting room. That was nice! When it was needle time, though, the phlebotomist stuck me in my left arm, and then said that my vein moved and needed to try the other arm. Aghhhh! It was all I could do not to faint. Two arms being poked?! I practiced my meditative breathing and got through it without losing consciousness. I don't know if it was a her thing or a me thing. Either way, I think I'll stick to my other tried-and-true Quest locations elsewhere.

I don't understand why this location has bad reviews. They must have fired the employees that were…read morethe cause of bad reviews because I had an excellent experience! After signing in on the kiosk, I was called to the back & greeted with a warm smile. The lab tech was nice, friendly, upbeat & informative. I wish I would have gotten her name because she definitely deserves praise for making my visit quick & enjoyable.

Nice facility located on the main floor at Community North Hospital. Free parking in the garage…read more The staff are professional and well-trained. I always have my labs drawn here as I can count on them not to hurt my arm. If you complete a request form in advance, they will email your lab results to you, in addition to sending them to your physician. Highly recommended!

Lisa was maybe the best phlebotomist I've ever had. Some people have a hard time getting to my…read moreveins but she got it right with no issues and drew about 12 vials of blood very quickly. She is a miracle worker! I hope I get her every time.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Great customer service and they get you in and out quickly. The one guy that works the machine name…read morestarted with a n R (sorry I don't remember), was very nice and seemed to care in just the little time I was there. Professional with that touch of human.

Very happy with this place and the people who work here, legitimate MRI's for a third of the price…read moreDefinitely will go back if I need any more work done super impressed with the people and how nice they are

I brought in my paperwork from my Nephrologist. I waited for little over 10 minutes while he input…read moreinformation in the computer. This is probably normal procedure. The procedure was fine, but communication could have been more professional when I asked a routine safety question regarding gloves.

I scheduled an appointment online and they DO NOT tell you your doctor has to be from this same…read morebuilding for them to get you in. By the time I got to the other location, more than 10 minutes passed so I missed my appointmen. The front desk staff were extremely rude, there wasn't even anybody at the desk and when I said "good morning" I was met with "We told you to check in". I could barely get a word in. If this is how they treat people, I can't imagine how the blood draws are. Don't come here. They also give you a panflet saying the information is there but it is NOT online. 0/10 if I could

This happens to be my family doctor's practice site after I was too old to see my pediatrician and…read moremy old family doctor retired. The way the office is setup is really confusing since they have a nurses' station, lab draw dept, and exam rooms inside. I walked up to the window and checked in - they didn't even bother to give me an information update considering I haven't been there for years. They also took my payment upfront during that time rather than after the appointment at a separate counter. When the LPN called me in, she rattled off everything she needed from me. Excuse me? I didn't catch what you said. She weighed me with my shoes on and checked my height...and I grew 0.75" when I'm at the age where I shouldn't be growing anymore. She took me to an exam room, took my blood pressure and pulse right away. Talking about being way inaccurate - my blood pressure was off considering she didn't even take it correctly. When my doctor came in, she always seems to rush through things never giving me the opportunity to answer her questions. Actually, she talks over me! While I am telling her my history, she just types away on her computer. Perhaps she tries to be cautious and thorough, but I thought that some of the tests she offered were unnecessary since it wasn't time for it yet. Did I mention I passed on the STI testing thing when my chart said I wasn't sexually active. *Sigh* It would be nice if she provided some feedback to conclude the exam rather than pass off the information to an assistant to speak with me over the phone. It's very impersonal and what if I had questions? I hate belng left hanging. Although, she is a very qualified doctor, just that I can't establish a patient-doctor connection with her. Considering it wasn't even busy since I had the appointment time of my choosing, it took almost 2 hours for me to get a physical and blood draw. A few hours after my blood draw my left arm is in pain and I realize there's a quarter-sized bruise there. Also, the nursing staff needs to be more clear in giving directions and not just leaving me here or there unattended.

My insurance had found this place due to them being the cheapest place to go to for a Cat scan with…read morecontrast. It was easy to schedule the appointment. The facility was easy to find with easy parking. When I walked into the gilding I was greeted and checked in. They gave me paperwork to fill out. I didn't have to wait long after turning in the paperwork. The process for the scan went really good at first I thought it was lengthy due to me having to pee really bad after receiving the contrast. The worker she told me I could go but I told her I would just wait until everything was finished. The care I received here was phenomenal and the worker who worked with me was very friendly and she explained everything she was doing to me. I loved being able to be involved with every step.

I went to the Carmel location for a breast MRI. When it came time to inject the contrast, I…read moreexperienced extreme pain and screamed out for them to stop. The two techs came out and discovered that they had not put the IV in a vein so the saline and contrast was injected into the soft tissue of my arm. I had a bubble the size of a softball under my skin. I was sent home with an ice pack and had to return two days later to have the contrast part of the MRI repeated. When I returned for the remainder of MRI, they had an actual nurse put the IV in my arm. I proceeded to get in the machine and the techs did the rest of the MRI. But when they moved me out of the machine, they realized that the contrast and saline did not go in my arm at all. Instead it sprayed out of the open port on the IV and was all over the floor. After cleaning that up, they asked if I wanted to stay and complete the MRI and they said they would inject the contrast by hand rather than having it go in via a programmed release. I agreed to stay and on this third try, the MRI was finally completed. Needless to say, I felt like I was in the presence of very unprofessional, untrained people. I will never return to this place for my future breast MRIs.