1st of all, no receptionist, just eyes for cry to deal with their selfcheckout automated bs…read more Even if u tell them upfront u might need more as u have empty bladder, they font care but rush u thru (instead of giving you 10 minutes), just to do all monkey business to tell u yeah not enough urine. Now enjoy sittung in wait area, with no tv, nothing to read to be there to their convenience. Just avoid QuestDiagnostic cr@p. Or dont set an appointment, just show up when it fits u if you have no control wherd to go (in lovelly healthcare system in best country in the world ). Money squueze with all possible cuts they can or even cant do..

Got to the place a little after they opened at 9. Signed in, I got a text it was my turn 20 minutes…read moreafter didn't get my name called. Signed in again and they're taking people in that are after me on the list. Been here 2 hours waiting for a damn drug test.

Good spot! Especially if you want to save some money compared to a hospital or doctors office…read more Obviously doing labs with your doc would be most convenient if you're already there, but the doctor I see is not affiliated with a lab, plus I don't have great insurance, so I come here to get lab work done at a discount. Make an appointment and they get you right in, but if you don't make an appointment then be prepared to wait a long time. I would definitely not recommend that option as it's really frustrating to be a walk-in. There's usually not many staff there. Came in today early in the morning and I believe her name was Sue was very cheery and nice. She helped me get all 6ish of my tests done and I was on my way in about 15 minutes. I appreciated the good customer service! Would come back again for future tests.

Only one employee working, we walked in without an appointment just for my fiancé to have a drug…read moretest for a new job. Literally still waiting after 2 hours for her to be able to pee in a cup. Female employee, believe her name is Sue?... very rude and disrespectful attitude even towards those who did have appointments. If Quest Diagnostics is going to advertise that they accept walk-ins, they should take 2/3 appointments to 1 walk-in instead of accepting every appointment that walks in the door first.

I went for COVID test. The clinic was very busy and I had to wait, which is understandable during…read morethis time. The staff did a great job communicating throughout the process. I will use them again.

We visited this clinic last night and received terrible service. First, patients are now required…read moreto complete the check in process online by providing pictures of the front and back of their drivers' license and insurance card. How is that faster than having the receptionist run these items through a scanner? Then, I was told that the computer couldn't read the picture of my insurance card (shock face), so they wanted me to call my insurance company on speaker in the middle of the waiting room to confirm that my insurance is active and request my copay amount. Um, I'm fairly certain that's what the "provider" telephone number on the back of the card is intended for... Why would I provide my personal and confidential information on speakerphone in the middle of the waiting room? I'm sure they're trying to streamline the process and save money, but this entire process took more than 35 minutes. We ended up leaving and going somewhere else that scanned my insurance card and had us in a room with the doctor in under 5 minutes. I will not be returning to this facility. Who needs the hassle?

Outstanding Surgeon with Exceptional Compassion…read more After a serious fall down a flight of stairs, I developed a bowel obstruction and required major abdominal surgery at Saint Anthony's Medical Center in Rockford, Illinois. Unfortunately, I had complications after the first surgery -- something that can and does happen with complex bowel cases. About ten days post-op, I knew deep down that I was not improving the way I should be. I was discouraged, exhausted, and losing hope. That all changed the morning Dr. Javeria Qureshi walked into my hospital room. From the moment she entered, she felt like a ray of hope. She took the time to review my case thoroughly, sat with me, held my hand, and reassured me that my concerns were valid. She told me plainly and compassionately that I should be feeling better -- and that she wanted to take me back to surgery to find and correct the problem. Dr. Qureshi performed exploratory surgery and did an excellent job correcting what had developed after my first operation. Her clinical judgment was spot-on, and her surgical skill made all the difference in my recovery. What sets Dr. Qureshi apart is not only that she is an excellent surgeon, but that she also has a kind, gentle bedside manner that brought me comfort during one of the hardest moments of my life. She treated me with dignity, compassion, and genuine care. I will be forever grateful to Dr. Qureshi. I would trust her completely and recommend her without hesitation

I was there for my mother who was very ill. She had an experience she never forgot. She was in…read morerecovery from surgery and said she kept hearing an older gentleman yelling and yelling for help . She could hear the nurses who were not attending to him and she was absolutely sure he was just being ignored. Sometime later the nurses found him dead. She struggled with not telling his family

I had a super great experience. Went in at 16+1 for a private gender reveal scan, it was a super…read morecalm place with lots of decorations, scan up on a large flatscreen TV, and Yvonne was great! Even had us close our eyes white she was getting the gender to write down for us! Had a really great experience!

Had a great experience!! She was sooo sweet and knowledgeable! I managed to mess up on scheduling…read moreand drove and hour to get there but she was so sweet and worked me in for a gender reveal and answered all my questions. Would highly recommend! It was so peaceful and she was the best!

Unfortunately I've been here twice in the last two months and I used the online check in both…read moretimes. I probably waited less than 5 minutes before being called back and less than 5 minutes before the nurse came in. Staff was polite and professional and would recommend this clinic.

I've came here twice in the last month. Two times for my baby and one time for myself. The first…read moretime we seen a women and she was amazing with my baby girl and the second time we seen Doug Blazer and he was great as well. Shout out also to the nurses, you guys have been amazing with my baby!!