if you say you close at 6 then you need to close at 6 not before... this branch had been awful…read moresince they changed the staff, I've been a member here for years and it's never been this bad

We live in a "stop and go" type of society, where we want to be taken care of immediately. My…read moreexperience at Freedom Federal Credit Union was fast, yet accurate; informative; and pleasurable. Thank you FFCU!

Do not use this bank. It's absolutely horrible. I was scammed out of $1400 dollars and called and…read moreasked in regards to it a few times and they closed all my accounts and refused to do any disputes to get my money back. This bank is horrible, go anyw else. Save yourself the trouble

they are a great group of people to bank with customer service is excellent. I moved from New York…read moreand opened my account there. They have been nothing but courteous and friendly.Harlowblackburn

They have always been helpful to me with my many needs. They have a guard on duty which may make…read moreyou more or less edgy given all the bank robberies in Harford County. I wish they had a drive through ATM - you have to get out of your car and walk to the ATM, which I will not do in the evening here.

Mother passed and needed to have some documents notarized in order to close out her financial…read moreaffairs in another state. Entered the bank and explained to the woman in "first" cubicle what I needed. She then asked me what "the documents" were for and I explained that they were for my deceased mother's estate. She then asked me if I had an account with them, I answered that I didn't. She then left the cubicle saying that she needed to contact her "supervisor". I was left there to wait for (approx.) 10 minutes before another woman (I assume was the "supervisor") entered the cubicle. She looked at me as if I had just gotten there and asked, " can I help you??". I explain (all over again) that I was looking for a notary for some documents. She then asked (again) if I had account with them. I replied (again) that I didn't, just the same as I had told the other associate. She then snapped back at me that they couldn't help me unless I had an account with the bank. Rude and condescending. Reminds me why I haven't done business with BOA in the past and shouldn't in the future.

Good customer service Need to get an account if possible…read more Thank you very much Krystal

It's a pleasure coming to this bank it's in such a cute little town, make it fun.read more

Great service. 2 things though parking lot needs to be cared for when we have bad weather and ATM…read moreinconvenient.

They threatened to debank my business account if I did not take their survey which took about 30…read moreminutes and was a bunch of questions that had nothing to do with my business. During the survey their typically rude employee they put me on hold for 10 minutes after I complained about how much of my time she was wasting. I kept the account long enough to finish the current transactions including credit card processing while I opened an account with another bank. I got rid of them and would never do business with them again.

Very nice and professional! I was very impressed with the services available and the time…read moreexplaining the services. Thank you

I've had an account with APG for several years, STILL have not once been able to use the mobile…read morebanking app LMAO! It's such a joke and won't even let me register let alone use it. Then when I went to the bank in person with the issue they literally never even helped me fix that and wouldn't even try even tho someone told me I had to set up an appointment for it, which I TRIED to do and they never even set anything up with me, I tried to get the app to work for like 3 years, what a joke. I'll just use another bank at this point