don't recommend. bad customer service. change appts on you then charge you extra. If you got a big…read moredog you have no choice.

I have been going to this vet for years and have had decent experiences with all my dogs until my…read morelast 2 visits. In November my puppy had kennel cough and was put on meds and everything. 2 weeks later, my other dog started to have the same symptoms. I called the vet hoping to just get meds seeing how kennel cough is very contagious and they live in the same house.. but nope let me pay two $400 vet bills instead of just one. I took both dogs for their annual this year which usually costs me 300-$400 per dog... NOPE this time was $1,200.00 for both dogs!! I couldn't believe it. Not only the cost but my one year old pup is the sweetest and a very shy boy. Apparently when they took him to get his blood drawn in the back he was so scared he pooped all over the table and was rolling to get away from them.. so they muzzled him and threaten to sedate him every vet visit moving forward for their safety. I insisted that he is not aggressive and was probably scared of you so to please let me come back with him moving forward. I held him for the rest of his shots and he was not aggressive what's so ever towards the vet or tech. THEY ALSO SENT HIS POOP FROM THE TABLE IN FOR TESTING AND CHARGED ME WITHOUT MY PERMISSION. Both of my dogs were terrified throughout their visit. I will definitely be finding a new vet!!

I am always pleased with the care our cat Amelia is given at MLAH. It was our first meeting with…read moreDr. Hazel and she was wonderful as was the vet tech (I didn't catch her name) who held her during the exam and bonus nail trim! Thank you for always taking such good care of us! Having a vet tech willing (confident and truly able) to assist with holding my spicy girl for her exam, vaccine, nail trim... A+++++

I brought my 14 year old, indoor Russian Blue cat to this place because he hadn't eaten anything…read moresubstantial in two weeks. The vet was more concerned about giving him a rabies shot than talking to me. I didn't want the shot and she turned to me and said, "Mandatory ma'am." The way the handled my cat to get blood was appalling and I said, "Enough!" Grabbed my cat and left. Never again would I bring a pet to them. If I could give them less than 1 star I would.

Dr. Nachtigal, the techs and all the staff were great to work with. I appreciated the time Dr…read more Nachtigal took to speak with me and answer my questions. I would highly recommend this practice if you are looking for a Veterinary staff that loves their job and truly cares about their clients and patients!

Cannot recommend Animal Hospital of Berlin, the staff, and Dr. Hester highly enough! Our dog has…read morebeen a patient here since we moved to Conn. in 2017. They have treated her with love and skill through routine care and serious illness. We trust them completely.

I am very disappointed in Ragged Mountain Animal Hospital. I used to love to go there when Dr…read more Kimm was there. He was kind and compassionate. His staff was very professional and knowledgeable. Pricing was reasonable. Since new ownership, it is entirely different. No compassion whatsoever. Staff is unreliable and rude. Pricing has increased significantly. I am looking to change to a vet who cares. .

When we first moved back to the area we went to our original vet. We soon switched to Dr. Kimm…read morebased on a friend's recommendation and it was the best decision for our furry family. Dr. Kimm and his associates are the perfect combination of compassion, humor and honesty. When one of our senior dogs was having issues, Dr. Kimm let us know the truth rather than string us along with false hope. We have brought 5 dogs and 5 cats to RMAH and have never felt pressured to have procedures or tests done. As others have metioned, sometimes you have to wait a bit to see one of the doctors, but it is only because they give each patient the attention they deserve. Yes, the ofice is on the older side, but it is clean and I'd rather my vet have an older ofice and provide quality care at reasonable prices than having a modern office where you are rushed through on a conveyor belt and charged exorbitant prices. Thank you Dr. Kimm, for having a huge heart and putting the animals first.

5 service! Amazing service both doctors and staff were very kind helpful. Thank you all for your…read moresupport and kindness.

I would give absolutely zero stars if I could ! We came here in hopes of giving our cat a chance to…read morelive. Everyday counts when it comes to these kinds of emergencies and they wasted precious time to try and extract more money from us. Luckily, we saw through the scheme and brought our cat elsewhere ( which unfortunately was too late). We brought our cat in on a Saturday and was told to come back on Monday for a procedure. We went in under the impression that our cat was getting this procedure done on that Monday, but when we came in he wanted to repeat the same thing he did Saturday, and have us come back the next day for the procedure. Mind you, he never looked at the cat on the Monday appointment, and on the Saturday appointment he took an xray that cost $300 and saw a foot of fecal matter stuck in our cats intestines, which we learned at this new vet required immediate action. Not only this, but we were quoted almost $5,000 for this appointment when the doctor specifically said with multiple witnesses around that this now $5,000 appointment was originally given a rough estimate of $1,200. This very unprofessional and disrespectful doctor when questioned about the price of the appointment after being reminded that we were told $1,200 was being very argumentative. When we told him that we wanted a second opinion (which we brought our cat to immediately after this appointment) he tried to pressure us into staying and guilt trip us. After all this, we had other staff apologize for this doctors behavior and advise us that we were making the right decision. For reference the other vet (with a MUCH better status) gave us an estimate of $2,000 for triple the treatment, including X-rays, overnight stays, and contacted a radiologist specialist to examine the xrays. I absolutely do not recommend this veterinary office and save yourself the trouble and money as well as your pets life and go elsewhere !!!

This veterinary clinic is excellent. Staff at all levels were professional and courteous, and I was…read morepresented with the option of paying for additional services (wing/nail trim, blood work) and given the fees for them in a most transparent matter. Additionally, the veterinarian who examined my parrot was very astute and attentive based on the details she described in her report. I never saw any of the staff in person because of their COVID-19 protocol but instead communicated with most via telephone. Lastly, after having received my bird after his visit, I was relieved to see how neat his feathers looked and observe his relaxed mood. These were indications of good handling during his visit; sloppy or inexperienced handling often results in a disheveled appearance and can cause birds a lot of stress. I was so content to see that my bird was handled with professionalism and great care! This was my first visit as a new resident of CT and I will happily drive the 1 hour + from the NW corner after experiencing such excellent service all around.

Refused to treat my chicken when she injured her leg. What avian vet would do such a thing? Won't…read moreever go back there again.

Terrible. Low quality vets who nickel and dime. Annoying receptionist. They can never fix the…read moreproblem the first time. Avoid this ponzi scheme

I have brought my cat to Sandbank a few times for checkups and they've been nothing but wonderful…read more They were recommended by a friend when I was researching vets in my area after adopting my new fur baby. We so far have only experienced Dr. Carter, but she's been very knowledgeable, wonderful in listening in my concerns, and looks out for what's best for my cat. My cat certainly hates the car ride to appointments, but she adjusted well when Dr. Carter and the assistant handle her. We might hear some happy purring before the appointment is over. Scheduling new patients appointments, checkups and follow-ups is super easy to do online. You can pick a suggested date and time with details for the appointment and then either via text, email or phone call--they will confirm the appointment. Sandbank will also send reminders via text or emails leading up to the appointment. Trust me, they don't want you to miss your appointment. They are closed on weekends, but they do stay open until 6pm during the week. Any emergency visit, you should call or contact a 24 hr vet hospital near you. Sandbank recently revamped their website too. So if you are in the Cheshire area and looking for a vet for your fur baby(ies), give the Sandbank team a go!

The staff were so friendly and welcoming. My dog even smiled at the receptionist, something she's…read moreNEVER done before. They were very thorough in explaining what the best course of action was, but ultimately leaves decisions up to you and doesn't make you feel pressured or persuaded. You can clearly tell they love their job and just wants what's best for you and your pet

Another wonderful appointment with my dog. The technicians and the doctor took the time to explain…read morethings in detail, went over a treatment plan so I knew the cost up front and even walked me out when we were done. Yes veterinary care is pricey, but what isn't these days. I feel they provide value for the service, so I will keep coming back.

I was able to get a quick appointment for my Maltese poodle. Upon arriving, I noticed the beautiful…read morebuilding with pretty landscaping. Also a large fenced play area for dogs. My dog went in for a full groom, looked amazing, and was out in 2.5 hours smelling oh so wonderful!! He didn't look stressed out like his past appointments at the grooming chain. The variety of services is insane AND reasonable! The Pat the owner was so friendly and genuine. I'm happy I found All4paws and look forward to bringing my other dog for services too!! 10/10 recommend!

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Chippens has always been good to my family and more importantly, my pets…read more We have been clients of over 10 years and have seen multiple doctors in their practice in our time there, happily stayed with them through Covid which was a challenging time for all. Our experience is always pleasant, the practice is clean and well kept, our appointments are booked easily and within reasonable time AND they do a great job of handling our fur babies. We find their prices and cost to be very reasonable as they meet the level and quality care this practice has provided to us. Last year we lost two of our babies and that was an incredibly hard time in our lives. Dr.Elliot met us with such compassion when it was needed most. We are forever grateful. As we have welcomed new furfamily members to our family this year, Dr. Guhn Knight and Dr. Fratamico have been providing such wonderful care to us on our new endeavor. We have told many others about the quality care we receive here and hope you'll consider giving them a try if looking for the best care for your pet.

Absolutely dissatisfied with my experience with Dr Elliot at chippens hill vet. Not only was I…read morecompletely blind sided by the cost but not a single one of my concerns were addressed. I was not given a quote or told the cost of the exam & chiropractic adjustment until after both were completed which cost $278 alone. I did email my concerns about this with the manager to which she agreed that her staff failed at providing an estimate which was against their protocol. I requested a thyroid panel when scheduling my appointment but was never told to fast my dog, so after leaving the office (& paying $300+ for said test) I was informed that the sample wasn't adequate since he wasn't fasted therefore I would have to come back later that week to get another sample. My other main concern was my dog's recent onset raspy breathing, which the doctor barely spoke to me about & said it was laryngeal paralysis (even tho I knew it wasn't due to his symptoms & history but she wasn't receptive to hearing it). As he laid on his side in the exam room I informed her that it gets worse when laying down to which she said "that is really difficult to listen to." So I asked if it were LP what could be done for my almost 13yr old dog who has cancer to which she solely suggested surgery... offering no other supportive care. I ended up asking for a refund for the thyroid panel as I didn't plan on coming back & went to an urgent care vet who treated his breathing after thoroughly going over his symptoms & history (it was not LP). I then scheduled with another integrative vet in the area to establish a relationship and continue his chiropractic care but asked the manager for a possible partial refund for the exam (which was $150) since I was not satisfied & did not feel comfortable continuing care with Dr Elliot. She refused to offer any sort of refund stating that the doctor had offered her expertise & not everyone is a good fit for one another so she respected me seeking care elsewhere. However, I don't feel that I received any expertise unfortunately as none of my concerns were addressed. This was an extremely expensive trial & error process that has set me back with my dog's care since I now have to pay for another new patient exam at a different office. Now I understand why their office has such open availability...