I have used this clinic for my recovery and have had great success due to the care and treatment…read moreive received. The therapist Jackie is kind, understanding and will listen to whatever need i had. Shes precise, attentive and knows her work. The receptionist Crystal always welcomes you with a smile & a good morning every time you vist. You wont find a better better nurses then Pat & Mary. I would recommend this place for ANYBODY who want help or treatment with there addiction problem. BEST and last place ive attended, just goes to shows this place solves addiction problems!!!

There's been such a turnover of employees in the last 3 years ! Doctors does not see patients like…read morehe should! First counselor Jackie quit due to how the clinic was ran. Now the newest counseled Lori does not do anything to help you! There are NO GROUPS! NO MEETINGS! & Individual counseling which is suppose to be mandatory consist of Ms. Lori walking you into a room" saying is everything ok?" Please sign here, Good bye! Worse clinic ever . Nurses who distribute Pat & Mary are the best ever! Otherwise just a place looking to make money. Does not want to help people with the addictions at all! They have not gotten 1 person successfully off their drug of choice!

Urgent care was quick and thorough! I appreciate the staff there!…read moreI was treated with kindness and respect!

Don't go there!! Doctor took me off medication I still needed to control Congestive Heart…read more Failure. Without the medicine I developed edema indicating fluid was building up around my heart! Diagnosed I had a UTI without testing urine! Medication they prescribed for UTI would interfere with another drug I was taking!

I'm in pain I can't hardly walk I did nt get no help from nurse eady she dnt know what she is dngread more

This hospital takes stroke patient and it should not be allow. My husband went there walking and…read moredoing everything for his self. Three days later after being hospitalized there now he can't walk or do nothing for himself. I feel concern when a person get worse in the hospital. I try to have him transferred and they refused to do that. Seriously South Suburban send stroke patient to another hospital who specializes in that. I heard several stories from other people and it is just not right. We are talking about people's health and livelihood.

There was no actual exam of any kind. The help I did receive was from me asking what I need. Kind…read morenurses. Unfortunately, lack of care and concern, is concerning. Won't be back unless there are drastic changes.

Yesterday, I was at Franciscan Hospital in Olympia Fields, Illinois. I was waiting to find out…read morewhen my mom was going to be released. She had been in the hospital since Wednesday, September 2, 2026. While waiting in my mom's room, I heard a woman asking for someone to come. She had been calling for maybe 5 minutes. Then she got louder and called for someone to help her and still no one came to check on her, so I went to the door and looked down the hallway, no one was around. I was trying not to leave my mom's room because she was in the bathroom so I was trying to stay nearby in case she needed help, so I yelled out can someone come help this woman, no one came. I asked my mom if she was okay, and she said yes, so I walked down the hallway and looked around the corner where there were two nurses at the desk. I said that the woman kept calling for help and they said that they were aware. This angered me, because 3 years ago my husband died in a nursing home where he was there for a short respite. The day that we went to pick him up they said that he died. I don't know why or how many times that this woman was calling for help but for them to ignore her like that is uncalled for. The day before this happened there was a nurse's protest for better wages and more nurses. I agree that nurse's should be paid more and that there should be more of them in the hospitals, but for the two nurse's that were there they should have checked on that woman and taken care of her needs.

To Whom it may concern,…read more I arrived and checked in on the iPad at about 5:45pm on 7/13/26 for a 2nd follow up for a work-related injury. I never received a link, so I assumed I did not need one. The receptionist, whose name I did not get, decided to wait 2 hours before saying anything about a link. However, in those 2 hour she had time to sit on her phone with someone and complain about other patients and about a man she is seeing, whom she thinks is seeing someone else, but she's still going to see him, but she is not sleeping in the bed with him. I do not appreciate the fact that she had time to talk but she could not complete the duties of her job. I do not appreciate my time being wasted, especially since I live over 45 minutes away. I would appreciate it if management could review employee phone privileges during work hours, as excessive personal use appears to be interfering with essential job responsibilities.

ERICA D. was friendly, knowledgeable and amazing. Made and online appointment and took my husband…read morein for cold/flu, symptoms. They first tested for COVID & 17 other viruses which came back negative. ERICA D. gave him a thorough exam, listened to his lungs, even found wax buildup in his ears. He's a cardiac patient and susceptible to pneumonia but before I could ask, she ordered a chest ex-ray. Because of the ex-ray, he was diagnosed with an upper respiratory infection and prescribed steroids and antibiotics. I value how thorough she was and how she listened to our concerns and symptoms, which enabled her to diagnose him accurately. From start to finish we were there two hours versus many more hours in the ER. Ver happy with the friendly staff and service we received from ERICA D. Thank you!!

Dr Hughes and her staff are wonderful. My 3 year old, who is notoriously known for hiding from…read morestrangers, left her appointment asking to stay. And she gave the Dr. a high five and told us that she loved her doctors. This was our first visit here after a move, and she has always dreaded any drs appointments in the past with her former primary. After her visit to this place, she's thrilled! She bragged to her grandmother about receiving stickers and 2 lollipops. She's even spoken fondly about the experience weeks later, so she clearly viewed it as a truly positive experience. We are so grateful. And this becomes even more amazing because she gave 4 vials of blood for an allergy test. Amazing. Also a special shout out to the resident who assisted. I forgot how to spell your name but your bedside manner and patience were exemplary sir. As well as one for the receptionist that brought out three freshly cleaned dolls, to my daughters delight. We appreciated it greatly. Bring your child! You'll find great bedside manners here.

My son and daughter have been going here for a long time, recently I changed their Dr, requested…read moretheir medical records, and their new Dr got not a thing for my son, and a shot record for my daughter nothing else!!! I find this to be completely unacceptable, and unprofessional. I also was ostracized for not taking my children in for every little thing that was wrong with them ( fever, sniffles, ect) . I normally don't write things like this , but I have had enough when it comes to the way things went while my children were going here.

Be careful coming here for VA C&P and if possible I would avoid this place. The do not upload your…read moreexam results in a reasonable time. I've never had to wait over a month for a C&P exam to be completed and sent over. This is the only thing holding up my claim. They also blatantly lied about timelines and timeframes in which the report would be sent. This practice is harmful to veterans seeking the most basic and reasonable help for C&P exams.

Dr. White is amazing. I always have a positive office experience. I leave feeling heard, respected,…read moreand cared for. She genuinely wants the best for all of her patients. Would recommend a thousand times over.