Professionalism is lacking here…read more Had a detailing scheduled for Tuesday it was cancelled and rescheduled to Thursday at 5pm no problem. I text the detailer at 5pm on Thursday asking his eta because he never contacted me. He said his detail is over and he has to reschedule because the sun is setting. I needed my car detailer before Friday. If you can't get the job done for one reason or another - please give me an early heads up so I can book somebody else - not let me know at the time of appointment you can't come.

Great experience having our car detailed by Evan. He was extremely knowledgeable and took great…read morepride in his work. Went out of his way to make the process convenient for us. Could not be happier with the quality and value. Highly recommen!

Cody did an excellent job with my interior detail and was super easy to communicate and schedule…read morewith. He really took his time getting to all the hidden parts of the interior and it was simple to have him come to my apartment for the detail. It's definitely pricey compared to other options. I don't know that I can always afford his services, but it certainly was a job well done!

WOW. Cody replied to my inquiry within 10 minutes, booked for next day, spent SEVEN hours on my car…read morefor INTERIOR ONLY. You guys. I'm a mom of 2 toddlers - two car seats, two snacks at all times, diaper changes, portable toddler potty, you get the picture. My 2020 Subaru is NEW inside. I'm talking all the surface level gross, but Cody spent SO much time and attention getting absolutely everything out. Too embarrassed to take befores - so enjoy the afters. Definitely check in half way for updates as Cody's so meticulous, you definitely want to be sure you're both on the same page. He was incredible responsive and even waited for me to finish a meeting to come back out when he was done. Incredible work.

I took my work truck to get detailed before it went to auction. I got it back better than expected…read morewith the budget detail service. All stains were removed from the seats, duct was gone and services were slick black. I work in agriculture so there was a lot of grime to deal with. Their interactions with me were always so kind and thoughtful too.

I read reviews and looked at prices for auto detailing all over Fort Collins & Loveland, and…read moredecided to go with OCD. I like the double entendre of the OCD name, too. My car is old, (2002) and i wanted it clean to sell, and they delivered! I got the Interior & Exterior Combo package, and the carpet and upholstery are really, really clean!! Even the exterior looks so much better. So the paint is flaking and i have dings and scratches, they still made it look better!

Updated review: After finally reaching the right person (the number listed here isn't correct) they…read morethanked me for letting them know about the equipment issues and sent a reimbursement for the $2 I lost on the inoperative equipment in the first bay I tried along with a friendly note.

The hours posted online say 24/7 but the lights turned off on me while I was washing my car tonight…read more@10pm. I had to finish in the dark. If they can't even get their hours right imagine what else they neglect.

I do not like posting negative reviews and right off the bat I will say that I signed their…read morechecklist saying I was satisfied with the work they did. Unfortunately, I was not. I am not looking for a refund or anything like that, I am just sharing my experience. After getting an appointment set in advance for 10 am, I was given an estimate of 3-4 hours. I ended up finally getting the car at 6 pm. 45 minutes prior to this, an employee, who I was told was "in training" pulled the car up front for a final inspection. The senior employee immediately realized the car needed extra work and set about doing it. I was given explanations that they were overbooked and that a person in training had handled the majority of the detail. The problem was, the "details" were not handled. Even after pointing out several issues and having them corrected, more problems were clear. After 8 hours, I just wanted to leave. I was offered a 5% discount and given a few apologies, which were appreciated. My main concern is that they allowed an employee in training to handle a detail with minimal oversight due to being overbooked. I will include photos of the issues and let those reading decide if the work is up to the standards that a $170 detail should require. Sadly, I do not believe I will be able to give additional business to Kool Rides despite the kind people who run the place. I will pay the premium and go to Manhattan Auto Spa.

After three months of waiting, they have finally replaced my exhaust tip. I don't know what took…read moresoo long for them to fix their mistake since the exhaust only takes one week to ship. I do not like to post these negative reviews but unfortunately, this was my experience at Kool Rides Detailing. After three months​ of battling with the owner, and some of the employees I have finally gotten my new exhaust. Thanks for owning up to your mistake Kool Rides Detailing.

They are the best body shop I ever used. Courteous and quality work. Work completed before…read moreestimated time. Would definitely recommend them to anybody I know needing body work

They were able to fix my jeep for less than the original estimate, they kept in contact with me…read morethroughout the repair process, and they detailed my car inside and out, the outside of which had some minor dings and marks which they buffed out. I had an excellent experience overall.

Great service and a super easy booking process! I love that their website is very detailed on the…read moredifferent service options and transparent with pricing, with prices that are reasonable too. You can book online quickly and receive text/email confirmation messages. I was also impressed by the communication on the day of, as I received a call several hours before my appointment time seeing if I was okay with a later start due to delays early in the day. That worked for me, but they offered to reschedule me if needed. Honestly, calling ahead for a delay is so nice compared to other mobile services that just show up when they want to! The actual detail was quick and easy for me, we emptied the car of my belongings and I was able to just work from home while the detail was happening. As seen in the photos my car looks so great, the interior was extremely clean including all the nooks & crannies! My only issue is the interior windows were cleaned, but left a streaky residue in some areas. All in all a great experience, I don't get my car detailed often but I definitely recommend this service!

I had high hopes given other reviews but was very disappointed in my detail…read more The car was clean-ish, but there were a lot of things that were missed: - Running boards were untouched - still had dirt and grime all over them - Windows were a streaky mess - Floormats were rinsed but were still dirty, had dirty soapy water pooled in them when the detailer left - Interior was mediocre overall, but there were areas that were clearly missed. Doorsills were still filthy, third row was completely untouched, floor mat clips caked with dirt. - Wheels were rinsed off but were still covered in brake dust/grime - Exterior paint was washed but not wiped/dried properly, and clearly was not waxed. Lots of remaining bug residue and hazy, steaky cleaning product left on the paint. Definitely was not waxed even though that was included in the "mighty detail" package I purchased. Overall, the car would've gotten cleaner being run through a $12 touchless wash. I was also charged an undisclosed $35 pet hair removal fee, even though there was no dog hair in the car. I called to express my disappointment and the representative was completely unapologetic. They offered to send the same detailer out to give it another shot, which I declined. Why would I want the same person working on my car who did a poor job the first time? The representative then told me this specific detailer has had other complaints. Why would I want that person touching my car again then? I was the told it would be at least a month before any other detailer was available, so no recourse other than to have the same incompetent person come back out. I was offered a partial refund, which is probably fair, but I'm still left with a disappointing experience and a car that was not detailed properly. I will be looking elsewhere for a more professional detail in the future.

Absolutely amazing servic. The only place in town I trust to bring my car for hand wash!read more

Not a good job. I took my wife's car in. There is still some food and pet hair in nooks and…read morecrannies. The dash still looked dirty. Seats also lacked a proper cleaning. I would recommend elsewhere.