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    Appliance Avenue

    3.7 (3 reviews)
    Open 9:00 am - 8:00 pm

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    WG&R Furniture - Green Bay

    WG&R Furniture - Green Bay

    2.9
    (23 reviews)
    43.0 mi

    We put money down and ordered a couch a year ago. We still didn't received it and they kept pushing…read moreit back month after month. The sales guy told us 3 months. The original price was $1599 when we purchased it and 6 months later we saw it for $2200. They didn't want to sell us the couch and kept pushing it out so they didn't have to sell it to us at a lower cost. We got sick of waiting and went to Ashley Furniture and they guaranteed us within the same week. Thanks Ashley's!

    We bought several pieces during the VIP Sale, got some great deals from that discount, and our…read moresalesperson JW was extremely friendly and professional. Not everything we bought was in stock, so our order was split into two separate deliveries. Not a problem, as it was at no additional cost to us. Half was supposed to come on 3/15, the other half 3/29. On 3/15, I began preparing for the anticipated delivery by disassembling and removing the furniture that was going to be replaced. Figuring I should at least get an estimated time of arrival, I placed a call. "We have no delivery scheduled for today," I was told, as I directly referenced the receipt from our order. They also showed nothing scheduled for the 3/29 date. My wife placed an additional call and managed to get part of our delivery moved to the afternoon of 3/21. In the EARLY MORNING of 3/21, my dog woke me barking excessively at the delivery truck outside. As this was several hours before they were expected, I had to hurriedly clear out the areas that weren't quite prepared. The delivery people were friendly and helpful, but when I pointed out the piece of furniture we had paid $10 on our order to have hauled away, they said they had no notes about hauling anything away (we actually paid $20 for two pieces to be removed, but the other piece is for the second delivery). They wouldn't take it while at our house, but one of them said he would get a message to their evening truck and it would be picked up that night. They never showed up, never called to say they couldn't make it, never fulfilled the obligation to remove the furniture that we paid to have removed. So at the very least we should be refunded that $10. Our second delivery, the one due for 3/29, is now pushed back to sometime in mid-April. We were never contacted about this change, we had to find out by calling ourselves. So while the sales experience was pleasant, and the furniture we've gotten so far is quality stuff, I cannot give a very high rating because WG&R will only deliver/haul away at their convenience, regardless of what you've paid or what you've been told or what has been printed on your order. It's not likely that we will return. We have bought furniture elsewhere and had better experiences with regards to punctuality/delivery fulfillment, but WG&R lured us in with that great sale. While it was indeed a great deal, we would happily pay non-sale prices for better service and honesty. Heck, if they had simply reached out to us about the date change instead of waiting for us to call several times, this review likely would have been two paragraphs shorter and two stars higher. UPDATE: After receiving a refund on the haul-away fees, plus getting the second delivery date moved up, I am giving an extra star on my rating. This entire ordeal could have been prevented simply with better communication on WG&R's part. 1) Don't allow salespeople to give delivery dates that will not be honored. 2) If a delivery date needs to be pushed back, LET THE CUSTOMER KNOW. We were never contacted about the changes in our deliveries, and didn't find out until WE called the day we were expecting delivery. Even a voicemail would have sufficed, but we got nothing. 3) Communicate with delivery drivers about what they will need to haul away. The no-show from our first delivery was pretty annoying, and ultimately I got rid of the couch on my own. At least for the second delivery there was better communication and they had room in the truck.

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    Farmhouse Dining
    Farmhouse Dining
    WG&R Furniture - Green Bay
    WG&R Furniture - Green Bay

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    BoxDrop Mattress Outlet Green Bay

    BoxDrop Mattress Outlet Green Bay

    4.5
    (2 reviews)
    41.5 mi

    Through the power of social media, I found out about BoxDrop through an ad on my news feed. Of…read morecourse the internet knew I was thinking about getting a new mattress, and Black Friday was approaching, so I was looking for a deal. Boy did I get one. BoxDrop is a discounted furniture store, so the building is smaller and not as fancy, but the prices are not as jacked up as you would get at a retail store. In most cases you need to call and make an appointment when going to the store. In this case they had open hours for Black Friday and Small Business Saturday, so I just popped in to check it out. The owner Matt was great to work with. He was very straight forward with what he have and what everything cost and what would be a better bang for your buck. He didn't have much of a sales pitch, he was just realistic and I can appreciate that. I ended up buying a queen sized mattress for $300 and had them deliver it to my place for an extra $50. Matt told me they could deliver it on a Tuesday and would call me Monday with a time. I never got a call on Monday...if I missed it they didn't leave a message. They did call me on Tuesday and said they would be there in about an hour, which fortunately worked out. All in all very happy with the experience, and would suggest checking them out so you're not get charged an arm and a leg for a new mattress.

    AMAZING!! Far and away the best, fastest, and easiest mattress buying experience I've ever had…read more Seriously. Matt and Courtney were unbelievably helpful and knowledgeable, and it's clear they truly care about providing great customer service. I was greeted immediately upon entering, shown exactly what I was looking for, and honestly in and out in under 10 minutes. And the value was impossible to beat! I spent quite a bit of time searching for good mattresses, and their prices were unbeatable for quality mattresses. I could not be happier with our purchases, and I would highly recommend BoxDrop to anyone!

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    BoxDrop Mattress Outlet Green Bay
    BoxDrop Mattress Outlet Green Bay
    BoxDrop Mattress Outlet Green Bay

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    WG&R Sleep Shop

    WG&R Sleep Shop

    2.7
    (3 reviews)
    41.5 mi

    The oversized rocking chair that I bought broke down within three months of buying it. Cats were…read moreable to get into the back and pull out the stuffing and it never worked halfway decent very hard to get it up and down and it locks every now and then where you can't get it down Called the store to ask if there was something they could do about it and of course their customer service was very crappy. For how much I paid for this oversized recliner it's not worth the money. I will definitely not be buying any more furniture from Ashley's.

    When I say bad reviews i had to contribute with a good experience from WG&R. We bought a electric…read morelazy boy for my husband. My sales person Nick was very good, didn't rush us and we sat in many Lazy boy's and he explained how they differed. We ordered chair and had delivery and set up. All went well. No complaints on delivery. A couple months later the remote wasn't working for the chair. Service came out to find out why it wasn't working. I had unplugged the chair and when service plugged the chair in the remote worked. While the service person was at house he noticed the back cover on chair was torn so he ordered us another one. We waited for replacement about 3 weeks. In the mean time the remote stopped working again. I called service and the ordered another remote for us. So when the back of chair was fixed Service also brought the new remote and paired it with the chair. Now works great. We use it everyday and have been happy. No complaints

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    WG&R Sleep Shop

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    Appliance Avenue - mobilephones - Updated June 2026

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