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    Appalachian Delivery & Courier

    5.0 (1 review)
    Closed 10:00 am - 10:00 pm

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    6 months ago

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    Dollar General

    Dollar General

    3.0(2 reviews)
    1.6 km

    Great general store with everything you need: beer, plates, smokes, household items, etc. Very…read morefriendly and helpful staff! Easiest provisions run I've made in years!

    This is long, and I apologize…read more First of all, to preface this statement, I would like to inform you that approximately 2 years ago the employee in question (Alex) worked at Walmart in West Jefferson,NC. We had an unfortunate run-in with each othe, and It was a mistake on my behalf and I will not deny that it happened. Since then, I have taken care of all legal matters and I have learned my lesson and no longer do the things that may have happened previously. I hope that those of you reading this can agree with me in my saying that everyone makes mistakes and learns from them. I know I have. Regardless, this employee seems to making it personal towards me and I am repulsed. Anyway, About a month ago I visited the West Jefferson, NC location of Dollar General. I got the items I came for, went to the register, and paid for said items. Upon leaving, the "manager," Alex, told me that I was not to leave the store, that a police officer was on their way. I asked why, and he told me i was "stuffing my purse." When I asked what I was supposedly stuffing my purse with, he was unable to provide an answer. He basically refused to talk to me. When the officer arrived, he told the officer that he had a screenshot of me doing so. However, he was unable to say what I was supposedly putting in my purse. He also told the officer that what he was accusing me of had happened about 3 weeks prior to the night he was me "trespassed" for this location. He told the officer that when he saw me do this, he tried to catch me and I ran. that, in fact, never happene. I had been to this store multiple times during those weeks and nothing was ever mentioned. Since then, I have been trying to get in touch with this so-called manager to try to make ammends to see if this could somehow be rectified. I have a family, children, the youngest of which is 2, so I often stop at this location to get things they need. I have called this location numerous times, and Alex will never come to the phone and the other young man that works there seems to know that he is intentionally avoiding me, because he is just as rude. So, tonight, I called Wal-Mart in West Jefferson, because I know Alex use to work there. I spoke with a young lady, I asked "Is Alex that works in loss prevention available?" She said no and that she wasn't sure who I was referring to, that he must no longer work there. Within half an hour, I got a call from the West Jefferson Dollar General location. I did not answer because I wasn't sure of the number at first. But I did return the call. Alex answered, I stated that I had a missed call from that number. Alex then went on to tell me that he was calling me to ask why I was calling WalMart to ask for [ladys name]. I was dumbfounded as to why this was being questioned, so I asked him to repeat himself. And he reiterated that, yes, he was calling me to ask why I called walmart to ask to speak to [ladys name]. first of all, I do not know a [ladys name]. Second, why would he care if I called walmart to ask to speak to someone? Do I not have that right? Why is this DG employee harrassing me because I called Wal-Mart, where he no longer works? And why is someone from Walmart calling Alex to tell him I called? Do I not have the right to call a retail store without it being passed around the county as public knowledge? I told him plainly that I had been trying to get in touch with him since the night of the incident. He was very rude. He,again, would not allow me to speak. He would not give me a straight answer about anything. He spoke over me, constantly interrupted me, and finally said that he had infact told the officer he had a screenshot of my license plate. Which is the complete opposite of what happened that night. Then he proceeded to tell me that he thought I had been stealing Listerine. Which is ludicrous. I don't even use Listerine, nor dose anyone in my family. i asked for a picture of the screenshot he told the officer that he had And he said he didn't have one. This young man changed his story to me at least 4 times during the conversation and ultimately ended up hanging up on me instead of acting professionally and dealing with the situation as an adul. Plain and simple, I am appalled about this employees actions towards me. They were very unprofessional, unethical, and to me it shows that Dollar General has not properly trained their employee. I have been falsely accused and harassed. This store has now lost my respect and business as a consumer because this employee is out of control.

    Corner Market

    Corner Market

    1.0(2 reviews)
    4.7 km

    Everything here is DOUBLE the price of what you'd find at a grocery store. The owner is frequently…read morein the store watching as you get double-charged per item, DO NOT shop here. The Dollar General down the road is a much better option.

    Went to atm tried to withdrawal $ 200.00 the machine kicked out $ 118.00 which was 5 20 s ,3 5 s…read moreand 3 1dollar bills and no paper receipt the cashier that worked for mr elio mikeal or what they call him the owner she saw what happened and filled proper paperwork I tried again asking for a receipt this time 5 20$ 1 5$ and4 1 dollar bills cashier witnessed and reported it to the manager who said owner was out of town till Monday and would take care of it I went there Monday the manager snapped and said he was still of town very rudely so I went To his office behind car wash his wife was there I nicely explained the situation she said he was out of town then I said I was getting a lawyer or a warrant but either way I want my money then to my amazement he was in the back room which is not out of town at that point I smelled a skunk he proceeded to tell me he loads the machine personally with only 20$ bills which me another customer and his employee witnessed what I received was not he insisted I was a con man but refused to show me the camera of the atm which I held the money and my face to so there would b no issues of getting my cash which he receives 3$ to handle the machine apparently this night he chisled me of my hard earned money nearly 200$ which refuses to show the camera or return my cash after several attempts that's the kind of business man Michael aloia corner store owner treated me so 1 star was the least which I should have been a negative rating I wonder how many times he got away with that tactic Al I want is what I've worked for and all he does is steal it and deny an cower behind his wife I would really like to see the pictures which all he had to do was show me the pictures which clearly shows the truth any advice of how to handle this I'm not letting it go that's my experience severely violated Randy

    Azafran

    Azafran

    4.5(8 reviews)
    24.6 km

    First, my wife and I would like to acknowledge that this is a local business that lost most…read moreeverything due to hurricane helene, and along with our community we feel for them and hope sincerely they can rebuild That being said, if you plan to book this company for any catering event, in any season, please read their Natural Disaster policy, and know you will be given zero grace and could lose thousands of dollars for an event you did not get to have due to a unprecedented natural disaster. My wife and I worked very hard to save for our 9/27/24 wedding. We knew it would be a rainy week, but no one expected a hurricane to hit our mountain town. We woke to a message from them the morning of the event, as we were evacuating our flooding wedding venue that read "What is your plan for today? Are you looking at rescheduling?  At this point is is unsafe for anyone to be on the roads, so we are wondering what the plan is! Thanks so much, stay safe!" Clearly, our focus was on our safety and our loved ones, and once we made it to safety we knew there was no way we would be having our wedding on this day. We then told our day of coordinator, once we got cell service briefly, to tell everyone to stay home. We understand they spent money on the food, we by no means expected a full refund. But like our other local vendors, who had a similar policy, we expected a partial refund. My advice, book with the utmost caution and know zero grace will be given.m Reply to Azafran response: The reason for a three week delay in requesting a partial refund was out of respect for you and your business. I saw that your kitchen was flooded and decided it would be best to wait to reach out to give you time to cleanup and recover. My wife and I live here, we are apart of this community, we wanted to wait for a more appropriate time to discuss business, seeing the devastation our community has faced, including your business. In my initial email I never once "demanded" a refund. I requested a partial refund, fully understanding we would be paying for the food cost your company had already absorbed to cater our event, given we never received the product due to a natural disaster out of either party's control, we felt a partial refund request was within reason. It is incredibly misleading to label our cancellation message as last minute. At 7:45am we received a message from you saying that it was unsafe for anyone to be on the roads. You insinuated that it would be impossible to cater our event with that message. Again, we were evacuating our flooding venue with zero cell phone service, trying to communicate with not only our vendors, but also our family and friends. Once we received cell service, we reached our day of coordinator, who communicated with everyone to stay home, I am posting this review to let potential customers know that with Azafran they are not sent a contract full of clauses to sign. They are only sent an invoice with a price. It is only on the bottom of the website that you will learn that they offer no refunds for inclimate weather, again including natural disasters. We want future customers to understand that Azafran will show you zero grace and is unwilling to reach a compromise.

    Absolutely amazing experience with Liza and her team!! Family vacation in Blowing Rock was made by…read morethe wonderful dinner they made. Communication was great! Super collaborative! To accommodate 9 people is a lot and everyone was dying over how amazing every dish was. The biggest struggle we had was not licking the bowls clean because we knew we needed to keep room for more. Also leftovers were given which was unexpected but super great. Everyone loved all the local aspects of every dish. Knowing it was helping local farmers just made the experience even better. Liza and her team are seriously phenomenal!! If we ever have the chance to have this private dinner experience again in Blowing Rock area, there is zero doubt we will be calling them up again. Still dreaming about this dinner !!!

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    Azafran
    Azafran
    Azafran

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    High Country Valet  and Delivery - wedding transportation

    High Country Valet and Delivery

    3.3(7 reviews)
    37.2 km

    This business has the worst customer service of any I have ever used in my life. Owner is rude and…read moreunprofessional. Lied to us several times over the phone and then never showed up. Do yourself a favor and use anyone else...

    Where do I begin? For starters, this is the first review I've ever written (Yelp, Google, etc.), if…read morethat tells you anything about how passionate I am about writing this review. Dealing with this vendor for my wedding was probably the worst customer service experience I've ever had. Let's highlight all the issues: - The contract contained no less than nine grammatical and spelling errors. The contract was also in an editable Microsoft Word file, which is obvious poor legal practice. I let this go because I thought, "Well, it's a small business in a small town, I don't expect top-notch writing skills or legal diligence." Shame on me for not recognizing this as a massive red flag. - To this day I don't have a full name of anyone employed with the company. For any phone calls or emails conducted, I was given the first names only of two highly unqualified, incompetent employees. - 19 days before my wedding I learned that only two of the four 14-passenger vehicles contracted may be available for my wedding day due to mechanical issues, which was discovered over a phone call that I MADE TO THEM, rather than them contacting me. Who knows when I would have learned of this had I not made that call. This forced me to scramble to find another vendor to cover for their shortfall with 2.5 weeks until my wedding. We were lucky to find another vendor with two available vans and EXCEPTIONAL customer service, the exact opposite of this company. - No alternative options were presented to make up for the lack of the other two vehicles, which is a phrase stated in the contract. Three times in the next three days I was told by the two unqualified employees mentioned above that I would be receiving phone calls for updates on the status of the vehicles. By 5:00PM each of those days, I had not received a phone call. Thus, AGAIN, I was forced to reach out to them each of those days to get an update. No updates were ever provided other than meaningless comments such as "I'd have to ask my manager" or "We're not sure if the vehicles will be fixed in time, but we'll give you a call tomorrow with an update." A continuous loop of nothing. - When I asked to speak to a manager for more information, I was told by one of the employees that they were not available, nor were they allowed to provide any phone number of their manager(s). Not only horrible customer service, but also very suspicious. They also only have one phone number that is reachable, which is the dispatch number that is operated by the two unqualified employees. And the number listed on their website is incorrect by one digit. - NEVER ONCE since the contract was signed did I receive a phone call from anyone at the company. Every bit of communication was initiated by me. Throughout the entire process they showed zero interest in providing even an average level of customer service. - It has come to my attention that this company is already banned from at least one venue in the High Country area due to issues several years ago. It is likely they will be banned from my wedding venue as well. - AND TO TOP IT OFF: Two days before my wedding, I provided a pickup/drop off schedule to them for transportation to and from the venue. They replied to that email stating they could not fulfill the return schedule because I had their vans completing two rounds of drop offs, with the second round picking up guests around midnight, and our contract stated a last call of 11:00PM (I should mention their contract did not define what "last call" meant). I replied that if their vans could just do the first round of drop offs, we could manage the remainder of the transportation with our other vendor. In that email I also provided an updated RETURN SCHEDULE (yes, it was labeled) with the second round of drop offs removed. They acknowledged. At the end of my wedding, their vans were not present at the venue, thus forcing us to find rides for ~30 people. Their defense was that I stated in the email that I only needed them to do the first round of drop offs, which they incorrectly interpreted to mean they only needed to provide transportation to the event. This defense may have been somewhat legit had I not provided an updated RETURN SCHEDULE in that email, which clearly showed we needed transportation at the end of the night. They also tried to make a weak argument that even my updated return schedule was in violation of the contract because I had a 11:15PM departure time from the venue, which was an "unofficial" buffer to allow guests 15 minutes after the event to gather their belongings and board the vans. I did not expect them to be petty about the specific time to board the vehicles. Nonetheless, even if they had provided transportation after my event ended, I still would have given a horrible review for their sloppiness, disorganization, lack of care, lack of communication, etc. throughout the process. This company should be put out of business. DO NOT HIRE THEM FOR ANY EVENT.

    Photos
    High Country Valet  and Delivery - Picking up an amazing group of Appalachian grads from the Gambill Estate in Roaring River for a wedding. What a beautiful and location venue

    Picking up an amazing group of Appalachian grads from the Gambill Estate in Roaring River for a wedding. What a beautiful and location venue

    High Country Valet  and Delivery - Our Winery and Brewery Tour Bus.

    Our Winery and Brewery Tour Bus.

    High Country Valet  and Delivery - Charter Transportation

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    Charter Transportation

    Carolina Tenn Transportation - Chevrolet Equinox 2023

    Carolina Tenn Transportation

    5.0(4 reviews)
    92.1 km

    Amazing service! Highly recommend. Used them multiple times. Great service, on time, and very…read morecaring drivers. The cars were roomy and clean.

    I found myself in a pinch as I had one of my very close family members stranded in a remote part of…read moreTennessee (Roan Mountain). I needed to get her to a bus station over an hour away from her location so she could make it back home to California. I first tried the usual ride hailing apps but found them to be unpredictable in fulfilling rides from that remote location which concerned me due to the necessity to be on schedule to make connections. I then turned to Yelp and used the "request quote" option to put the ride details out for bid. With a stroke of luck, Carolina Penn Transportation's owners Darrell & Tricia messaged me and offered a very competitive bid definitely inline with the competition. Darrell, in particular, stayed especially communicative throughout the process which gave me assurance. When the departure date arrived, Darrell again confirmed in the morning and his amazing driver, Tommy, arrived a half hour early in a very nice SUV so he could confirm the pickup location. Once confirmed, he moved to wait offsite stating to take your time and call him when ready. The ride was smooth and safe and upon arrival at the destination Tommy ensured my family member had all she needed and ensured her safety which I truly appreciated. I can't recommend this business enough and would recommend anyone who needs professional, reliable and family friendly transportation to give them a try! Thanks again Darrell and Tommy!

    Photos
    Carolina Tenn Transportation - Our babies!

    Our babies!

    Carolina Tenn Transportation - Evie!

    Evie!

    Carolina Tenn Transportation - Chevrolet Malibu 2022

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    Chevrolet Malibu 2022

    Appalachian Delivery & Courier - couriers - Updated September 2026

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