I am writing in hopes of saving you 2-4 hours and some headaches. Overall, NCL was good. But the…read morePhoto Gallary was a downer. I recommend staying away from the Photo Gallery on Norwegian Cruise Lines. I regretfully spent over 4 hours of time in the buying process. I am now thinking that it is better to take your photos home and print your own locally. It will take less time. I paid over $370 for 5 pictures ($150), a hard cover photo book upload service ($85) and Iris Pics ($189) Each service had problems. Now the people who work there were fabulous. Please do not think anything negative about the workers in the store, including the manager. The problems are deeper in this company and need higher management to address. The problems are integrity in advertising and a process that misleads you on hpw much time you will have to give up on your vacation. Each pitch for each service I bought used enough overstatement and deception in both the artistic and verbal presentation that I as the customer did not receive nor experience the service so described. I think customers have a right to know the true quality of the service provided. If you still want what they actually provide and look past the deceptive advertising and verbal claims, then you can make your purchase with full knowledge of what you are buying. The Iris photo ads have vibrant colors, blue, brown, green. The actual product comes out mostly grey with an unrequested explanation about how the picture really represents your eyes. My eyes are blue green. My girlfriend has green eyes. Our pictures look nothing like the ads on promanent display next to the eye camera machine and nothing like how our eyes actually look to other people The photo book upload service was promised to be easy and well done by AI. "Simple, quick, easily edited, great results. My girlfiend spent an hour gathering pictures and two hours in the photo gallery getting frustrated that AI chose so poorly and because it was impossible to resize or crop pictures that AI chose. It is better and easier and more fun to use another online service. Maybe you want the NCL stock photos in the book, but you can purchase expecting it to absorb 3 hours of your time with technical challenges The 5 pictures promised us a digital copy. For $150, i was thinking i would receive a thumb drive. Instead they give you a QR code to goto their website and download your pictures. Sounds simple, like 5 min tops. But the process took me 30 min because the website has some nonuser friendly steps and pop ups. At $30 per picture, i think the customer service should include actually delivering the product to me as advertised and verbally promised, not making me deliver it to myself. This company fails in the areas of integrity in marketing, product delivery and meeting the expectations they create in the customer. The business model puts too much work on the customer for the prices charged. We ended up at the photo gallery at least 5 times including several evenings after 8pm to pick up photo hard copies. I would rather have done a piano bar, karaoke, or a theater performance with my time. Why not deliver the photos to the room? I think the reason they get away with such a misdescribed process and exaggerated promises is because the cruise ship delivers you to them in a captive pool of customers. They set up photo shoots as you board to suck you into the process. Most cruisers only shop once and do not want to take more time from enjoying their vacation to address the issues for future guests. So I want to get this information to you before you take the cruise. I hope to save you 2-4 hours of headache. And yet, you are free to spend the money and get the pics if you do not mind the time it takes or the experience being less than promised. For some, money does not matter. For some, time does not matter. If you do not have a camera, maybe you will love the experience and value the pics. If you do have options, i recommend exercising your options. Have more fun. Avoid some frustration. Bon Voyage.

Just rode from Seattle to Portland. Old car, very rough ride, noisy because connecting doors often…read moreopen. Route changed from two years aho so instead of seeing Puget Sound and Columbia River it was crumbling buildings and junk filled yards and graffiti. Not looking forward to return ride. Seat was hard, no armrests.

I worked with Katherine Albener was my order manager. She was thorough, efficient, and simplified…read morethe process tremendously.

Very knowledgeable and professional. Highly recommended! Very knowledgeable and professional…read more Highly recommended! Very knowledgeable and professional. Highly recommended!

Very knowledgeable professional and excellent customer service that will benefit everyone who needs…read morehelp with travel booking and insurance services. Highly recommend this business.

I can't begin to say how horrible the customer service is. I applied for a visa for my daughter,…read moreits taking a little more than expected time. This isn't a big deal. I called to ask what process they have in place in case we run out of time. At which point, the person on the other end just became upset and scold me that she doesn't know and its not her problem. That is, she's done all she can. That is not how you offer customer service. You don't (a) get upset at customer for asking for contingency plans (b) you don't say it's all you can do and (3) you don't hang up on the customer multiple times. I'm sure that in most cases there isn't anything you can do, but you run a business, there's so many ways you can answer that question.

The agent helped plan a nice trip and answered all questions. One small detail needed fixing, but…read moreoverall good help.

I have been using the services provided by AA Travel for more than 20 years, and it has been…read moreunfailingly an effective and pleasant experience. They asked a colleague in SF to hand deliver a passport/visa once when I made a mistake with a travel date. They answered an emergency call outside of work hours to help when my ticket was canceled erroneously by the airlines. They are very professional and really know the work well, and I have been able to rely on them for my travel needs. They do have a "no nonsense style" which some people find to be not warm enough, but they are actually very nice people, and if you realize that it is but the surface (accent, tone, etc), what they can do for you is great. Thank you, Ken and Ling.

I wanted to review the tours I went on separately. This review is for the Olympic National Park Day…read moreTour. I went on this tour on 5/13/2026. I cannot say enough amazing things about this Olympic National Park tour experience. From start to finish, this was hands down one of the best guided experiences I've ever had and one I will remember for a long time. We visited Hurricane Ridge, the Elwha area, Lake Crescent, Marymere Falls, and several additional scenic stops throughout the day, and every single location was absolutely breathtaking. The landscapes were stunning, but what truly elevated this experience was the way the entire day was curated and paced. Nothing ever felt rushed. We had time to really take in the scenery, walk around, take photos, learn, and fully experience each stop before moving on to the next. Our guide Evan was phenomenal. Incredibly knowledgeable, engaging, thoughtful, and genuinely passionate about the ecosystem, history, geology, and ecology of Olympic National Park. Listening to him explain how the landscapes were formed, how the ecosystems function, and the history behind the region made the entire experience feel so much deeper and more meaningful. It honestly made me want to continue learning more after the tour ended. What also stood out was how well he created an atmosphere for the group. During the drive, everyone introduced themselves and shared a little about where they were from, which made the group feel comfortable and connected. On the ride back, he had everyone share songs that had personal meaning to them, and we talked about why we chose them. It turned what could have just been a long drive into a genuinely memorable and human experience. Even the lunch setup was beautifully organized and thoughtfully presented. Every detail throughout the day felt intentional and well done. The ferry ride, the mountains, the forests, the rivers, the waterfalls, the lakes, it was all unforgettable. Olympic National Park is stunning on its own, but having such an incredible guide and such a well-executed tour made this experience truly exceptional. I would absolutely recommend this tour to anyone visiting the Seattle/Olympic area. Easily a 10/10 experience.

This review is waaaaaaaaaaay overdue!! Easily the highlight of our Seattle trip back in January…read more2025 was taking the Olympic National Park Tour with Evergreen Escapes. Martin W. was our tour guide on this expedition and he was exceptional!!! Friendly and down to earth and extremely knowledgeable as well. He really did add another layer to this trip and made you feel comfortable and well-taken cared of. My daughter was a little apprehensive about going as she didn't know what to expect, however, this was also the highlight of her trip as well. I truly wish we had more time to explore what Olympic National Park has to offer, however, if you are on a time crunch and are unfamiliar with the area, this is easily the best way to get a taste of the park. In addition, they also pick you up right from your hotel and also provide coffee, drinks and an exceptional catered lunch! After picking us up and taking the ferry across to Bainbridge (a cool experience itself) it's a bit of a drive to get over to the Port Angeles area where we stopped at the Visitor Center, however, there is lots to see and learn on the way. Fortunately the road was open to get to Hurricane Ridge and we got to experience some snowshoeing (first time we had ever done this) and it was awesome! Not too tiring and for those who might struggle you are given the choice to stay back if you had wanted to (BUT WHY WOULD YOU!!!) We then headed down the mountain and stopped off for some sightseeing and another little walk to stretch the legs and then we headed to our next stop. Wish I can remember the name of the place, however, it was an incredible spot to explore as Martin set up for our catered lunch. It was located right next to a river that had some cool atmospheric mist slowly creeping through. There was also an easy little trail which took you through lush vegetation & moss covered trees to a free-flowing waterfall. It was just stunning and honestly you didn't want to leave. Eventually we headed to our final stop at Cresent Lake. Just wow!! The lake had a bit of a moody feel, however, it was just beautiful and the hike through to get there was just insanely gorgeous and just magical. Words and pictures alone can't do this place justice. It's just something you have to EXPERIENCE!!! One of the other highlights was the trip back on the ferry. It offers up an impressive and unique view of the Seattle cityscape all lit up as you relax and reminisce on the day. Truly wish we had more time in Seattle, as I would without hesitation want to book all of the tours that Evergreen Escapes offer and I imagine each experience is unique depending on what time of year you go as well.

We have used Mary Valle to plan out and book several trips for ud, including a few weeks in…read moreIreland, and a couple of trips to New Zealand. On one trip she spent considerable time in arranging and then booking a number of B&Bs and Farmstays that we had already selected on our own, as well as interesting hotels. She is always available while we are traveling to make itinerary changes, or book additional accommodations, events, or specially accommodations, as well as airline changes, train tickets, ferry reservations, and such. After using Mary for a few trips she became rather intuitive about what we like or don't like. We wouldn't consider traveling without Mary's assistance. She is always just a text away. Dick and Paula Chase

I have used Mary Valle twice for our travel advisor and I will, indeed, reach out to her again for…read moreour next trip. Most recently Mary helped us plan and execute our trip to Italy. Our trip to discover my family in a small hamlet in Italy was magical. Mary was sensitive to our needs and chose an excellent driver who was prompt and courteous. We were not sure what to expect and when we got into this vintage 1600 town with just one commercial building; overwhelmed with the friendliness, and we ended up being there for almost 5 hours! When planning the trip, Mary listened to our needs and suggested 3-4 hotels at each place we stayed. She suggests hotels that cover a wide price range, so we are free to make the decision that suits our lifestyle and budget. Mary organized various transportation methods, including a train transport to Naples. Mary is someone I trust for suggestions to make our trips meaningful and stress free.

Too expensive on most things. But very accommodating in others…read more In Rome "Barbara's House" was an excellent experience booked through Table Less Traveled. It's a must do, Dinner and drinks included.

Much as I'd like to post a positive review, my experience with the Gyoza class was disappointing…read more Although I've been cooking for decades and have attended many cooking schools, the time spent on this class was not worthwhile. I had considerable difficulty understanding the teacher. More surprising, however, was my discovery of a YouTube video that clearly explained all the elements that apparently were covered in the class. That video took only 15 minutes. I will try another and have my fingers crossed.

EWA is more than a fly fishing shop. This is a community-driven business staffed by extremely…read moreknowledgeable, kind, and attentive people who love their sport and truly want to help. I lost an irreplaceable rod on a river yesterday. I never would have found it without the incredible help of Muaaz, one of the staff members, who was so exceedingly caring and attentive that he voluntarily managed to track down the person who grabbed it from the bank. Thank you, Muaaz! Many fly shops are intimidating. Most are uncomfortable to hang out in. Plenty of them employ "experts" who are outright disdainful and rude to customers who don't know what they're doing. Most other shops aren't designed to foster a real community, let alone bring a positive force to the larger community of the neighborhood. There isn't a single employee here who won't go above and beyond for you, whether you're an absolute novice, intermediate to expert angler, or just have a friend or family member who's into fly fishing. Need a gift for the angler in your life? Curious about why people are so obsessed with this sport? Want to understand why matching a rod with the appropriate reel, line, leader, and tippet seems so complicated? Want to know if that piece of equipment is really worth the price tag? Maybe you don't really need anything, but you'd like to hang out in a comfortable space designed for customers like you to relax and socialize. Maybe you're tinkering with the idea of getting into fly tying but have no idea where to start. Or perhaps you could really use some expert advice based extensive experience -- without being told you have to buy $2,000 worth of whatever. If any of the above rings a bell, this is the place. No upselling, no uptight attitudes, no joke. This place is invested in making a real contribution to the community of West Seattle. If you live closer to another shop, give this one a shot. It's worth the trip, and you might not go back to that other place. The junction is lucky to have EWA at their new location on California Ave. I shop here instead of buying directly from vendors because there's no price gouging or elitist vibe, and because I honestly want this business to thrive. Most of the other customers who frequent this place do too. Moving this shop from 42nd and Oregon to the heart of the junction took an enormous group effort. There's a good reason so many of its customers volunteered to help with whatever was needed. There are also plenty of good reasons I've spent this much of my time and this many words writing a yelp review. Come see what all this fuss is about.

I've been to plenty of fly shops, but EWA will have my patronage as long as I live near Seattle…read more Staff is incredibly friendly and excited to get people out on the water. The shop's dedication to be carbon-neutral and support Patagonia's upcycled wader program is really commendable, and the fly-tying materials are excellent.