I came here and the ambiance inside was really nice with all the decor, when it came to service our server was really nice, food wise it's pretty good like the steak is good with the fries, I recommend this place if you want some good food and good service. read more

food was good, however service was horrible. our server was danyelle. she gave us rude facial expressions, she didn't like that we didn't order right when we sat down. her demeanor changed when it was time to pay read more

TODAY 5/21 AROUND 3pm -4 pm we went to redeem our veteran free meal slip and the to go lady was very sweet got our order ready very quick i wish i asked for her name to mention her but she was so chill and kind, yall have very great service!!! And the food is very yummy!! Highly recommend this place!! read more

They should change the name to "Texas WAIT house". Over 2 hour wait time for garbage food and you can get anywhere else. Nothing but the wait time stands out from this place read more

Excellent service! First time in this location and the food was great! The waiter was awesome !!! Thank you! read more

Texas Roadhouse - New york steak with corn and bacon potato wedges!!! Delicious! - Steakhouses Near Me - El Paso, Texas

Amazing staff!! Food was great , Just like 10 minutes wait to be seated The waiter was super nice! The place its clean and nice! My favorite place now! read more

Texas Roadhouse - New York Strip* - Steakhouses Near Me - El Paso, Texas

Not to be over critical but the seating is terrible for the prices. The steaks are great but the service is marginal with lots of youth,apparently on their first job. They were suppose to open at 3pm but we're a couple of minutes late. This might seem like a small issue not worth mentioning but if I'm paying $100.00 plus that's the least I can expect. read more

The Texas road house in San Bernardino CA has a lot more pride for holding one in their city. In comparison, this TXRH on gateway (Friday night 7pm) was not up to par. They didn't care about the bread refills, or the drink refills. We were hardly waited on. The manager introduced himself, but quickly ran away, and on our way out, as you look in the kitchen, all the food is sitting there waiting to be delivered, making our food not as fresh as it could be. I think this location needs more food runners, and more servers that want to serve people fresh bread, hot food, and cold drinks. I think they're all just there making a buck and that's all. No one holds pride in working there. read more

Very friendly hosting staff and got seated quickly. Server was awesome! Very attentive and friendly! Restaurant was clean and busy which is a good sign. Had the country fried sirloin and the roadkill, both very good and served pretty quick. Overall great experience. The server staff is obviously very well trained and excellent at their job! Well done Texas Roadhouse! read more

I was really excited to eat here. I've only been to one once in Temecula California. So today was only me second time eating at a Roadhouse. I was excited because it has to be better somehow in Texas right? Oh boy was I dissatisfied and disappointed. First of the service was perfect from my waitress. Two supervisors stopped by before my food came which I wish they stopped by halfway through my meal. The bread was perfect just as I remember from my visit in CA. I tried a cup of chili which I enjoyed also. I saw my steak and was happy because the cap was the biggest I've ever had. I attacked the cap first as I always do. It was ok. Here comes the bad part. I cut into the main part of the steak, the serrated knife had difficulty. I tried it, super tough. I rotate the steak because sometimes it's just a certain area. Next cut even harder! I couldn't even chew this part! Good thing it was a really small piece so I drank water to swallow it so I wasn't rude by spitting it out. I turned the steak again. Tried one more time and gave up. At this point I just finished my cup of chili and ate a few fries but disappointment already set it. I eat chicken or salads during the week and save a nice steak meal for sunday's. Well that was done in vain because I think this has to be the toughest steak I ever had. I've never left so much food at a restaurant at this cost. In my pictures you'll see I left at least half of my food and I cut all around that steak looking for a decent bite. I waited for quite sometime looking at the supervisors that approached me before my meal to hopefully come by at some point before I left but that didn't happen. I doubt I'll ever visit again. I've had steak from a different place the last 4weeks and this was my worst steak since my arrival to El Paso. read more

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Hello - first time here, and I am telling you that this is a great place. If you are looking for the following- then stop by! Fresh steak Tasteful steak Delicious BBQ ribs Juicy fried pickels Side orders Refreshing drinks Beer And curious service!!! I do recommend asking for the onions and mushrooms on the side - otherwise, these will be placed on top of the steak. Which may (to some) take the steak flavor away. A must stop for a great and delicious meal. Thank you for such a pleasant visit. read more

Texas Roadhouse - Outside - Steakhouses Near Me - El Paso, Texas

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Always great service. I visit pretty often for business and never been disappointed yet!

Headed to the roadhouse after my girls volleyball games. Surprisingly only waiting about 15 minutes before we were seated and it was busy for a Sunday afternoon. I was looking for steak and the ribeye was what I was eyeing. It was ready in about 15 minutes, looking delicious and smothered in mushrooms. My server asked me to check if it was cooked to my perfection and it was pink in the middle like i asked. The sweet potato was super tender and sweet really good. I had a house along with my meal. In all it was super good best part was not having to wait tremendously like those after we left. read more

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Went to Texas Roadhouse to celebrate my son's 8th birthday. We ordered him a medium well steak and it came out well, rough and flavorless. I told three different employees it was his birthday. We waited over 25 mins after we paid for them to sing. They never came. Sadly my son saw many other birthdays there celebrated and patiently waited for his turn. It never came. read more

I have a payment issue where I was charged $137.00 instead of the $114.00 I actually paid. I had already included the tip, and my sisters also gave one directly to the waitress. It seems there may be some wrongdoing, so please check with the bank. I'm going to call my bank about this. read more

Seriously great service. Sat at the bar and was quickly greeted. Drink showed up magically as soon as i ordered it. Never saw the bottom of the drink. Steak was perfectly done. This chain of restaurants does a great job of making people feel welcome and make great food. read more

My steak was undercooked. I asked for medium well, got medium rare. The steak was overpriced and I wasnt able to eat it. My sweet tea was warm. Had no ice. Overall very disappointed read more

We walk in and get seated right away and it was just before 5. Surprisingly our appetizer came out within 5 minutes which I thought was odd, seeing it was boneless wings, also they were like at room temperature. I don't like that you have to ask for plates when you get your appetizer, other places usually bring out extra small ones when you order an appetizer, not here. We order our food and it was the longest wait ever, about 30-35 minutes. Again, the food wasn't hot, the corn & green beans were semi-warm as well as my steak & chicken critters. Maybe the food was just sitting out there? I'm giving this place a long break until they get their act together and have better service and hot food. Better service because the waitress would just disappear for long periods of time! read more

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Zero stars. At the west side I would have never received treatment like this. I kept getting bumped into by staff. Waitress was nice enough but I feel like she was compensating for management. Out steaks were leukwarm and were clearly previously FROZEN. Microwaved potatoes? Give me a break. We definitely will never be visiting the east side location again. The west side location never had treated me like this. We spent $80 above after tips on a porterhouse and a bone in ribeye. Absolutely disgraceful. Idve cooked a better steak at home for much less read more

I have visited 3 steak places over last 3 weeks and by far Texas Road House in East El Paso had the best. Ordered 12 oz and actually got 12 oz. Others were lacking in size and quality. Service was excellent. Will go back read more

This restaurant is very good. All of the food is great and the service is fast. The restaurant is very nicely kept, and it's a great lunch place for the family. The only thing that is keeping me from rating it a 5/5 is that the food comes out very slowly, and the last time I ate there it was cold. I would recommend this to anyone looking for a good time read more

Our server was awesome. He madd my best friend JINGGAY unforgettable. And mostly the employees sang the happy BIRTHDAY on texas way! YEEEEHHHHAAAAAAHHHHHHH!!!!!!! I beyond recommend this place because the staff was so friendly and the place was clean. read more

Texas Roadhouse - Double shots of JACK DANIELS - Steakhouses Near Me - El Paso, Texas

The service here is absolutely 5-star! My husband and I are visiting my dad in El Paso from California. He was very excited about taking us here, and joined the waitlist from their app. The wait was a little over an hour, which was fine. We arrived within the window we were given, however, the staff was unable to locate my dad's information. Even though the restaurant was packed full of patrons and other people waiting, they were able to accommodate us immediately, which in my eyes was already above and beyond. The bumps along the way that sometimes occur (like orders coming out wrong) were quickly remedied by one of the managers (Christian was his name, I believe) and he truly went above and beyond to make sure we had a great dinner. It's so refreshing to experience true customer service and satisfaction. The staff here is exceptional and we will definitely visit this location every time we come to visit our family. Thank you, Christian, Hannah, and staff for making our dinner visit a very pleasant and seamless one! read more

The food is excellent, the wait staff is helpful, the restaurant is always busy but ive never had to wait more than 5 minutes to be seated. The ambiance is a darker lighting which makes it more relaxing im not fond of bright lightsThey do have an 11.99 special mon thru thurs from 3pm to 5 pm which i like to order. The steak was delicious, mashed potatoes with white gravy was creamy and tasted like bacon. The salad was also delicious i really like the tiny grape tomatoes. They serve bread rolls which have to be one of the best rolls ive ever tasted.They are soft and buttery tasting. It comes with a cinnamon butter but the bread imo doesnt need anything its perfect by itself. The portions are not large but adequate and the 3 times ive gone i can never finish my food. All restaurants have scaled back on portion size in the years since the pandemic ive noticed. read more

After being stuck on the freeway for 4 hours due to an accident and missing our appointment in El Paso, we were frustrated and very hungry. Pulled into the first restaurant we saw off the freeway and it was the Texas Roadhouse. We have seen them in other states during our traveling days, but never stopped in. Boy, were we glad we did! Our server, Gio, was super! He was very attentive, friendly and made us feel welcomed. We ordered the sirloin steaks, medium rare and had baked potatoes and I had the corn, my husband had the chili. The steaks were cooked perfectly, tender and oh so delicious. The potato was large with lots of butter. Just a bit disappointed in the corn as it tasted like canned corn. But, all in all...fabulous dining experience. We look forward to coming back. read more

The best strawberry cheesecake ever! Pared with a Sauv Blanc! To die for! I have one good meal a week here lately, and decided to have a ribeye with grilled shrimp! Ceasar salad was delicious! read more

Texas Roadhouse - Dessert! - Steakhouses Near Me - El Paso, Texas

I give this 4 stars because the service was excellent! Chrystynna was a fabulous waitress, and the manager visited us several times. I had the appetizer sampler which was meh Mild Buffalo wings were just chicken nuggets that were too spicy to be called mild, the snake bites ( jalapeño poppers) had the cheese melted out before you could pick them up, and the potato skins were bland. my friends had the baby backs that were delicious, moist and they had great sauce. One friend had the herb crusted chicken that was very dry with tasteless vegetables, she wasn't happy. Someone else had the kbobs- they smelled delicious! Another had baked potato( But it was served plain no butter or anything!) salad was acceptable and marinated mushrooms that were too spicy. So you see 1/2 the food was good; 1/2 the food was only ok not great. The atmosphere was fun and busy almost like old times before Covid even though the restaurant follows protocols. All in all it was a wonderful evening. read more

Texas Roadhouse - Paper menu, but the menu was available on your phone using a QR code. Covid friendly - Steakhouses Near Me - El Paso, Texas

I called to be put on the waiting list and as soon as we got there they were waiting for us and one more thing the service was excellent, I requested my sirloin steak well done and it was cooked to perfection. Thank you, RUDY G. read more

Texas Roadhouse Restaurants consistently offer great food, service with smiles, a family welcoming atmosphere and a very good value . This particular El Paso location was excellent. The restaurant at 7pm was very busy, but we were seated quickly by smiling employees that were very welcoming. The service was outstanding. Our server was working so hard with so many customers, but she consistently checked on us. Great job everyone! Thank you and I'll be back again today before I leave El Paso. read more

Called 3hrs in advance to request a table, they advised us that as long as our entire party was there at 5:30 pm we would be seated. Our entire party arrived five minutes early some earlier than that. They still made us wait over an hour before we just decided to leave as they couldn't even tell us how much longer the wait would be. Don't bring big parties here it seems. Or don't call ahead as it is pointless and expect a long wait. read more

Ah man, I never thought that I'd had to drop the rating to 4 stars. So as most of my yelpers know if I find an issue I don't expect a discount. I don't want my meal for free either. All I want is good customer service. I want an apology and an offer to make it right. I'm a regular here at this location. I often don't check in or snap pics because of the signal inside. So today, I'm not sure what was on the cheese. Looked like mold. I asked for a new salad. The manager brought it back and said it was freshly made and that the kitchen manager stated it was probably oil on the grater. Ok, that's all... no apology. Deserts on us? We will comp drinks? Once a manager says those things, I quickly decline and accept their sincere apology. I didn't get that here. The meal was supposed to be smothered. But they forgot to smoother it. You see in the picture that they added mushrooms on the steak. Today was an off day for us. Weird. Not my typical visit. Dropping to 4 stars for today's mishaps and not so friendly management style. read more

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We arrived right before dinner rush and was promptly seated. We ordered an appetizer and that took a few minutes to arrive and we placed our orders. All of our meat were cooked as we requested. The steaks were juicy and tender. Overall the food was very good, our waitress kept checking on us and provided great service. It got very busy a few minutes after we arrived and stayed that way but it didn't affect our overall service. The restaurant was clean, the women's restroom was clean, there was sufficient parking. Great dinner. read more

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Lo único malo es las lineas para entrar lo demás como en todo lugar el servicio depende de caea mesero , pero en general bueno .

I've never been to a Texas roadhouse I didn't like. But I've also never been to one that stood out among the rest. If you've been to a roadhouse before you'll get exactly what you expect here. Our waitstaff, specifically Ashley was incredible. Her attention to detail and service was top notch. The food was delicious, the beer was cold, and Army beat nAvY to top off 2020. read more

Texas Roadhouse - Just watching the Army-navy game, drinking a cold beer. - Steakhouses Near Me - El Paso, Texas

The best steak place to eat in all of elpaso. Prices are fair but there steaks are what's going on here. You can either order the steak off the menu or choose it from their window of meats to choose from which I think is pretty cool. The steak and sides here are what to write home to mom about. The wait staff is friendly, the service is quick and reliable. Definitely leaves me wanting to come back for more read more

Service was GREAT everything ordered came back as requested constantly kept asking if everything was okay and as usual food was very good plan on returning SOON they are everything that they are supposed to be Thank You wait time was very short BTW portions were good and even had to take some home and enjoyed the next day, the young man taking the order was very friendly and had answers for all the questions asked again everything was Perfect very satisfied with the young man and everything in general performance was excellent like always read more

Amazing service and delicious food, especially the roadhouse rolls, the are super soft, fluffy, and buttery. The steak tastes better than some other steakhouses and with a better price and better quality. The ambiance in the restaurant makes you feel at home and makes you feel relaxed and happy. I believe Texas Roadhouse is one of the best steakhouse's in Texas read more

Food was amazing, as well as the service! Very nice clean restaurant, with a very chill vibe!

The food was great, the service was not the best. They kinda treated us like they wanted us out already as we say down. Kinda like, here's your food hurry up and bounce already read more

Texas Roadhouse - Steakhouses Near Me - El Paso, Texas

Oh Texas Roadhouse, you. I love you, I love you so hard. This will forever be my favorite Texas Roadhouse because none of the other TR's do me like they do me here. Always friendly, always fast, always good. I've noticed quite a few changes here over the years and I'd say they've all been for the better, but the only thing that hasn't changed is those ridiculously mouthwatering steaks. Holy moley. You need not order anything else...just get a 12 oz. steak at minimum. While waiting for your food you can snack away on dinner rolls with cinnamon butter. Drool... Or pop some peanuts in your chomper. You can still throw shells on the floor, but in the past couple of years I've noticed they pick up the shells a lot quicker. Thumbs up for cleanliness while still allowing a tradition. There is also a full bar here, but I almost always order a Strawberry Cowboy Cooler because it's simply fantastic. I'm a medium to medium-rare kinda girl unfortunately there aren't a whole lot of place that will properly prepare a steak, but this TR never let's me down. Always cooked exactly how I order. Personally I think these steaks are seasoned perfectly and don't need A-1 sauce, but it's available if you must. The only thing I like on top of my steak is grilled onions. Also, you can ask for a side of the steak seasoning which goes great with the steak (obviously) or on top of potatoes. And the sides are just as good. The corn and loaded baked potato are my go-to's. And I must tell you that there are two things that you are bound to always see at this TR. The first is the line dancing (which now includes male employees...does anyone else think that they should be dressed a little more ummmm western?) and the second is someone sitting on the saddle. I swear every single time I've been here it's someone's birthday so you'll learn their b-day song before to long. read more

Texas Roadhouse - 12 oz. smothered in onions with corn and a loaded mash potato - Steakhouses Near Me - El Paso, Texas