Rented a 1 bed 1 bath unit for 3 years. Unit was furnished making moving easy. The property is…read moreclean and well managed (Carlos is awesome-always upbeat and friendly, always responsive to any issue). Online portal makes payments and management of your account easy. Great location for students at the University. Can't go wrong here.

Incredible apartment and location. Located directly next to the Wellness Center and Library you…read morecould not ask for a better location to walk to anything you could possible need. Units are very well done and have a great layout. One of the more quiet places I have lived and I have lived in all over the country. Great staff with no issues with quick responses. Heavily Recommend to check out. Great location and apartment with none of the downsides of living downtown. 5/5

Don't believe the hype. The giant sign that says "Award Winning Customer Service" is not exactly…read morewhat you think. In fact, after making some of the complaints I've had known to the office, again, I was not provided a solution, rather I was told to write down all the issues I'm having. So here it is. A little background, I have paid my rent on time, every time. I have paid ahead. I have even paid what I believe to be exorbitant deposits. I pay for a garage. I pay for a washer and dryer. I have the full experience. Day 1 - Move in. Around August. Yellow Jacket nest was in the brick at the corner of the front and only door to my apartment. Called maintenance, they would not come out as it was a weekend and not an emergency. Fine. I spent my own money and got a ton of bug spray and took care of it myself. Their speedy team dispatched a 3rd party exterminator a few days later... Move in condition was not what I would describe as good. The doors, trim, and floors were all dirty. The toilet runs water constantly - it still does to this day. This was all described in my move in checklist that I turned in. They did not re-clean or dispatch anyone to fix the toilet. Garage Door Opener I called about my garage door opener not working/working intermittently. Maintenance came out, fiddled with it for a bit, and said they'd get me a new opener. Never Happened. Still have to click it several times to make it work. Swapped batteries a few times, no difference. Have a dog? That's fine they welcome pets here! But they don't refill the bags often enough for animal waste, and they place them in areas around the complex that... well.... people aren't really walking to. I live on a corner, and every so often I just go out with a garbage bag and clean up poop corner which seems to be the community poo grounds for dogs because I don't really want to get fined for dog waste being all over. October - My Newborn is coming home... My wife and I just had our first child. About this time in October things were cooling off. I turned on the furnace and it smelled like burning. I looked at the furnace, and saw that it was absolutely filthy. There were literally embers burning from stuff built up on the burners themselves, a fire hazard for sure, not to mention the burning smell and other dangers of fumes. Called for maintenance, Becca said it would be a few days. I had to fix that one myself. Winter The windows are horrible here. I'm talking need to put the plastic film on the windows to stop the drafts bad. But wait! When it snows, don't expect that you can rely on the people here to clear the lot or sidewalks in a reasonable amount of time. I have had to clear snow for myself, and the parking lot in front of my place. The company that comes through to do removal just does a few quick passes to make the lanes on the parking lot passable, but don't expect them to clear parking spaces. So my front main door also leaks like a sieve. I called about this issue. They were unable to properly fix it, and I was told that they would recommend replacing my door. But then as it got colder my storm door also started binding up on the concrete patio out front. I mentioned that but I was just told that was from the frost pushing up the concrete. It's really nice when I let my dog out after I've put the baby to bed and the door makes a metal-on-concrete sound every time I open the door. It's ok, weather should be warming up soon. Door has not been replaced. I wanted to buy my own washer and dryer since having a kid has made the small units they provide inadequate. Cannot do until the lease is up? Oh and they ask for you to renew your lease WAYYY in advance (6mo+) so plan your next place right after you move in There are decent people that live here, and it's in an OK area. The apartments are outdated, from kitchen appliances and cabinets to the furnaces and such. I would not come here expecting the place to have the best maintenance, or customer service- but as long as you pay your bills on time, you'll be fine,

The staff here is so friendly! Any time I have had any kind of maintenance request it has been…read moretaken care of promptly. My dog loves the dog park that is on site and the location is within walking distance to the mall!

If you expect working appliances and ac don't rent from them. If you want a company with no VM and…read morelimited office hours these are the folks for you!

I never rented from Coralville Apartments / Jasro & Companies. However, my email interactions with…read morethem have convinced me not to rent from them. In July 2022, I emailed them multiple times to request that they delete my account in their resident portal (https://jasro.twa.rentmanager.com/). Unfortunately, my requests have been ignored, and my information is still in their system against my will, and I have no way to delete it. My initial email interactions with Coralville Apartments (regarding apartment logistics) occurred in December 2021 and January 2022. In one of my last emails to them (https://bit.ly/3zmO6H6), I inquired about some accusations against their property manager (Jacob C. Schwebke). The person I was emailing with responded to refute those accusations (https://bit.ly/3Q2TCWc), but they did not provide any evidence to support their refutations. I then replied to say, "Thank you for letting me know. Could you please share the relevant court records with me?", but I never received a reply. In an attempt to verify the truth, I looked up the Iowa court records at www.iowacourts.state.ia.us/. (Under "Trial Court", click on "Case Search". Search for "Jacob C. Schwebke". The record for Case ID "06521 FECR125807" indicates that the 1st degree theft charge against Jacob C. Schwebke was indeed dismissed by the court.) Unfortunately, I could not find any more information about this online. I emailed the three authors of the three articles linked in my first email to ask them for more information about this (only one of them replied, but they didn't share any more info). It would be helpful if the journalists who wrote articles about the charges against Mr. Schwebke also wrote follow-up articles to explain the court's decision in response to the charges.

Although the actual apartment was beautiful, dealing with the landlords has been one of the worst…read moreexperiences I have ever had. This company charges a lot of money for "luxury" apartments, but their service as landlords is far from luxurious. They take forever to respond to any requests and make everything more difficult than it has to be. They also purposefully omit from the lease charges that you will have to pay later. They wanted to charge me 300 dollars for their help in finding a sublease, which I basically found myself. They must have spent a max of 20 minutes on this request I made. 300 dollars for that is outrages and I know they definitely did not incur those charges because they were willing to negotiate. They also took forever to answer any email I would send them and the locks on the building were perpetually broken. These things would be minor if I was renting from a landlord in Iowa City for a cheap apartment. However, these apartments are more than 1000 dollars a month. The least 808 could do is treat their tenants with some respect. All these guys care about is taking money from their tenants wherever they can get it. Save your money that you were willing to spend on luxury and find yourself another place, its really not worth the hassle.

My small family and I live in the 808 building and couldn't be happier. The apartment is very…read morespacious, has energy efficient appliances (fridge, dishwasher, in unit washer/dryer) that brings down the cost of electric bills, and is pet friendly. We live on the top floor and it's super quiet-- it feels like we don't have neighbors on both sides or underneath. You can only hear people sometimes in the hallway but that's only when you're standing close to your main apt door. This is very important to me since my daughter is a sensitive sleeper and has particularly sensitive hearing. Most of the tenants in the bldg are grad students or professionals so you get your peace and quiet-- not a rowdy atmosphere. The office staff is friendly but a specific shout out to Tyler and Aaron of maintenance who are not only incredibly nice, but always on point for questions and maintenance requests. I had a minor maintenance request submitted thru the portal and they came knocking about 15 minutes after I sent it. Tyler typically notifies and gives you updates if it will be more than 24 hours. We are moving soon because of a job relocation out of state and I'm already dreading leaving this nice complex especially the friendly and highly competent staff.

Hey so heat and air conditioning doesn't work. Nichole will tell you that it does. She is such a…read more"not nice word". Nichole does the tours and will lock you out of the unit even if you're directly outside the unit and will huff and puff if you ask her to let you inside you inside your own unit that she locked you out of. Nichole is fairly rude. The Nest Management team is embarrassed of her. Nichole will also show up with a nice Dodge Charger sports car to show you a slum lord apartment. She will promise the heat works during the winter, it maintains a 47°f high is how it works. They don't answer maintenance requests. Mold gets removed after 2-4 maintenance requests. Most of the outlets don't work. If the outlet works it will trip the circuit board in someone else's apartment. You will request the other unit to let you into their apartment to reset your breaker. All around Nichole is terrible and rude. Nest is a slum lord apartment management company.

I went to nest to rent an apartment from them ,i paid the application fee and gave them all the…read moreproof they asked for then waited for the answer? I'm 57 yrs old and on disability ! They told me that I did not Qualify because of my credit score was below 600 I feel as they are looking for just the Rich ones to rent to not those who are on disability and low credit scores they are discrimitating against people that do not meet their criteria and they keep the application fee after they turn you down ! PLEASE DO NOT RENT FROM THEM THEY ARE NASTY,RUDE, NO RESPECT ! THEY WILL ONLY RENT TO PEOPLE THAT ARE RICH AND HAVE TRIPLE A CREDIT SCORE ! this was told to me by an ex-renter ! they only care about the Money !

I lived in 1000 Oakcrest for more than 4 years. It is a great place to live. It is worth every…read moredollar you pay, with features that you won't find in other rentals in Iowa City. Location: very convenient, walking distance to uiowa (which saves a lot on parking ;) , many grocery stores around, Walmart,Fareway. Inside: it is a luxury apartment. granite on kitchen and baths, vinyl flooring, top notch appliances. it has a balcony that we loved, especially our cats! Parking: this is one of the best features. Interior covered Parking, so your car is always protected from heat, cold and rust. Maintenance: the staff of Houser Enterprises is very professional. Any problem we had, they always helped very quick. They have a nice website where you can request maintenance services. Neighbors: the neighborhood is very nice. And the building was always quiet and clean.

We've rented from Houser for 9 years now, and have no complaints. They keep the property clean and…read morewell-maintained, and maintnence needs are met promptly, efficiently and cordially.

Nothing beats the location, affordability, and space. So easy to go to and from downtown and…read moreuniversity. Walking distance to Family Care Clinic and the park is just a few blocks away. Quiet and safe neighborhood. Highly recommend to UI graduate students!

Cheap apartments in a good location. Not much else to say.read more

These graduate and family housing units on the west campus of the University of Iowa were very…read morenice. The construction is new so everything is pretty ship-shape. While the university claims it is on campus, that is a bit of a stretch although technically correct. West campus is a mile or so west of the main campus so it is not just a stroll to get from this new housing to the campus, but it is bike friendly except in winter. Even with this, the housing is nice. University officials saw the need for additional housing and this was the result. Every unit also has parking in the attached ground level lot. If you are looking for one- and two-bedroom housing and don't want to stay in one of the university residential dorms or get housing in the surrounding neighborhoods, Aspire on West Campus is a good bet. You'll have a little room to roam and be in relatively new digs. This place is also pet friendly for renters. Recommended.

Please don't rent from this company. The people who work at the front desk are unhelpful and…read moreinexperienced. They won't help you at all if you need to re-let your unit. They are very evil people. There main goal is to take your money without giving you any services. Stay away from these people.