On our way to our annual trip to Florida, on 1/31/26, when we got the biggest snowstorm in at least…read more8 years around these parts. We had a blow-out as we crossed into TN from VA on Route 81 S. AAA was useless, as there were so many accidents and cars & semi-trucks were off the road on both sides of the interstate. Luckily the TN Highway patrol changed out tire to the mickey-mouse spare, and we made it back to Discount Tire. They had the exact tire in inventory and got us on our way within a half hour. They didn't "soak us", either. Thanks for being there in our time of need.

Ive been to them about 7 times in the last year. They have always been outstanding with their…read moreservice.

I have been a customer of the Pit Stop for 5 years! I have had amazing service on every visit! The…read morestaff is knowledgeable and hard working and prices are right and they care about me as a customer. The prices on tires and service are unmatched in the Bristol area. Everyone in the area should give The Pit Stop a try. You won't be disappointed!

I tell you what The Pit Stop really knows how to do it! Service is impeccable!! The Pit Stop has an…read moreold school vibe, not like the other chains that treat you like a number. Olin and Juston offer fast, friendly service that I thought was a thing of the past. Customer for life!

Charge me $1,000 for a valve cover gasket I took it back three times they still couldn't fix it I…read morehad to take it somewhere else to get it fixed ask for my money back they only gave me $200 back and he thought he was doing me a favor don't go to this place they don't know what they're doing

We were on vacation and had a flat tire. They fixed our flat and put air in all our tires. They…read moreeven helped us put our spare back on. At a VERY REASONABLE price!!! Highly recommend their services if you need it.

They have been ripping people off for years on oil changes. If your car takes .1 of a quart extra…read morethey bill you for entire quart of oil. Events ripping off everyone. When called out on this fact the manager tries to make excuses. Plus the fact every 1-2 years the whole staff is replaced.

AVOID THIS BUSINESS AT ALL COSTS! Paid for a four-wheel alignment just to be back at their…read moreestablishment two months later with dangerously worn tires. Even with an independent dealership opinion they continued to insist it could have been other issues. Never once actually took responsibility for their mistakes and oversight nor attempted to make things right. It was a struggle the entire time and thanks to their ineptness I'm left with the bill that wouldn't exist had they done their job properly the first time. Again, do yourself a favor and go anywhere but here!

Saturday 1/31/26 was the height of the biggest snowstorm in 8 years in these parts. This is our…read moreannual trip to Florida. As we crossed the VA-TN border at 1 PM on route 81S, we had a blow-out and had to pull over to the side of the road. AAA was useless as there were accidents all over the city and cars & semi-trucks were off the interstate. I called Tire Choice in Bristol (6 miles from us), gave them our tire size, and made an appointment with them for 5:30 - the last appointment of the day. We hoped we would be on the road before they close at 6 PM. Luckily, after about a 2 hour wait in the cold with trucks inches away from us, the TN Highway patrol changed our tire to the "mickey mouse" spare right there in the storm. Kudos to them - they were simply awesome. We got to Tire choice by 3:30. When I went to the door, it was locked; they had all gone home. The door indicated that they were open until 6. AND WE HAD AN APPOINTMENT. So thanks for the call, and thanks for leaving us in the lurch, guys - way to go! I called Discount Tire, another 6 miles away, and they got us in-and-out in 20 minutes. So my rating of Tire Choice? What do you think? They're Skunks!

Driving on a road trip and my Turbo s 911 and woke up to a low tire light. I stopped by and Mike…read moreimmediately help me out and help me identify a nail. Really appreciate these guys

It was easy to get in , very knowledgeable workers , inspected my truck very good and the price was…read morereasonable for the service.

Spilled oil allover top of engine, no clean up. Lost screw…read morefor air box, did not tell me. Didn't screw in other screws, did not tell me. MANAGER tried to convince me to use random screw they found. I have BRAND NEW TRUCK! DO NOT GO HERE.

I have shopped here numerous times. For the most part it is good and I like that you can check out…read moreand pay through the app. But beware if you order fruit for curbside. I ordered yellow dragonfruit and all 3 in the pack were moldy. I also bought this Parmesan 2 weeks ago for lasagna.... the date says May but as you can see in the picture on the bottom left its MOLDY. I reached in and grabbed a handful of mold. So wouldn't buy this one again.

The hearing center has a very hard time honoring their appointments and an even harder time letting…read moreyou know when they won't be available. Lucid hearing aids are good but their hearing center no so much. I definitely would not recommend and would have given no stars if possible.

I had a flat tire while visiting the casino, and this location got me patched up and back on the…read moreroad so quickly! The staff was very friendly and helpful. Prices were very reasonable. If you find yourself in an emergency situation, they can definitely help you out!

I went in last Thursday for a rotation and all tires being balanced because the car was shaking. I…read moredrove at the next day and the shaking was still bad and now there was a new noise as I use this car for work. I stopped using it and waited till Monday morning to bring it back in. On Monday, they found that the balancing done on Thursday was not done noise was possibly from my caliber cover is not being placed back on correctly. As they were finishing up and tightening the lug nuts, one of the lug studs broke and now I need a new hub not $15... $200-$500 Maybe the part was old maybe it was gonna break but the fact was I should not have had to bring my car back the second time. I go to this place because it's a small business I believe in promoting small businesses. But not when it ends up, costing me even more money and time due to careless mistakes. I was told I would have to go to O'Reilly in and order a new part thanks guys

Bought 4 new tires for my Toyota 4Runner. They had to be ordered. Price was the best that I was…read morequoted by about $75.00. The tires were in within a day or two of being ordered and they were mounted on my vehicle without issue. So far I am well satisfied with the tires and the company's service.

Awful place to be around no supervision grease all over people's car poor personally rude I could…read morekeep going on but I think you heard enough