I worked with Katherine Albener was my order manager. She was thorough, efficient, and simplified the process tremendously.

Very knowledgeable and professional. Highly recommended! Very knowledgeable and professional. Highly recommended! Very knowledgeable and professional. Highly recommended! read more

I was a looking for a company to help me obtain a tourist visa for China. Reading the other reviews on Yelp, I wasn't sure about this place but decided to give it a try. I'm very glad I went with Travel Visa Pro! I called the company to ask more details and they were very helpful with determining which services fit my needs. I placed an order and then scheduled an in office visit. We reviewed my application together (I opted for the $29 document check service) and we found some errors that I would have missed. They then sent my passport out to the appropriate embassy on my behalf. There's an option to have them mail your passport back directly to you instead of you going to pick up in their office, which I opted for since it was the same price. I received a notifications from the company throughout the process about the status of my application and actually received my passport back ahead of the projected return date! The process was very smooth and I felt very supported by Travel Visa Pro. They saved me a huge headache regarding my visa application, and I felt like the prices were reasonable for the services they provided. read more

We are taking a trip to Mexico next month and we realized at the last moment that our passports were expired! We found Travel Visa Pro and we worked with Lester who was so helpful in guiding us every step of the way. We ended up getting our passports back within 2 weeks and now we're all set to go. We are so thankful for the wonderful service that we received from Lester. read more

Speedy visa processing, easy process but don't expect a full office. Located on the 14th floor of the Smith tower .The office has the bare minimum of a receptionist and one main person, Alexandra, who handles all the visa and passport doings. I was applying for a China visa to visit a friend - I believe they have an office in SF which made the process super easy and they are well acquainted with the application process. I decided to drop off and pick up the passport on my own- this sped up the process a lot! Alexandra called me the moment it arrived which was exactly 6 days as promised! Thank you for making the process simple and easy! read more

Travel Visa Pro - Located on the 14th floor of the Smith Tower - waiting room - Passport & Visa Services Near Me - Seattle, Washington

The most perfect example of a dependable outsource services provider. The visa application process is a painful one, and TVP makes it easy. Their support team answered all my questions promptly and only charged $80 to submit an e-visa. I couldn't recommenced this service more, especially after trying to go through the government website way. If you value your time at all, this is a no brainer (kinda like the bots who work for unnamed country's website, who have no brain and are impossible to reach). read more

Absolutely horrible. The one good thing about this service is that I (eventually) got my passport. On May 24th I paid for 5 day expedited service. The 2 gentlemen I spoke to on the phone both told me that 5 days included weekends and excluded federal holidays. Following their information I spent $999 on their service which was also supposed to be delivered to my front door. 13 days later! (Excluding Memorial Day) I received word from them that my passport was available for pickup... in San Francisco... I live in Seattle. Over the course of my wait I spoke to many different representatives which told me multiples different stories. I even spoke to a supposed manager and another representative that told me on 2 separate occasion that my passport was ready for delivery to my house the next morning. Both times I was lied to and told that they never said those things. Upon getting a 3rd phone call of completion from the same supposed manager on now day 7 of my wait, I asked her to verify that my passport was indeed picked up by their courier and on its way to me. She confirmed 3 times over the phone that my passport was on its way. But of course the next day rolls by and still no passport. 6 more days of calls and long conversations come a call from their "contact in the CEO's office" who says that my passport will be available in San Francisco the morning of the 8th. To have it sent to Seattle would now cost me extra. I was told they would only directly release it to me. I let them know I would be on my way to San Francisco that day to pick up my passport. After an entire day of travel and now being late for my trip, I arrived at their hole in the wall "office building" in San Francisco. No one greeted me at the door as said to me in my phone call that morning, no one apologized or talked to me about what went wrong. The only lovely person during this whole chaotic event was one lovely Asian lady at the office that finally handed me my passport and wished me a good rest of my day. Later that day I attempted to call back and talk to management and was unable to get ahold of anyone. The next day I finally got through to someone and explained my distaste and naturally asked for a portion of my $999 to be deducted to cover my cost of having to fly to San Francisco and make my way downtown to their office. I was put on hold and never called back. I have since filled for a full refund and received a letter in the mail calling my request "absurd" and said their "hard earned money" would not be charged back to me. They continued to say that I paid for 2 BUSINESS DAY service which still means May 26th or May 31st at the latest per my phone call with on of their many representatives. I don't see how in any way my money was "hard earned" for them. read more

Aside from the crazy high cost of getting a Russian visa (we had ours expedited too so total cost was approximately $1000), this company provides wonderful service. We were very reluctant and worried about having to give them our actual passports, as many third party Visa businesses have awful reviews and horror stories, but Travel Visa Pro put us at ease with their professionalism and round the clock customer service. If you call their number, you get a call center but the representative is committed to helping you in whatever way they can, even when it's after hours or on the weekend. They'll even schedule you an appointment for your in-office visit, which is what we had to do to initiate the process. Located in the Smith building downtown where there's no surrounding free parking, the office is fairly easy to find. We worked specifically with Alexandra on our Visas, but Natalia helped as well. Both were friendly and helpful, double checking that we had all pertinent paperwork. We ordered the shortest turnaround time: 7-10 business days, and received our Visas and passports on the very last day. Everything went smoothly, so I'd definitely recommend working with them! read more

Travel Visa Pro is the best! :) After freaking out on whether or not I would get my visa in time for my upcoming China trip, I was reassured by Alexandra (Travel Visa Pro agent) that I would get it with no problem. I ended up paying a bit extra to get my visa back in 5 days and guess what? Today, I received it right on time with no worries :) As mentioned by others, this place is located in the cool Smith Tower on the 14th floor, where elevators are so old, that there are still operators working them. The process is super easyyy. If you are applying for a China visa, maximize your time & effort by contacting the office or website and have everything prepared prior to dropping your passport & papers off! What is needed will be listed on the website and once you have everything completed, schedule an appointment and meet with the agent. There, your application will get reviewed, you'll make a payment, and boooom! Process all done :D. Alexandra was super friendly to work with and overall, I had a great experience here. Tip: To save money, you can choose to drop off & pick up your passport (saves on shipping fee). Highly recommend this place for China visas! read more

I've used Travel Visa Pro for at least 5 years now for various different needs. Most recently, I arrived at the airport on Saturday and realized that my passport is due to expire in two weeks. Rookie mistake, but can happen to anyone. On Monday AM I dropped off the paperwork for passport renewal at the Seattle office, and it was ready by 4 PM the same day, just in time for my 7 PM departure. I could not be happier with the service the Seattle office provided, and the organization as a whole. read more

Alexandra was lovely. She was was very detail oriented, took the time to explain everything very clearly, enjoyed asking questions, and knew how to process all the documents. Thank you! read more

Got my Brazil visa through this company. I turned in my paperwork in October with travel in late December. Was told I did not need to expedite it. Left things alone until Mid Dec when I started asking about when it might be done. I got my visa the Friday before I had to fly out. My appointment with the consulate office was the week before my travel date. Sending paperwork to the consulate office the week of travel is not really the best plan. Horrible business model in my opinion. I had submitted my paperwork 60+ days and was told there was plenty of time for it to be processed. Disappointed because the lady stopped answering my phone calls when I started to panic and sent my calls to the national number. She did somehow rush the passport at the last minute so I got it before my flight left... If you have to get a visa I would try to set the completion date earlier than whatever it is that they typically set it for or honestly, just go to the consulate office on your own! read more

Natalia did a great job in helping me get my visa! Really appreciated the fast turnaround and professionalism, will use them again for my future visa needs. read more

I will always return to these folks for helping me with travel documents. They are awesome! Fell free to contact other to compare, but I'm pretty sure you'd be hard pressed to find another organization with the attention to detail, customer service, and alacrity that they have when processing your travel documentation. I've seen a couple of reviews complaining about people who have made last minute plans and then had issue when everything did work out for them. Remember folks, lack of planning on your part does not constitute an emergency on their part. If you're trip is planned well in advanced and you get them all the documentation when they ask for it, one will have a worry free and stress free process to getting all of you travel needs met. read more

My husband and I sent our passports in and initiated our application with Travel Visa Pro on Dec 12 for Brazilian visas. Apparently, the San Fransisco Brazilian Embassy is really bogged down, and the earliest appointment Travel Visa Pro could secure was on Jan 26. We are departing on Feb 4, and this would put our visas arriving at our house on Feb 3! However, I checked around with other Seattle and San Fran visa services, and not only did Travel Visa Pro have the most competitive prices, but they also had the earliest appointment time available for Brazilian visas. We just resigned ourselves to sweating things out until right before the start of our trip. WELL! Travel Visa Pro was able to expedite our visas (presumably new appointment times opened up at the Embassy), and we received them more than three weeks early! They never solicited additional payment from us for this, they just did it unprompted, and we always received excellent communication and support from their team. I can't recommend them highly enough. It was well worth the cost, as I have no idea how we would have been able to do this on our own. read more

Amazing Service! I was so frustrated with the Indian Visa process, that i was about to cancel my trip until i found a review for Travel Visa Pro on yelp. I called the Seattle office and i called and spoke with Jessica, who was so helpful and walked me through the process and saved me a trip 4 hour drive! We received our visas in about a weeks time! Well worth the money. read more

I used them to obtain a visa for India, which they were able to get to me in an extremely timely manner. Excellent, fast, professional service! Alexandra took time to meet with me and answer all my questions. She was professional, pleasant, and had excellent follow-up. I definitely recommend them and will use this service again in the future! read more

I couldn't believe how easy it was to apply for an Indian tourist visa with Travel Visa Pro in Seattle - thanks to Andrey and his outstanding assistance! I've never used an agency to apply for any visa before, but after six frustrating telephone conversations with the Cox and Kings Global Services office ( they are the official India visa contractors), I was desperate. They gave me conflicting information, kept me on hold 15 minutes each call, and their website is confusing and doesn't work well. From my first phone contact with Travel Visa Pro and appointment to submit documents and my passport ( I live in the area), everything was smooth, personable and easy to understand. Andrey efficiently checked my paperwork, explained the process and I was confident things would go well. And indeed they did! My passport was returned with the visa in only one week - 10 days earlier than the expected delivery date. Wow! Thank you Travel Visa Pro and Andrey!!! read more

Super easy and helpful visa service! Got my visa for China a few days sooner than expected. Pretty office in Smith tower as well. Would recommend! read more

Fantastic experience! Natalia was organized, FAST, and professional. I will definitely be coming back for future services.

This place is awesome! They make it so easy and such a quick turnaround. They are very responsive and I would definitely use this service again! Thank you Alexandra and Elena. read more

Don't go to this place if you just need passport photos. I thought this would be the place to go for a quick high-quality photo, but apparently that's really not what they do here. read more

Great service! Applied a coupon automatically! Almost a week ahead of schedule, though always good be to safe.

A+! Needed a Visa to Brazil and was told by other services they just couldn't do it in time (maybe in 8-9 days if I was lucky). The owner of Travel Visa Pro assured me it would be done. 4 days later, Visa in hand. Was it inexpensive? Nope. Worth it? Absolutely. Highly recommend this service. The only reason I'm able to make my trip is because of their service. Very grateful! read more

I am very pleased with their service and promptness. We wanted to apply for China visa and the lady in Seattle office checked all our documents to make sure nothing was missing. There was one thing missing that I emailed her. We submitted on a Thursday our passports and got a phone call the next week Thursday to pick it up. Very professional, prompt and easy process with them. read more

Wow! It is a little hidden gem! Jessica is great, fast and helpful with the services. I am surprise that there is no review until now.. with me. Anyhow, she was able to help with our visa application to Brazil, got it processed quickly and off the door we go! Also, in comparison with other visa agency, this place is really good pricing. read more

There's a reason I keep returning here for my visa needs. Alexandra and Natalia are thorough and make sure all the i's are dotted and t's are crossed. My Chinese F visa was issued in eight working days. When there was a glitch in the company's new system, Alexandra followed up to reassure me all was in order. This is my third visa with TVP's Seattle office and I'll be sure to return. Highly recommended. read more

I am amazed and grateful to Alexandra, in the Seattle office, of TravelVisaPro! I was applying for a Chinese visa and it looked like a somewhat daunting task. Alexandra was very helpful and professional: She phoned me back when she said she would; was accurate with her instructions; and she had excellent follow-up. In addition to this, I received my visa in 7 business days (it would have been even faster, but one of those business days included a national holiday). My dear friend and travel buddy had to apply for her Chinese visa through a different visa service due to her work. She applied nearly 5 business days before I did, and as of today, she still hasn't received her visa! If I could give Alexandra more than 5 stars, I would! read more

Great experience! Applied for a Russian visa and everything was processed and returned within the estimated timeframe. There was some confusion as to whether they could help me with my visa (humanitarian) at first, but Natalia was able to ping Andrey while I was with her, he confirmed that he could and pulled through. I would definitely use them for visa services again. read more

What an easy process. Their online form was easy to follow. It took just 5 business days and I had my China VISA in hand. Their downtown Seattle location was convenient. read more

My father had a medical emergency while on vacation in China and I needed to get a visitor visa ASAP. Alexandra was amazing to help me with my very rushed visa request. She made sure the application and documentation were complete. My passport and application were FedEx'ed immediately to their colleagues in San Francisco who walked it over to the Chinese consulate in person and waited in line for me to process the visa. I submitted my forms on Wednesday, the visa was processed Friday, and my passport and visa were returned to me on Monday. I am so grateful for the ease of working with Travel Visa Pro and Alexandra's communication throughout the whole process. Everything was completely professional and transparent and worth the expedite fees. Huge thank you for the peace of mind. read more

I will give zero if have that option!! First time ever in my life write a review, I am just sooo annoyed!! I wanted to apply Canada visa for my mom, connected to this company live chat, the person said no, we can't help, very rude and the reason given was my mom was in her travel visa in US, will only able to get the Canada visa if you were student, employee or green card holder! What was that!! Obviously it was not true, so many friends of us with traveling visa successfully got the Canada visa, besides GC holder doesn't even need a visa to go Canada Ok?!! They are just soooo not professional and rude, first time ever in my life experienced something like this!! Plus the person named Joyce even closed the live chat without notifying me, we were still talking that time!! Ridiculous!! Can I understand this as discrimination?! will give a 100 negative to this JOYCE person, and totally not recommended this non professional and rude company!!!! read more

I discovered that my passport had expired 6 days before my flight. That 6 days included the weekend and Martin Luther King day! Effectively there were 3 business days available. Weather made it impossible for my application to be picked up by Fed Ex. One day gone. The government passport agency computers crashed on the day my passport was supposed to be picked up by Travel Pro to send back to me. 2 days gone. Travel Pro still got the passport to me in time!!!!!! They put it on a cargo plane so that I would get it on time. They were in communication with me every day, sometimes more than once. They were patient with my concerns, and everyone I talked to was totally accommodating. The owner of the company even called me at home at 9 p.m. to discuss possible solutions/options. I know it is expensive, but, for me, it was so worth it. I was able to go on my trip. This company rocks. read more

Even though the postal system failed on the Seattle, Wa side, Travel visa pro didn't, and made up the time lost, and got my passport back in my hands. They knew when I called the first time, which office to send my update to, to expedite it. Second time I called, they could see the post office said it was delivered Tuesday 9:46 am and it wasn't delivered until Wednesday Morning. Scary to have your passport lost temporary. They finally got it, turned it around and I was very happy to see the fed ex man delivering my passport! You can call and you don't have to talk to the same person, they all have the information to get you on the way, especially Maria. Thanks for the awesome great job you all did. Last minute travel plans? Possible with travel visa pro. Will be using and recommending your services again and again. Thanks so much. Sincerely Holly read more

I had a trip to Europe planned to meet some family and as I was preparing for the trip, I noticed my passport had expired already and it was less than 2 days before my flight! The passport agency told me they could not get me in anywhere in time for an appointment and that I did not have any options to make my trip. I found Travel Visa Pro online and was extremely skeptical they could get an emergency passport renewal in 8 hours but didn't really have a choice. I fedexed the information they needed that same day and within 24 hours I had my new passport already delivered to me just in time for me to head to the airport. I am still amazed. I highly recommend Travel Visa Pro to everybody. They are all extremely helpful, knowledgeable and thorough. read more

Maria was terrific. I needed a tourist visa from two different embassies, and she took care of routing my paperwork from one to the other, savings lot's of time in the process. Very pleased with the service. read more

Alexandra was amazing. I needed a passport same day to get to Thailand. After finding out my passport was considered "damaged" I panicked. She went above and beyond, even answering emails on Thanksgiving weekend. I received my passport in time and made my flight. Very professional. read more

Alexandra was helpful, friendly, and efficient. We were concerned that we pushed it too close to get our visas for China, but Alexandra promised them in 8 to 10 days and she delivered at the 8 day mark. They also charge lower fees than some places. Great experience! read more

Phenomenal customer service and extremely timely return of our Chinese visas.

I am SO happy we found Travel Visa Pro. We recently decided to send our daughter to visit friends in Brazil during the FIFA World Cup. This was a sudden decision and a dream come true for our daughter. All of the plans were completed and the flight reservations made when we found out she needed a Visa to go to Brazil. We panicked and began frantically searching for help. I called the number on their website and talked to Jessica. She was truly an angel in our time of crisis. She was very pleasant, helpful and reassuring that we could get the Visa in time. She carefully and cheerfully walked me through every step of what I needed to do. We just received the passport back with the visa and we even have time to spare! It cost extra money for all of the expediting, but it was worth every penny. Thank you Jessica! You are truly a gem! read more