Terrible service Could not even bring me napkins Saw server 3 times, Took my drink order. Ordered meal and asked for the bill. Ran to the kitchen to hide. Order not correct, is NO dressing that difficult to understand (saw her write it down). Asked for napkins, had to go to the bar after 10 minutes to get them myself. Entire night waitress only serviced 2 tables, and the other table also upset with the waitress. Dinner took 1.5 hours. Bill came and had 2 billings for the same vodka drink. First charge was for the regular vodka charge and the second charge was for TITOS charge. Asked for the manager, he had no idea what was going on. He just agreed the 2 charges needed to happen. Had absolutely no idea what was going on. Service date 02/25/2026 7:00pm in the bar area. Felt so sad I was serviced so bad when only 1 of 2 tables. read more

Lower your prices 13 dollars the appetizer wanton tacos 5 dollars for a dirty soda that's just crazy like come on

The service doesn't even deserve a star at this point, the atmosphere was horribly disruptive and the food was very nasty our silverware wasn't washed properly at all. Our server barely said a word when spoken to and we had to repeat every thing we said because he wasn't listening. I also ordered a golden goose and it was entirely juice and we paid 96 dollars for cold food. We for sure don't recommend any service from this location at all. read more

For a busy Saturday night I was pleasantly surprised. I was seated right away, and greeted right away by the server. The place was a little loud, but then again it was Saturday night. You can never go wrong with the ribs. The Southwestern Chicken Bowl on the other hand is different story. The toppings are good; the black beans and corn. The pico, the chicken and the guacamole. However the rice underneath was bland. I guess that's why they cover it up with all that stuff on top. Anyway; lesson learned. Order the bowl at your own risk. Definitely try the ribs! read more

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We just got turned down and discriminated at this place of service. My son and I both have active duty military ID cards and my wife is currently displaced on a 9 month rotation and could not be here to enjoy these lovely benefits of being able to eat as a family and it not be so costly! Happy veterans day babe, this is what you wished for us to enjoy in your honor and this was the treatment we got although we both ate here last year and got to have our free meals and drinks together. Horrible service and all the "general manager" (mario) could say was "maybe they didn't check you ID properly" He asked me for another ID card that says active duty and then followed up with " It is not included for the spouse" read more

Starting this review, Yelp states, "A few things to consider in your review: Food, Service, and Ambiance". All of it was garbage. I keep trying Applebees like it's going to be different but it's always the same. Ambiance: Our table was sticky and our waitress took our order like this, "What do you want?" Service: We asked for olive oil to put a little flavor on our broccoli but got dressing. We had to ask for our sides and one of my sides didn't even come. We had to ask a different server for things because our waitress wasn't present. Food: The steak was good but the mashed potatoes, broccoli and green beans were not edible. I wouldn't recommend this restaurant to my worst enemy. read more

Great service! I would highly recommend ordering a taco. They were fast friendly..............

5 out of 5 stars because of caring costumer service from the hostess to the waitress and the manager who came by to check if we were having good service. Also, the prices are super affordable. The restaurant was very busy but their service did not reflect that, we had all the attentions needed. read more

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Well, Applebees is pretty much the same experience no matter where you are. It was Saturday night and we don't usually try to eat at this particular Applebees because it's usually a long wait but we decided to try it. We got a bar table & sat to eat right away. The server was very nice once she got to us. Our food was hot & good. We tried the Captains Bahama Mama drink and it was great! Nothing new here. Alot of young kids working here which is good but it felt a little bit unruly, like there needed to be a supervisor around. read more

Applebee's Grill + Bar - Mmmmm vacation in a glass! - American Near Me - El Paso, Texas

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What you see is not what you get. Ingredients missing. Please call me or messageme. Make it right. read more

Applebee's Grill + Bar - They show this and you get ingredients missing. - American Near Me - El Paso, Texas

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David was our server, nice kid but still learning. I got my salad and the lettuce was brown and sent it back. I ordered what was supposed to be a double crunch shrimp w/fries My fries was over salted and shrimp was not crunchy quite disappointing this isn't the first this has happened, but thought we'd give it another try and now no more going back. Oh and they didn't even offer to take it off the bill, oh well live and learn read more

Applebee's Grill & Bar on Airways Blvd. was awesome. The food, service and ambiance was all in sync. My 91 year old Mom loved it, my handicapped brother in law loves ribs and had the riblet plater leaving him content and happy. My sister had the appetizer with multiple food samples called "The Sampler" and loved it. I had all you can eat shrimp and it was awesome. We had the best time ever and can't wait to dine there again. Same place same time read more

This Applebee's is a headache. Since high school, my trips to this specific Applebee's have become less and less frequent. Northeast Applebee's, shape up or ship out! After three long months spent in the far away land of Albuquerque, my friend Jelly came to EP with a yearning for Applebee's coconut iced tea that apparently isn't available in ABQ so we headed to the nearest Applebee's with her bestie Jasmine. J + J are probably the sweetest people you will ever meet so I was taken aback when we walked in and all that was said was a curt, "How many?" No resemblance to a greeting whatsoever, not even a smile. The hostess disappeared and another returned and directed us to a booth. Our waitress was probably the nicest person there, but somehow she seemed not fully equipped to be a server. At least she did everything with a somber face...not really mean, but also not happy. Asking for a margarita recommendation from her was like pulling teeth. Her response was literally, "I like them all." No you don't, which leads me to believe you've never had any of them...so next time just say that. Also when she brought it out she let us know it was their first time making a frozen margarita. Since when? Since this morning or since the opening of this Applebee's. How is that even possible? I thank my lucky stars that I just went with the coconut iced tea because I DO NOT TRUST BARTENDERS THAT HAVE NEVER MADE A FROZEN MARGARITA. Although Jasmine seemed to enjoy it. I had already eaten a couple of hours earlier so I opted for the Queso Blanco while J-Team went dutch on the 2 for $20 deal ordering the pasta and the Quesidilla Burger with the boneless wings as an app. While ordering, Jasmine asked if she could get the Quesadilla without cilantro and was informed, "It comes with cilantro." Eventually it was admitted that the cilantro was only in the pico de gallo and could be taken off. The apps came pretty fast. Jasmine bit into the wings and said it "shocked" her jaw. I'm not entirely sure what hat means, but pass. My Queso was so uninspired and the chips were utterly sad. Like they just went to Wal-Mart and picked up a bag of tortilla chips. I'm sure I've been spoiled by the deliciously fresh and thin chips served up at Chili's, but dang Applebee's...I thought you were supposed to be a main competitor for Chili's. AB, you be slippin'. A short while after, their entrees arrived by a different waitress who simply said, "Pasta." To which Jelly raised her hand and the waitress impatiently plopped the dishes down on the table. Jelly's and my own drink were empty, but she just took off. I know she wasn't our waitress, but isn't it customary to say something along the lines of "Can I get anything else for you?" They both seemed pleased with their dishes so again that's a plus. And eventually a different waiter appeared to scoop up our empty glasses and get us refills. It was our waitress who brought them back. If you must make a choice, you're better off at Chili's. Every time I've been to this particular Applebee's I'm left scratching my head and wondering why the hell everyone has a stick up their ass. read more

Applebee's Grill + Bar - The Queso Blanco - American Near Me - El Paso, Texas

We went on a Monday around 515pm. Got seated right away. So far so good, then came the time to order. It took our appetizer 45 mins to arrive then another 50 mins to get our main order, which was delivered by the manager. The food was cold and just the worst we ever had there. Then came time to pay the bill, no discount what so ever and so I asked to see the manager and he refused to speak to me but to a male Patron not sure if he was afraid to talk to a female patron but that was all it took came back $40 less couldn't get out of the Applebee's fast enough will never go there again worst food, worst service, you name it and the only thing lacking was a fucking bug. The excuse was we're getting use to having a full staff. Who cares, if you can't do your job then get out of the kitchen!!!!!! read more

I just ordered a four cheese mac and cheese and it literally had no cheese. I thought curbside pickup would be convenient but the entree came with no cheese at all and the food was cold. I should have gone to Chili's... read more

Applebee's Grill + Bar - No cheese mac and cheese. - American Near Me - El Paso, Texas

Too bad I can't put zero stars! Ordered a Thanksgiving Dinner for my family in El Paso, TX. The order went through and my card was charged- BY APPLEBEES! When DoorDash went to pick up the order, FREAKING APPLEBEES was closed!!! This was a Thanksgiving Dinner for my family, so that they didn't have to cook and as a gift for them to rest for the day; it was processed, and then cancelled, NOW MY FAMILY HAD NO DINNER!!! SAD APPLEBEES. VERY FREAKING SAD. read more

Love how Applebee's deliver to your home. I'm from California, and was looking for a place that would deliver food to my grandma's house in El Paso Texas. Now she can have her cravings satisfied in this hard time of Covid-19 thanks for Applebee's delivery. read more

Zeros stars. Waited 10 min to get seated while there were multiple tables open. After getting seated we waited 10 min for a server and nobody showed up so we asked waiter nearby to get find our server. After ten more minutes we talked to the hostess to do the same thing. Still no one so we tried to talk to the manager but he just blew us off. Worst service including the manager read more

the food is good but the drinks are weak. When we eat here we have to stick with the Beer. The mixed drinks have no kick.

Sh*t kinda sucks but there was this waiter who was cute his name was Samantha V. I'll smash but food is trash. Period

My husband and I ate here around 8pm on a week day so nothing crazy. Service was lacking but it felt like it may have been his first week on the job so we cut him some slack. I asked what was in a particular drink and he couldn't give me an answer and didn't even try to look at the menu. I ended up ordering a margarita which was served in a martini glass. When it was brought to me it was brought with the shaker and strainer. I looked at our server for clarification. And genuinely sat down the bar utensils and let me poor my own margarita into my martini glass. Food was great though! read more

Came to this Applebee's location for the first time.. I was HIGHLY DISAPPOINTED in the service and food. I ordered an Oriental Chicken Salad with grilled chicken. This is the ONLY reason I eat at Applebee's, that and their Wonton tacos. My salad came with breaded chicken. I requested grilled, so I kindly sent the plate back. When I received my salad back 4min later.. it had steaming hot chicken scraps (mostly fat and clearly chicken thigh cuts). I order this salad EVERY time I visit APPLEBEE'S. I know that this cut of chicken is simply not right. When I asked the waitress said thats how it is made.. I handed her my plate and stated that it was mostly fatty chicken pieces in which placed on my plate hot had wilted the top of the salad. She took my plate back. When she returned she asked if I wanted to order something else. I respectfully declined and stated that I have had this salad time and time again and that was not the chicken it comes with. She responded well, thats the chicken he made it with.. with my look of disbelief she continued to tell me they were out of the chicken that they usually use for the salad.. that would have been nice to know when I initially ordered my salad. I wish I would have gotten a picture to include however my intent wasn't to leave a review. But since I am left here watching my kids enjoy their meal whilst I sit here with no salad.. what better to do with my time then to share my disappointing experience. I get things happen, things run out, etc. Customer get upset not because you ran out of something, rather then the lack of communication there is or the horrible attempt to replace something good with something mediocre and crappy instead of just communicating "we ran out of grilled chicken" its all in the training and communication of staff that would have and could have prevented a bad review. read more

Orders Rasberry Leomonade and ot taste really good. I also ordered a quesadilla burger with fries cooked to a visible pink. The burger and fries overall taste great...the burger was juicey and I loved that they add Bacon in there sauce I think the bacon was an added new ingredient whoever thought of that was a genius. Thanks! read more

Applebee's Grill + Bar - At Applebee's - American Near Me - El Paso, Texas

Haven't been back in calmest a year. Hope they changed management, cooks, and staff. Very disappointing. read more

Worst Applebees I have ever been to. Got there and sat right away. Our waitress took about 15 minutes to come to the table to get drink orders but you could barley understand her. She acted like we were an inconvenience to her and could not even understand what she was saying. Ordered the drinks and she never came back. Sat there and 2 other waitresses came but and still nothing. Just ended up leaving. The AC I don't think worked as it was about a million degrees in there. The staff were to worried about jaw jacking with each other. Would not recommend this specific Applebees unless they get there act together. read more

If I could give 0 stars I would . We came here for a b day lunch and after ordering our food the potatoes came out raw, not to mention after requesting new ones the second order was raw as well. The manager was extremely rude once he came to the table, didn't really seem sorry about it he was just very condescending and couldn't be bothered. Don't come here the food is awful and so is the service. Corporate should really fix this place. read more

Applebee's Grill + Bar - American Near Me - El Paso, Texas

My husband and I truly enjoy coming here before going out on date night. The servers are great. The drinks that are made by Keisha the bartender taste amazing and the appetizers always hit the right spot. This is our go to place before a night of dancing. So we really don't sit down and have a full blown meal. We just sit at the bar knock down a shots and drinks. Order the appetizer combo and call it a day. Ask for Keisha at the bar! She's great! read more

Very poor service. The food was okay but either undercooked or over cooked. Waiters to a long time to come by the table. It wasn't very busy either. read more

I just went here was there for over an hour my wife got her food the ribs were cold Fries were hard as rocks I got my side of mac and cheese with bacon the mac and cheese its self was good but the bacon was hard as rock and barely edible never received my main dish even aftwr being there for 1 hour and 19 minutes the kid serving was very nice and respectful but come on I spent 13.99 on a dish I never received and the rest of the food was alright if not terrible read more

This place is horrible. Ordered for curbside service. Said it would be ready at 5:30. Went to pick it up and had to wait 40 minutes. Then got home and found part of our order was missing. Tried to call but was placed on hold for more than 15 minutes. Won't be going here again!!! read more

ordered steak med rare came back blue raw (1/8 inch char and cold red underneath) returned it and received it more rare than the first. Great service bad food read more

ordered curbside and waited literally a hour outside, wasn't told anything until being there 45 minutes that they were training new staff. That is unacceptable. I asked if they started my order at the hour mark and was told no. I cancelled my order and left. I should have been told upon arriving there was that big of an issue not 45 minutes later. if I could rate this lower I would. read more

We went here for Veterans day lunch. The waitress was really nice, the food came in a short while and the food was quite good. The atmosphere was pleasant. Over all rating I will be back soon. Thank You Applebee's for a great time. read more

Had the club sandwich and their classic appetizer sampler. Everything was hot fresh and really good. The food was delivered early. It was my first time for the delivery from Applebee's and they did a great job.5 read more

Well. After many, many other visits here I really have to ask why we keep torturing ourselves. The food is sometimes decent, or just awful.... We could have a great meal and then go back a few days later and order the exact same meal and it is really bad. Today's experience... I get there and is told that people were leaving because the air conditioners were not really working (100 out today with humidity) . I stepped into the bar area and it was not bad so I asked to be seated there. The waitress greeted me and I told her that I was expecting my husband. She brought my drink and left. When my husband came in about 15 minutes later, she immediately came over and took my husband's drink order. We told her we wanted wings and wanted to review the menu. She brought the wings shortly later and took our order. Good so far.... She brought our food and instead of steak she brought me chicken (was she trying to tell me something). She took it back, then brought the same plate back and said I could keep the chicken and she would bring the steak out separately. GREAT. Then I get the steak (photo to follow). Soooooo small. Ridiculously small. She also brought us out fresh drinks, then she was gone. Well, I had no steak knife. Since we didn't see our waitress the next 5 minutes or so, I asked the hostess that was goofing around three feet from us if she could get me a knife. She rolled eyes and walked away. We saw her go into the kitchen. She came back out and continued talking and laughing with the other two girls at the door. Another few minutes go by and no knife. We finally saw our waitress coming out of the kitchen with full hands. Then she disappeared again. So I got up and started to walk into the kitchen to get a knife and ran into our waitress with the knife. She asked me if I was going to get my own and I said yes. She said the hostess told her and I said that yes, I saw SHE was busy but why didn't the hostess, who us standing 3 feet from us, didn't just grab one herself for me since she was in the kitchen and had to walk past us to get back to her station and was told that was not her job and she didn't help them with anything. ARE YOU F$#%ING KIDDING ME??? Well, the steak was a flavorless, cold mess. By then, the chicken was also cold and the mashed potatoes were awful too. On a positive note, the green beans were good. The whole time we were there, about an hour, the manager stood at the end of the bar (seems to be his favorite perch because that is where he is always at) talking to the bartender and never once walked around asking anyone how things were. I am vowing never to go back. We deserve better. read more

Applebee's Grill + Bar - Seriously. This is a small appetizer plate. And it was less than 1/2 inch thick. No flavor, and it was supposed to be be med-rare. - American Near Me - El Paso, Texas

Since being stationed at Fort Bliss I haven't found anything like being back east coast. Other than Applebee's and Texas Roadhouse... Anything else is Mexican food or spicy food, or fast food chains. 1st time going here, let me state they served my daughter cold chicken tenders, my food was also cold. The 2nd time giving it another shot, I ordered a steak, it wasn't cooked the way I asked, the waiter looked as if he has smoked a joint before taking our order and disappeared for a good 45 mins. Drinks never came, finally the manager came over and gave my meal for free and gave my girls free desserts. 3rd time going.. The staff were to busy taking about how their hair looked, one had on jeans so tight if she bent over let's just say it wasnt appropriate. One waiter had just got off shift and was already 3 sheets to the wind.. UPDATE 4TH TIME: I am going to say the waiter we did have, "I'm guessing the old ones got fired" he was on his game. Had everything taking care of.. He got a big tip... Please fix your staff and cooks... read more

I love Applebees and this location is one of the ok ones. I would say excellent but the last time we went was super disappointing. Steak was overcooked and inedible (think shoe leather), server never refilled our drinks or came back to the table for that matter, and the manager didn't seem to care when we complained. We've always had great service with the exception of that last visit... What happened? read more

I don't go to Applebee's much, because, ya know it's Applebee's. We had an attentive server tonight, but I just don't like the food. We got seated quickly, even for a Saturday night. This was my first time at Applebee's in El Paso, and it was a little better than I expected. It's great for a quick, cheap meal. I got the chicken quesadillas but they were cold, so I ate one then put them in box to microwave at home. They are better microwaved. We were seated near a TV, so the kids had something to watch. The kids menus were just printed on computer paper, so it looked like they ran out of the colorful kids menus that they can play games on. How do you run out of kids menus? Especially for such a place like this. Overall I would not return to this place just because I don't like the food, oh, and the bathroom was disgusting. read more

I've tried this location multiple times, never once have we had a good experience. Food takes forever when the place is empty. Servers are horrible as if they've never served in their life (fine understandable). Ordered wings and was charged $54 when it was supposed to be $11. Management changed it twice because it still wasn't riyur, but safe to say we won't go back anymore. read more

Tell me why the flirtatious waitress was sooo nice and friendly to my husband and all smiles the whole time and almost ignored me?! That's not how you treat customers and couples that sit together and it's very unprofessional and inappropriate to almost ignore the lady as a female waitress. Maybe she was hoping for a better tip but nope... Sorry. About the food: it was ok. Chain restaurant style but greasy (I had pasta with chicken) Service: bad Location: convenient for people in the north east area Restaurant itself: it looks dark, run down and low-key but that have it a somehow comfy feeling of you're into pubs for example read more