Very friendly staff. I have taken my bike there several times to get serviced. They go over and…read morebeyond what they need to do to help their customers. They keep me well informed and do excellent, quality work. My bike is a bit on the older side but they are able to help me keep it running and identify any issues I had or informed me of any issues they saw while doing work. They are up front with pricing and provide excellent customer service. I will always go to them for work on my bike.

Probably the best motorcycle dealership I've ever been to. Service and parts department are top…read morenotch. Highly professional, courteous, accommodating. Tremendous attention to detail. Very highly recommended!

I took my 93 honda goldwing in today for oil change and brake flush. I met with the owners and he…read moreis the mechanic very friendly. A few hours later i get a text with pics telling me ita ready. No upsells no routine services no pressure. I told him 1st thing go thru it and look for things. Thank you for being honest and a veteran. I have my new shop and will recommend to my friends

Jeremy is a very skilled and talented mechanic. He's a busy guy with a full schedule, so call him,…read moreset an appointment and if your bike is fixable, he will do it right. He takes his time, but the result will never disappoint. I have taken a few of my motorcycles to him and have never been disappointed. He has changed handle bars out, performed services like brakes, correct mechanical problems I had by trying out a "cheaper mechanic" and his expertise came through every time. He's a good man in general, a dedicated family man, a veteran and I'd much rather support him than give my money to any Harley dealership. I deal with the dealership only when I have to - and that is mainly for parts I can't find anywhere else.

I highly recommend Ray for motorcycle repair and service! An exceptional mechanic who is HD…read morecertified! I'm happy I found him!!

No one but Ray works on my 2001 Road King Classic since I bought it in 2005. Twenty years of trust!read more

If there was a way to put 10 stars this place would certainly get 10 from me. I will never go to…read moreanother shop or trust anyone else to work on my bike. Absolutely blown away by the service here. Took my bike in expecting to be without it for days, and they had it diagnosed in 10 minutes and fixed faster than I thought possible. Not only was the turnaround insanely quick, but the quality of the work was top-notch-bike feels better than ever. The team was professional, honest, and kept me in the loop the whole time. No surprises, no upselling-just solid, reliable service. If you need work done and don't want to be off the road forever, this is the place to go. Highly recommend.

Came in this morning with a tire replacement. Brian and Mikey took good care of me. Got me up and…read morerunning right away. Great work and very customer service oriented.

Great motorcycle mechanic he knows his Harleys very friendly gets the job done reasonable priced…read moreoffice lady is very nice

Hands down, Oneals Customs is the place to go. Whether it be for a battery or anything, they care…read more You will be amazed about the customer service. They update you and make you feel like you are part of their family. I wish there were more stars above. You will not be disappointed. They do what they say they will do. Royal G. Madera, CA.

I should have posted these long ago but moved out of the area. But I'm back in the area and wanted…read moreto post the great work Danny and the family do. I plan on him to continue to work on my new Harley

Danny is always helpful and cool. Prices are always good and he never comes off like he has better…read morethings to do then help his customers. Lost of hidden gems hiding in the showroom.

ZERO Customer appreciation. I always had the perception Chris Rivas was one of the best in the…read moreValley. I tow Motorcycles for a living and he was always the shop I recommended to my customers and spoke highly of. I usually do all my own repairs but I needed help with my transmission, so I went to Chris. From the second I walked in the door I had a poor experience. I worked and spoke with Chris Rivas himself. He had this attitude that I wasn't worth his time, and that I was bugging him. Wouldn't give me the time of day to answer my questions or give me his time. He was a huge jerk. I figured maybe he was having a bad day so I still left my transmission with him. After patiently waiting on parts and Chris to finish the job. He called me and said it was ready. I live 1 hour away in the mountains so I had my father pick up my transmission for me cause he was in town. Chris, not knowing that he was my father proceeded to accuse me of trying pull something shady and that I hadn't payed. (He never asked for payment upfront) so I receive my transmission and he put on my original stock Harley sprocket when I had provided him with a brand new aftermarket chain sprocket and spacer. Chris acknowledged that he messed up and forgot that I wanted the chain sprocket and misplaced my parts. As frustrated as I was, I still was cordial with Chris because I know this was a small job compared to his Racing clients. So the next day I had to drive another hour to bring him back my transmission so he could install the proper parts. Plus another hour drive back home. 2 hour round trip. I arrived and Chris immediately started working on my transmission. A few minutes pass and he comes to the front of the shop. Shoves my transmission in a box then into my arms, and is rushing me out the door. I have severe ADHD so when he did this everything I wanted to ask slipped my mind, I had questions for him and since I had the inconvenience of bringing my transmission back because he did not finish the job I hired him to do. I would expect at least 5 or 10 minutes of his time. So I walked back into his shop. Asked for Chris, I can hear him from the front laughing and talking crap about me in the back. I began to ask my questions and again he was huge Jerk. He even got heated and began to insult me saying I was too back and forth. Well sorry dude, when your a douche and rushing people out of your shop it's not very welcoming. And I will NOT be recommending this shop to any of my customer's and I will now share anyone getting a bike towed to your shop my experience. I looked up to you, it was intimidating to talk to you because of the respect I had for you and you made me feel like crap. I have a rich man's bike on a poor man's budget. If you didn't want to do the job then say so. I was always respectful and cordial but you my friend have ZERO customer service skills and ZERO respect for your customers. His wife who works in the front was very polite and nice. He could learn a thing or two from her. Before Towing I worked at a Harley Dealership 4 years, I also worked and was General Manager for Cycle Gear for 6 years. This is by far the worst experience I've had with any motorcycle shops

There's McDonalds and Yosemite Ranch, Walmart and Macy's …read more When you want the best shop around, you expect to pay a bit more because there are no worries of crazy things happening to your bike when you drop it off . You don't expect immediate service in summer as it's the busiest time . Maybe for a "want" item you want until winter when things slow down . I've done business there for almost 20 years and expect to pay a bit more and wait a bit longer so i plan accordingly . Things never go wrong , things never "happen" . it's an adult shop with adults working there . Maybe this doesn't suit everyone but that's ok. there are other choices. Make an appointment and give it a try .

I asked for a tune on my Honda CBR 600 RR and he said no that they only do tunes on racing bikes…read morefor the track and he told me I didn't need a turn on my bike if I'm paying for a tune what do they care They are getting paid for it so yeah he told me no unless it's a racing bike which is not it's a daily driver go somewhere else for Your business to be appreciated

If you are considering doing business here, read below. The apparent owner's response to my…read more5/7/2015 review will give you insight into this guy's character and approach to customer service. Erich D. Fresno, CA Send Message For your review of: Motorcycle Tire Shop if you wouldnt be such a cheap ass and try to fix a tire that needs replacing like i told you in the beginning none of this would of happened. But instead you wanted me to try anyways which i did twice because the hole was in a bad place. I told you i didnt know if it would last when you picked it up but you wanted me to do work for nothing because you are a cheap bastard. People know your type just want everything for free and thinks everybody owes them something. Well Bernard I dont owe you shite so f off ahole

Worst Customer Service in the world. His slogan on the back of his truck for this business was…read moredrive in, drive out one day service. Took my bike in to get a new tire and oil change, takes the key, calls me up 2pm and says he needs to keep it overnight, I ask why, he says ok will try to get it done, then calls back half hour later saying he can't separate the hub because I need new parts in the rear end and is why he is having issues removing. Told him I don't think so, it's running just fine, Tell him put it back together and I will pick it up, he says ok, I will try to get going. Calls back at 6ish and says come pick up your bike. Go to pick it up, he comes out hands me one of my saddle bags and says here you can put this on, I said no, you finish your work. Pay him and drive home, oil light going on and off, Call the next day and say, hey did you put oil in this, yeah sure he replies, I check it when I get home, I see no oil in the window, even when leaning over. Go to store to by quart of oil, barely shows in window with it leaning over but light is off now, take it back to have him check it, tells me you must be leaking it. It never leaked, no oil in driveway, This business try to sell me something I did not need, did not clean up after service, oil all over pipes, tire is on, no problem, worst oil change I have ever seen, he is lucky my bike made it home without ruining the engine. Price was fair although I found the tire 20 bucks cheaper and I had to pay for a quart of oil to get back to his shop to fill it the rest of the way up. He lies, told me when I called about the oil that he probably didn't start it, upon taking it back to him, it had to have oil in it, when I started it the light didn't come on, But you told me you didn't start it, Oh yeah, maybe I didn't he replies. Bottom Line: If you like your bike, don't take it here, it will come back dirty, no oil. This guy did not apologize for his mistakes.

I took my 2022 road glide cvo with custom mag wheels and they scratch the shit out of my back one…read moreput some chips in the front one and told me he could go buy some touchup paint I would not recommend going there

Asked him to adjust one bolt on my wife's adventure bike. He refused since it wasn't a Harley. It…read morewasn't anything special. He's just being a jerk.