I have used this clinic for my recovery and have had great success due to the care and treatment…read moreive received. The therapist Jackie is kind, understanding and will listen to whatever need i had. Shes precise, attentive and knows her work. The receptionist Crystal always welcomes you with a smile & a good morning every time you vist. You wont find a better better nurses then Pat & Mary. I would recommend this place for ANYBODY who want help or treatment with there addiction problem. BEST and last place ive attended, just goes to shows this place solves addiction problems!!!

There's been such a turnover of employees in the last 3 years ! Doctors does not see patients like…read morehe should! First counselor Jackie quit due to how the clinic was ran. Now the newest counseled Lori does not do anything to help you! There are NO GROUPS! NO MEETINGS! & Individual counseling which is suppose to be mandatory consist of Ms. Lori walking you into a room" saying is everything ok?" Please sign here, Good bye! Worse clinic ever . Nurses who distribute Pat & Mary are the best ever! Otherwise just a place looking to make money. Does not want to help people with the addictions at all! They have not gotten 1 person successfully off their drug of choice!

Urgent care was quick and thorough! I appreciate the staff there!…read moreI was treated with kindness and respect!

Don't go there!! Doctor took me off medication I still needed to control Congestive Heart…read more Failure. Without the medicine I developed edema indicating fluid was building up around my heart! Diagnosed I had a UTI without testing urine! Medication they prescribed for UTI would interfere with another drug I was taking!

I'm in pain I can't hardly walk I did nt get no help from nurse eady she dnt know what she is dngread more

This hospital takes stroke patient and it should not be allow. My husband went there walking and…read moredoing everything for his self. Three days later after being hospitalized there now he can't walk or do nothing for himself. I feel concern when a person get worse in the hospital. I try to have him transferred and they refused to do that. Seriously South Suburban send stroke patient to another hospital who specializes in that. I heard several stories from other people and it is just not right. We are talking about people's health and livelihood.

There was no actual exam of any kind. The help I did receive was from me asking what I need. Kind…read morenurses. Unfortunately, lack of care and concern, is concerning. Won't be back unless there are drastic changes.

Don't recommend; they are very unprofessional and they basically don't do their job. They…read moremisdiagnose my wife during her pregnancy causing her to stress more, told her to come back for a SCHEDULED APPOINTMENT but when see came they told her she's not a patient of theirs and told her the person she was supposed to be seeing isn't available until September; this is after we've spent over 2 days basically in the er, we had to go back to the er and basically do everything that's she did before for them to misdiagnose again!!!! 1000000% don't recommend !!!!!

I recently visited On Dmed (new name as of 9-2023) for xrays of my knee to confirm whether I had a…read morere-broken kneecap. I did not, was at On Dmed from entrance to discharge with a disc of the x-rays after intake and 4 x-rays done by their on-site radiologist in 2 1/2 hours on a holiday which is not too bad. This facility is in network with my insurance so the co-pay - $50 - was considerably lower than that of a hospital-affiliated urgent aid which I believe would have been $400 to commence the process of treatment. Before considering urgent aid care it would be a good idea to find out which local facility is in network and which bills at an ER rate and confirm with your insurance. It would also be wise to learn which healthcare situation On Dmed can help, and which are better handled by a hospital-based urgent aid or traditional ER. These are posted on their webpage, or just grab a magnet at check in when you arrive. I would also set up an account if you wish to utilize On Dmed ahead of time. It take a bit of time to do this, but will save you time once you arrive. Appointments can be set up on their webpage as well. I arrived ahead of time and they did have patients ahead of me, but I was admitted promptly. Bring a book just in case. All on-site personnel were great. When I was discharged I was prescribed a medication which, after reading the patient information sheet, was not workable with my healthcare issues as a totality, which, of course, On Dmed did not have access to (this is where a hospital-based Urgent Aid or ER would have the edge). I took Advil instead of the medication prescribed and that is okay. The main person who coordinated my care was a nurse practitioner and the person who issued the radiology report was a radiologist. I am presuming that there is a physician affiliated and in contact with this practice, but I did not meet them. Not a bad experience. I received a confirmation of my healthcare need, was discharged with papers and a disc of the x-rays should I need follow-up care, the timeframe was reasonable, and my insurance to date has fully covered all. Not sure if I will return there but if a healthcare need coincides with what On Dmnd can offer, perhaps I shall.

To Whom it may concern,…read more I arrived and checked in on the iPad at about 5:45pm on 7/13/26 for a 2nd follow up for a work-related injury. I never received a link, so I assumed I did not need one. The receptionist, whose name I did not get, decided to wait 2 hours before saying anything about a link. However, in those 2 hour she had time to sit on her phone with someone and complain about other patients and about a man she is seeing, whom she thinks is seeing someone else, but she's still going to see him, but she is not sleeping in the bed with him. I do not appreciate the fact that she had time to talk but she could not complete the duties of her job. I do not appreciate my time being wasted, especially since I live over 45 minutes away. I would appreciate it if management could review employee phone privileges during work hours, as excessive personal use appears to be interfering with essential job responsibilities.

Dr Hughes and her staff are wonderful. My 3 year old, who is notoriously known for hiding from…read morestrangers, left her appointment asking to stay. And she gave the Dr. a high five and told us that she loved her doctors. This was our first visit here after a move, and she has always dreaded any drs appointments in the past with her former primary. After her visit to this place, she's thrilled! She bragged to her grandmother about receiving stickers and 2 lollipops. She's even spoken fondly about the experience weeks later, so she clearly viewed it as a truly positive experience. We are so grateful. And this becomes even more amazing because she gave 4 vials of blood for an allergy test. Amazing. Also a special shout out to the resident who assisted. I forgot how to spell your name but your bedside manner and patience were exemplary sir. As well as one for the receptionist that brought out three freshly cleaned dolls, to my daughters delight. We appreciated it greatly. Bring your child! You'll find great bedside manners here.

My son and daughter have been going here for a long time, recently I changed their Dr, requested…read moretheir medical records, and their new Dr got not a thing for my son, and a shot record for my daughter nothing else!!! I find this to be completely unacceptable, and unprofessional. I also was ostracized for not taking my children in for every little thing that was wrong with them ( fever, sniffles, ect) . I normally don't write things like this , but I have had enough when it comes to the way things went while my children were going here.

Be careful coming here for VA C&P and if possible I would avoid this place. The do not upload your…read moreexam results in a reasonable time. I've never had to wait over a month for a C&P exam to be completed and sent over. This is the only thing holding up my claim. They also blatantly lied about timelines and timeframes in which the report would be sent. This practice is harmful to veterans seeking the most basic and reasonable help for C&P exams.

Dr. White is amazing. I always have a positive office experience. I leave feeling heard, respected,…read moreand cared for. She genuinely wants the best for all of her patients. Would recommend a thousand times over.