Not sure why some of the previous reviews were negative. I had excellent service today!…read more My car wouldn't start. On a Friday. Battery was dead. I had to be at work. i couldn't just replace the battery or jump start the car because the battery was swollen and looked like it would explode (!). The lady who helped me over the phone when I called Wayne's was great. She told me how much it would be and had someone at my house in an hour and a half. The person who arrived checked the alternator, etc. replaced the battery. It was easy-peasy and a huge relief. Excellent customer service. Would definitely recommend.

They are so nice and helpful. I live in Texas and was there visiting family and picking up a truck…read more The truck needed several big repairs before I could drive it back to Texas. They were able to fix it in less than 24 hours. I made it back to Texas with no problems. Dan and Belynda

I stopped in to get a headlight replaced while visiting Aiken. I had been told by a few places in…read moreanother the city that the industry estimated repair time would be over 45 minutes due to having to move several items in the engine compartment. I was treated warmly when entering and told to bring my dog in while waiting. She even gave her treats and belly rubs. The technician took my keys to drive the truck to the shop for an estimate. He returned less than 10 minutes later and I joked that he must be finished. HE WAS!!!!! They did not try to gouge me with the industry standard and simply charged me for the bulb. I reminded them that I did not live in the area so no repeat business opportunities. They simply laughed and said that would be it. Thanks so much for the great service and honesty to an out-of-towner.

I can't rave enough about the honesty, courtesy, and knowledge of this auto repair shop. I took my…read moreMercedes Benz in for what I thought would be a huge repair bill. My Air Suspension system was, what I thought malfunctioning, and in need of a replacement. They ran a bunch of diagnostic tests, and determined there was nothing wrong with the air suspension at all. They could have charged me anything, yet chose to be HONEST! They only charged a reasonable diagnostic charge and sent me on my way. Eric the shop Mgr. is also a super nice, knowledgeable guy, and a pleasure to work with. I HIGHLY RECOMMEND THIS COMPANY FOR ALL YOUR AUTO REPAIR NEEDS.

Requested the car be checked for intermittent check engine light and slggish response…read more They were fully booked but took the car in and worked on it between other vehicles. Normally, the price is less than taking it to the dealer. If you wait in the waiting area, they offer you coffee or water. They even like a good joke. We have always received good quality service, and if the cost is above the estimate, the call before performing the work. If you want your car repaired with quality, bring it here. This is our go-to repair shop. I heard they can fix Harleys, too.

I will no longer recommend them at all because they have outright refused to work on vehicles 20…read moreyears or older. I used to take my vehicles to them exclusively. Apparently they don't like money anymore. Lets not forget they tried to say my S10 needed a new transmission for 7 grand. When all it needed was an 18 dollar sensor. These guys are incompetent and careless. For context, the transmission had less than 7k miles on it.

Followed up my general query in a polite and professional manner. Missed the appointment the set…read moreup. Not feeling that well with my kidney stone. May have to put it off for a while

From the owner: We specialize in exhaust work and many other mechanical repairs.read more

We took our vehicle to this shop because our usual mechanic doesn't handle hybrid-related work, and…read moreunfortunately, this turned into a frustrating experience. After testing and finding the parts the estimate became much larger, but it had to be fixed. After getting the vehicle back we had issues again and took it back because it was under warranty. They initially replaced a cooling system hose, but we later found out that the brand new hose they installed had a pinhole leak. That alone raises concerns about the quality of parts they're using and their inspection process before returning a vehicle. Well, this of course was not covered. When we picked the car up...the 2nd time, the check engine light was on -- which it absolutely was NOT when we dropped it off. They told us the issue was an intermittent misfire and suggested additional diagnostic testing for over $400, followed by more charges for fuel injection cleaning and possibly even deeper engine work. It felt like they were stacking on expensive "next steps" without a clear diagnosis. Something didn't sit right, so we brought the car to our regular shop since this was no longer a "hybrid" issue. Within a short time, they found the real issue: a smashed spark plug -- and not even the same brand as the others that had all been replaced by me personally just six months ago. That's extremely concerning and points to careless or sloppy workmanship or sadly sabotage. Between installing a faulty hose, returning my car with a new warning light, and missing (or possibly causing) a very obvious issue, I've completely lost confidence in this shop. Familiarize yourself with your vehicle and exercise caution. Sadly, many are out to profit, even at your expense.

Only talked to them but they did help and pointed me in the right direction to get my truck fixed…read more Thanks so much!

I had a small battery issue with my car and this mechanic managed to turn it into a bigger issue…read moreand not refund me for the damage they did. Do not give these people your money. They will charge you for coming out and doing more damage to your car. They don't know how to fix anything and will not give you a refund after ruining your car. They break things They don't know how to fix. Highly suggest finding a different mechanic than throwing away money at this one.

Would not recommend. I purchased a starter and had this company come out to replace. They claim…read morethat they recommended at my appointment a diagnostic to my partner which was not true. They only offered a diagnostic after they replaced the starter and stated it was the battery. When they finished the replacement they told us to replace the battery, which we did, but the car continued to not turn over after multiple attempts. My partner took the car to another mechanic in town to see what else could be wrong. Mechanic in town stated that whoever put the starter in put it in incorrectly, they cross threaded the starter, and now the part is no longer useful. When I reached out to the company for a refund regarding the service they kept stating they offered a diagnostic, which again was not true, and they blamed the part and not the individual preforming the service. They basically only offered to charge me more for coming out again to check their own work, only offering to waive appointment fee. Again I would not recommend this company