The clinic operates smoothly thanks to a well-coordinated staff and provider team, leading to…read moreefficient appointments and a seamless patient experience. Dr. Faisal Baddar, in particular, is a highly skilled and patient professional, delivering excellent treatment outcomes as evidenced by his dedicated and successful care for patients.

Dr. Phung is incredible. She is knowledgeable, sensitive and proactive... Not only has she taken…read moregreat care of my health, but also she is lovely to speak with at every appointment. It's rare to find a doctor that combines such personal touches and care for a patient. Also, the staff is very friendly, helpful and professional. The wait times are reasonable and the waiting room is never overcrowded. However, the excess fees are annoying. I suggest you call in to book your appointment, don't it make online.

Lyzann Godin-Leclerc…read more This is my medical clinic! They are very professional. All the doctor are nice, attentive and kind especially Dr. Oliver Lee! There was a lineup at the front door waiting for the clinic to open at 9AM. Of course I have to wait 2 hours to see a doctor, but the clinic was very busy (27 patients came at the same time). The doctor give me the medication I asked for my condition with no problem. I highly recommended this medical clinic.

People here are terrible to work with, absolutely none of them are nice. Expect to wait over 3…read morehours, for a doc who can't speak English well.

New to Ottawa, first time to a clinic here and am so grateful for the kindness the receptionist…read moreshowed me, allowing me to be seen at the end of a busy day even though we did not have an appointment. The doctor was everything you'd hope for and dealt with my issue quickly, calming my fears and referring me to a specialist as well. Solid A+ experience.

The receptionists are totally a mess. They managed to lose my information already 2 times, and my…read moreappointments disappear from their system with no explanation. I've wasted too much time with them already.

If you can avoid going here pls do…read more I had to get an x ray done and unfortunately you can't make an appt, walk in only I was waiting for almost 2 hours before I saw the x ray guy. At this clinic if you're mat ch ing certain criteria then a walk in patient will be pushed later in the queue to take those other patients into priority. I understand there's a need but with only a few people originally a head of me it shouldn't have taken that long especially as a some of those folks were there for other reasons.

Having worked in medicine, being aware of the inadequate funding for medical infrastructure, up to…read moredate equipment etc, I was impressed by the quality of care I received at this clinic. Yes, we wait-we wait everywhere- yes, some staff can be rude but rudeness does not equate bad care-(one forgets that many patients are rude, abusive and that is why we have signs that "such behaviour will not be tolerated"). Once seen , I was appropriately assessed, sent for an additional test, seen again and prescribed a treatment that was discussed with me, . At the end of the day, what else can we ask for, except to bring a broken antiquated system into the 21th century! Politics, promises, and more of the same. Working in this industry is difficult and the rate of burnout is high. Many people go to ED's, urgent care clinics when there are no urgency, because it's free. Consider adding a fee for service when the issue is not emergent, and please, do not ask physicians to justify why they did charge a fee by having to fill countless forms (another way of adding more red tape). I just wished somebody would get on with fixing what used to be a good health care system to the current one we have: an embarrassment!

If you pay a copay by card at the time of the visit be prepared for them to simply take money in…read morethe future from this same payment method without further authorization. Don't bother to try to call their billing service as it is most likely in another country and they are trained to repeat the phrase, "I'm sorry," but do not rectify anything.

I would've given a five, but I had to pay upfront for my kids sports because they don't charge…read moreinsurance for them. The staff is amazing. It was as painless as possible for physicals two teenage boys at a and I highly recommend them worth the $60 to get them done And the kids can practice with their team on time. Office staff helped get paperwork done super fast as much as possible as she gave extra snacks to my boys when we left the Slurpee machine and coffee is always a bonus. I was glad to know that I could get my kids physicals done.

Went in a bit after 4, got seen after an hour. Polite and professional service even though they are…read moreobviously understaffed. Pharmacy in the same room makes it super easy to get your medications after being seen. Good walk-in clinic.

My favourite walk-in Appletree! I always get treated by good doctors at this location, which is…read morevery rare when I compare with other experiences.