Oh Yelp, I knew it would happen eventually. I mean, I go to Yelp for recommendations on everything,…read moreso why not for a book keeper for my business? KYB was very highly rated and I thought I had found my solution. Boy was I wrong.... Maybe it's because I used Becky and KYB for book keeping rather than tax prep, but my experience here was most certainly NOT 5 star. Becky seemed great when I met for my initial consult, but from then on, my books were handled by an assistant, rather than Becky herself. First mistake. Then aformentioned assistant racks up huge amounts of hours without warning me and when I confronted her about it, she BLAMED ME. Now, I have been in customer service for many, many years and rule numero uno is that you never blame the freaking customer!!! Especially when I was politely asking her why my bill had quadruped with no notice. She explains that the extra time has come from me not giving her certain info that she has had to manually figure out, hence the extra time. Fair enough. From that point on, I get her the info she asks for - organize it beautifully and send it to her on time. And yet, nothing changes. She continues to bill me the maximum amount of hours she can on my account despite my efforts to make things more efficient. When I asked her and Becky about it, the response was basically that I should just get over it and expect to keep paying that amount, though there was absolutely NO evidence of her assistant doing the amount of work those bills required. There were also mistakes with them sending me other clients invoices, lost packets of my own info that never turned up and I never received ONE financial report for my business! Do yourself a favor - if you are a small biz owner like me, STAY AWAY. There are plenty of other options out there. I have a great book keeper now if you need a referral...... UPDATE: So mysteriously after my post there are several new reviews extolling the virtues of how great this place is.....all from new users with only ONE review: on KYB Bookeeping! How ironic. Look, no matter how many cheesy great reviews their friends may post, it still not going to keep them from sucking. San Francisco has TONS more bookeepers that will do a WAY better job - trust. UPDATE 2: Due to the overwhelming response by other Yelpers asking for a reference, my new book keeper is booked solid! If you want a reference, I'll see what I can do.......

I run a small business in San Francisco and KYB was doing my personal taxes, which I was happy with…read morepurely because I didn't have to do them, and I asked them to do the business taxes. The first year was fine because we needed very little tax advice. The second year we made considerably more money and it was a disaster. We met with them several times for advice on tax planning and strategy. Being a startup and doing R&D work I thought we were paying way too much. They gave us NO advice. I finally found a good CPA to take over and look over their work. He found $21,000 in missed deductions. That's not a typo, $21,000. That is either pure laziness or negligence. Do yourself a favor if you have a small business and hire a good CPA and a good bookkeeper. They will more than pay for themselves.

Called Gill Tax Group after being ghosted by my previous accountant. Just a month before taxes due…read moreGill took me on as a client and had my taxes completed and filed within a few weeks. Seamless process with a super useful app, very timely chat responses and answered questions. I kept forgetting to upload documents and they redid things a few times for me very patiently. Definitely a great experience, knowledgeable staff and easy process (even offers direct bank withdrawal and deposit!). Thank you!!!

This was my first time visiting this location to have my small business taxes prepared, and I…read morecouldn't be more pleased with the experience. From the moment I walked in, I was warmly greeted by an amazing staff who guided me through the entire process with professionalism and care. Everything was well-organized, straightforward, and incredibly simple, making what is usually a stressful task feel effortless. Diviya was present at the time, and she was exceptionally kind and understanding. Her team--Melissa, Shayna, and Katelyn--were all incredibly attentive, ensuring that every step was smooth and stress-free. Their professionalism and dedication truly set this place apart. If you're looking for a reliable and hassle-free tax preparation service, I highly recommend this location. A well-deserved 10/10

I love working with the Kruze team. They enable us to run our SaaS startup without fuss, and they…read moreact as our dedicated finance function: accounts payable, payroll, monthly financial reporting, state and federal filings, and more. The Kruze team is incredibly responsive, probably more than if I had those functions in-house. Recommend!

The Kruze team has been amazing to work with. Our SaaS company decided to switch to Kruze from…read moreanother accounting firm and thank goodness we did. They helped us through every step of the transition process, identified key issues with our books, P&L, tax filings. They worked with our 3rd party software vendors on our behalf to make things work properly. They have been incredibly responsive & helpful advisors on all things from bookkeeping to filings to financial reports for our board to refining our model & projections - everything. They really understand the SaaS business model and they are truly a joy to work with. It's so important to work with people you trust and we really trust Kruze.

Working with Lynda has been a pleasure. My small business was complex and growing quickly at the…read moresame time. She deligently kept up on my books and provided excellent added value as we grew. As we move into our next phase (buy out), I feel very thankful to have work with Lynda and hope to stay in touch into the future.

I thoroughly enjoyed the training sessions conducted by Lynda, along with the extra support that…read morehelped enhance my bookkeeping and QuickBooks skills. Currently, I am managing the books independently and feel confident reconciling the accounts. Thank you, Maureen M

Here is your yearly reminder to ditch your current accountant and switch to Rob!…read more It's crazy for me to feel like I'm his one and only client when I'm certain he has so many others, but he sure does know how to make me feel like he's got all the time in the world to answer what I am sure are the most annoyingly ignorant tax questions while he is in the midst of busy season! If you want responsive, thorough and professional help, he's your guy' another year in the books and this time he even rushed a couple of back filings that I screwed up before I found him. He's a gem!

Robert Ricco is the man! My returns were fast even right before the deadline, made sense, and he…read moreanswered all my questions well. I'm very impressed.

I have been a client of Jutta and Reyna for about 10 years. I may have found her thru Yelp, lol. My…read moreprevious tax accountant retired a bit over 10 years ago and I needed someone with international experience. Jutta has been a pleasure to work with. She and her team are very knowledgeable in international tax laws, and they are always responsive and cordial. Several of my immediately family members have been utilizing her firm. Highly recommended.

Jutta and Reyna have been preparing my personal taxes for the last 10+ years. They have been…read moreaccurate, efficient, and on time ever since we started working together. I appreciate their knowledge, expertise, and suggestions on how to be most prudent with my tax liability. I highly recommend them to anyone looking for a reliable and knowledgeable professional.

I've been using SFBay Financial bookkeeping services since 2018. I previously had a bookkeeper…read morewho made mistakes and was not knowledgable in my specified industry. A fellow business owner recommended SFBay and right from our initial meeting, i was put at ease and trusted I was getting into a partnership with a firm that was well versed in restaurants and bars and that all of my needs were being met. They have a great team! If you are looking for bookkeeper's who will take care of you and your business, reach out to them stat!

What can I say about SF Bay and particularly, Anne-Marie? She's wonderful-- truly a calm, assuring,…read moreknowledgeable, even Zen presence in my life. Side note- to be Zen when you are talking money is quite a feat!! The company as a whole has been professional, super easy to deal with and very helpful. I'm so glad I found them! Highly recommended!

I had a complicated tax situation in 2025 involving multiple streams of income (1099, W2, 401k…read moreconversion, etc) and though I made quarterly payments, I knew I was going to need an expert to help minimize my tax bill. I learned about EAs from a community whatsapp and went in search of one. After looking for several weeks and reaching out to a few, it was Phuong's rapid response (by email and phone) and his kind demeanor that helped make my decision. Overall, working with Phuong was straightforward. After agreeing on an estimated cost, Phuong invited me to a secure portal to upload all of my documents. Alongside, Phuong provided a checklist to help guide all of the files/info that you should consider uploading. This was very efficient and helped expedite the process. From beginning to end, it took only a few weeks. It would've gone much faster, but I was delayed in uploading documents, so I caused the delay. Alongside, Phuong answered one-off questions as needed and quickly. And I had a lot of questions! But Phuong was always willing to help. The best part? Phuong confirmed I was actually owed a refund. I was stunned. Is there any better result than that? Of course, this means my quarterly payments were on target, but I'm not sure I would've reached the same result on my own. I can't recommend Phuong enough. He was fast, friendly and importantly, secure. I am certain I will be working with Phuong for all of my tax needs moving forward. Thank you Phuong!!

Phuong was extremely responsive, knowledgeable, and followed up without any extra action on my…read morepart- which I really appreciated given how terrible it feels when you have started a process with someone and you have to constantly reach out to get a response! Phuong was a professional throughout the entirety of the process and guided me through calculating and the actual process of paying off quarterly taxes with patience and kindness. He also gave me an estimate of the price before conducting the service and was very transparent. Highly recommend if you are starting your own business!