They have competent doctors. However the wait time for an appointment sucks…read more And they don't seem to follow up on referrals very well.

This clinic is great to it's patients. Great Doctors. Dr. Elizabeth Caskey is excellent. But they…read moreare not accepting new patients and they are a very busy clinic. It's not hard to wait to see the best. I'm writing this because they don't deserve the low rating.

terrible service. extremely difficult to books appointments. often weeks waiting. often…read moredisconnected after long times on hold. scheduled appointments up to an hour late. support staff have even forgotten about me in the waiting room. the Dr is overworked and has expressed frustration over poor support staff.

I was there at 0630, by 0715 the lineup was already long. Well after 0830, a man In jeans comes out…read moreto say only the first 10 people will be seen. By 0900 he comes out again Saying"I have bad news; the Dr may not come because he's father in law from China may have to go to the ER" The man said he would update us in 15 min. After 0930 he comes out to say the MD is not coming. From the reviews which unfortunately I didn't read beforehand, said a few days before another Dr. was a no show. I'm told Walk In Clinic physicians are paid a fraction of what they deserve. Thousands of people have no family MD so why are walk-in Clinic Dr's not better compensated?? If they were, these Clinics could be better staffed and more sick patients could be helped. No wonder our ER's are overflowing and our health care system is crumbling!

I joined La Vie, Ottawa , Canada in March 2024 for a comprehensive health check up. Paid over…read more$3,000 for it. From Day one it was obvious that their staff were not trained or professional. Contradictory information was being provided . There was no transparency whatsoever. The ultrasound lady left me soaking wet as she refused to let me take my clothes off when she spread the gel. My appointment with Dr Monpetit for my annual. She took my blood pressure and said that's it. When I asked if she was going to at least check my lungs and examine me, she told me to take my clothes off and never left the room while I undressed. The nurse was unable to take an ECG! They had to do it a second time. Dr Montpetit could not read the ECG. Then Dr MonPetit who was assigned to me insisted I go for a three hour cardiac perfusion to a place on Merivale Road. I told them they had not done the normal steps - ultrasound and stress echo first before insisting I do a two day test which is invasive and intrusive as you're injected with a dye . I refused as I knew after talking to a top cardiologist they were wrong. It would be interesting to find out the connection between the owner of La Vie and Merivale imaging. You're supposed to get tested for your fitness by a personal trainer. She asked me at 71 years of age to jump and made me sit on a totally unusable bike. I'm a cyclist and have ridden 95 kms but could not ride this bike which only used arms. My physiotherapist said jumping would be very damaging to me at my age. I gave up on the incompetence of the individuals at La Vie utterly disappointed with them and myself for having wasted so much money and time and joined Executive Health. What a world of difference. They're professional, competent, efficient and thorough. I'm so impressed and pleased. No, I didn't need to do the cardiac perfusion as the previous tests were all normal, which La Vie pretended they were not. My heart is just fine. Executive Health is run seamlessly. Do not waste your money on La Vie

joined La Vie in March 2024 for a comprehensive health check up. Paid over $3,000 for it. From Day…read moreone it was obvious that their staff were not trained or professional. Contradictory information was being provided . There was no transparency whatsoever. The ultrasound lady left me soaking wet as she refused to let me take my clothes off when she spread the gel. My appointment with Dr Monpetit for my annual. She took my blood pressure and said that's it. When I asked if she was going to at least check my lungs and examine me, she told me to take my clothes off and never left the room while I undressed. The nurse was unable to take an ECG! They had to do it a second time. Dr Montpetit could not read the ECG. Then Dr MonPetit who was assigned to me insisted I go for a three hour cardiac perfusion to a place on Merivale Road. I told them they had not done the normal steps - ultrasound and stress echo first before insisting I do a two day test which is invasive and intrusive as you're injected with a dye . I refused as I knew after talking to a top cardiologist they were wrong. It would be interesting to find out the connection between the owner of La Vie and Merivale imaging. You're supposed to get tested for your fitness by a personal trainer. She asked me at 71 years of age to jump and made me sit on a totally unusable bike. I'm a cyclist and have ridden 95 kms but could not ride this bike which only used arms. My physiotherapist said jumping would be very damaging to me at my age. I gave up on the incompetence of the individuals at La Vie utterly disappointed with them and myself for having wasted so much money and time and joined Executive Health. What a world of difference. They're professional, competent, efficient and thorough. I'm so impressed and pleased. No, I didn't need to do the cardiac perfusion as the previous tests were all normal, which La Vie pretended they were not. My heart is just fine. Executive Health is run seamlessly. Do not waste your money on La Vie

I've been an Apple Tree Clinic fan for the last few years since I can never get in to see my…read moredoctor.....the app is great for checking wait times, but they can be long so it's hit or miss - but they have been great. I was told to visit the Barrhaven location of activecare, great doctors i was told. There was a very small lineup, 3 people i think - i was quickly brought to a room (high blood pressure reading) and the doctor was quick, prompt, friendly, and ordered the proper tests right away......and best of all apparently she's taking new patients :) It's tough to find a good doctor nowdays.......but i will say i have a number of friends that live in the states and always ask me about our healthcare.......with Obamacare getting traction.......and i must say we have some of the best healthcare available in this country. Thank you, 20 of 30

I have been a patient at this Clinic for 30+ years, since my children were small. I hold Dr…read more Edirisinghe in high esteem. Any other providers have also been good ( Dr. Lunney was great as well). I do agree that reception can be challenging. ( I was once considered a No-Show when I was actually a few minutes late due to a detour on the Highway, and I was seeing an NP, who was quite terse and unfriendly, though she did see me.) Despite these "flubs" my daughter and I continue to use the clinic even when we have moved away from Kanata.

I only got to this clinic because my doctor practices there. I really like my doctor, extremely…read morekind. I don't know why the receptionists are so rude there, especially one lady. It was impossible to ask a question, I felt that she just wanted to get rid of me. Couldn't finish my sentence, couldn't get any answers, couldn't ask for help. Totally incompetent and unprofessional.

2nd time in. Dr rec.. routine checks. Very busy here. I…read moredon't know why so many walk ins come in when they are so understaffed and backed up already. This visit was worse than last. Small office. Tiny. Clean enough but it's a newer building and IS a lab. I would hope it's clean. The Internet here barely works. I recommend strongly if your Dr sent you a rec by email.. find a place to print it off and send it to them once you make an on line appt. The staff are ok but of course flustered as it's too crazy busy in there with computers that just don't work well! I'm just going to eat salad forever in the hopes I don't have to return here!!!!

All stuffs are very kindness and they have a lot of patience with clients…read more I appreciate from management and all stuffs in this life lab laboratory.

Preston St. Location…read more Takes 5+ hours to be seen on almost any day, even by someone for intake. Went for refill of a medication and was told I should go see an NP instead and when I mentioned I couldn't comfortably afford it, was met with a mocking tone about it. Went on two different days and didn't see anyone either because I can't spend more than 6+ hours at a clinic just waiting when I have to work. They got as far as faxing my pharmacy but gave them an incorrect number to send files to. They have huge issues with communicating information about cost of services and transferring any kind of files at all their locations from what I've heard from others. Walk in only, even if you're rostered, no appointments with the same doctor which causes issues with consistency of care. They very obviously take on way more patients than they can handle, and do not care about quality of care. Ended up digging out of my emergency fund to see an NP elsewhere.

This is possibly one of the worst clinics for a walkin patient…read more Since My family Dr. retired a few months ago I had little choice but to visit a clinic. They told me that they had no Doctors at the site and I would have to be seen by a NP (Nurse Practitioner) , which for whatever reason carries a charge of $97, and is not covered by OHIP ,nor my health plan with my employer (Government of Canada) as I found out later. They did not bother informing me that the fee was not covered by anyone , and if that wasn't bad enough Their service was subpar at best and the Nurse had an absolute terrible bedside manor. After talking for about 5 minutes she was done and prescribed some medication. when she came back into the room I wanted to inform her that I was also experiencing some chest pains, to which she replied "Sorry, I'm out of time", having spent 5 minutes with me. My recommendation is to AVOID THIS CLINIC LIKE THE PLAGUE !!

Dr. Assemi and his staff are wonderful. Best doctor I have had in my 72 years…read more Tom Harris

On wakeing up in morning I notice blood stains on the bed…read moresheet from one of my legs. It could be one leg or the other. I am on blood thiners.

Had blood work done at this location and the ladies there were SUPER NICE!! Two Filipino ladies…read morewelcomed me with a smile, no attitude. One of them was super gentle when she took my blood and also chatted a little bit :) So far my favorite location :D