Had Matt from Scott's Pest Controll come out, next day service, and he got our hidden yellow jacket…read morecolony, biggest he had ever seen other than in training. Excellent service, response, and reasonable rate. Small business has been in family for more than 40 years. Highly recommend.

I do not recommend this company at all. This company has awful customer service. Value is not good.read more

I asked this company to come in and clean our house, which we are currently renovating. The cost…read morewas $135 for two hours of *deep cleaning*. I communicated that the renovations weren't finished, so it was a weird job. They came at 9am and I showed them around and tipped them over 60% knowing it would be a tough two hours. Mind you this house is under 1k square feet, so it's tiny, but it's very cluttered and had a tiny bit of renovation mess. We did tidy quite a bit before they came. At 10:28 I got a text that they were done and had left. Thinking they must have just gotten done early, I went home. The bathroom was COMPLETELY untouched. The kitchen was barely cleaned. They did an excellent job on the floors, but that's literally all. Yes, the floors were bad. It's also only 800 square feet and I can mop it in 20 minutes. I paid $200 for an hour and a half of sweeping and mopping five small rooms total. When I emailed them to ask about it, they offered to come back, however I was out of town the next week. They said that the cleaners didn't know anyone lived in the house, and that's why they didn't do the most important rooms. The house is clearly occupied. They also denied only doing 1.5 hours, even though I sent screen shots. After I declined the offer to come back the next week because I'd be traveling, they stopped communication altogether. I'm finding more and more uncleaned things as time goes on, and calling cleaning floors only a "deep clean" is outrageous. Total waste of $200.

Professional, on time, gave great advice, will use this company again. This is a top notch operationread more

He was polite, knowledgeable and not only cleaned out the duct but also solved another problem I…read moredidn't know I had. He takes a video as he cleans and he found a bird had nudged its way from outside the house into the duct. It appeared it had made a nest (possibly annually for a while) and when he inserted his device into that material - there were old feathers, grass and other material which was ejected out. He had a cage-like device that he recommended he could install that the bird would not be able to get through in the future. I definitely would hire this company again !! Very Pleased !

Where do I begin...First a neighbor informed me that the contractor left my condo door open twice…read moreand he shit it for me. Second, I was told they would clean the flooring after the work was completed and I found dirt all over and metal shavings left behind. Those don't feel great when you step on them. Third, they trapped a water line that runs to the spray nozzle behind the other existing water lines inside the kitchen cabinet. Lastly, I requested the ceiling fan be turned on to expedite the drying process and they did not turn it on. Barely an apology given for any of this. Thankfully I didn't have to pay for any of this as I rent my condo. Unbelievable.

I have old Burber carpet that I'm trying to make last one more year. It needed a spring cleaning…read moreafter kids spilling soda and whathaveyou on it all winter so I decided on BPC after Stanley Steamer did such a Craptastic job last spring. Very happy with the job BPC did on a old warn out carpet. It looks at least three years newer and smells nice and I'll add the drying time was about 4 hrs wich is better then whe anyone else has done it. I'll call BPC again.

I cannot recommend highly enough. The team arrived exactly on time. Ayrton did a complete…read morewalkthrough with me. Explained exactly what the process would be. Excellent customer service. Above and beyond. When I arrived back home , it looked like new carpet. I've tried others ...the national...brand. Not comparable. Thanks guys.

Best carpet cleaners you will find, period! They went above and beyond to remedy a bad carpet…read moresituation. They could have walked away, and I wouldn't blame them. But they took an already stressful life situation and became the heros of the day! Thank you for taking on this difficult job. So grateful for your crew and all their hard work. Excellent job on the carpets

Louie cleaned our 6 cushion sectional, 3 area rugs, and a children's seat all for a really…read morereasonable price. I added the 6 cushion sectional to the order the night before, and he did the whole job in two hours. Thanks for bringing the color back to our furniture and rugs in this house with two dogs and a toddler, Louie!

Louie did a wonderful job, and I called him to clean my Bed Mattress, because it had 4 large,…read morePet/Cat Urine Stains, on the Mattress. Louie removed all 4 stains, and the Full Size Mattress looked Brand New, and I am extremely thankful to get this done, because I did not know how to clean this myself, and I really appreciate the hard work, dedication, detailed, and thorough, excellent, work. I called 4 different places in Bloomington, and this Company was the most reasonable priced, and totally worth it!!! I highly recommended Louie, from Discount Carpet and Upholstery Cleaning.

My carpets were wrecked by Stanley Steamer by putting a truck load of detergent prior to my move in…read moreto my new home. Walking around made my feet sticky and soapy. When i contacted Indiana Proclean, they told me they would take care of it and THEY DID! While it took them 2 trips to fix it, they were dedicated to their promise and would go the extra mile to make sure I was happy. I am impressed with their professionalism and service. The owner and his co-workers were always pleasant and helpful the whole time. So i STRONGLY recommend their services for carpet cleaning in the Bloomington Area!

I've never hired them myself but my apartment manger does and they constantly play loud music or…read moretake loud phone calls and wake up the community. Recently one of there vans was parked outside my residence taking a phone call so loud I could hear it on the other side of my apartment.

I would definitely recommend Carpet Shine to anyone who is moving out of their place or is just…read moreoverdue on their carpet cleaning. Their staff is extremely friendly and knowledgeable about their trade. Because I'm moving out of my apartment, I requested a full carpet clean. They did such a great job, and now my apartment smells so good, I don't want to leave! For any young adult who is just starting out, attending college, etc., I would recommend this place to you. Carpet Shine provides great service at a reasonable price.