Terrible customer service. Called for an appointment. They gave me a window between 2-5pm…read more Moved my work schedule around to accommodate the time. Received a call at 11:30 am but missed it because I was working. Called them back to be told by the receptionist that they cannot come back at the original quoted time frame because they are no longer in the area and they would have to back track. Zero willingness to try and accommodate me after switching around my entire work day. Would not recommend this company as most people can't take a whole day off of work. What's the point of giving times of service when you don't honor them?!

We had Hauck out to check our Jenn Air ice maker. He said we needed it replaced to the tune of…read more$800. Since this is an 18 yr old fridge we were not going to spend that amount. Anyway he left without replacing the ice stop lever. Our ice maker miraculously started working so we had a second repair company out to replace the bar and he quoted us $350 to replace the entire device. Not sure if Hauck was an inexperienced repair person or he just didn't want to do it but they were way off base.

The tech was prompt and efficient. He immediately got to work and was very thorough…read more He charged me exactly what he quoted me and my dryer tuns fine now.,

I requested service on a Sunday night the 28th around midnight and AZE was here at 10am when the…read moreservice window was 10am to noon. Went down to check on the clothes that I had attempted to wash in the evening, and the same error codes were showing. I contacted AZE and the part that was needed to fix it wouldn't be available for 3-5 business days. That being unacceptable they are hopefully returning tomorrow the 30th to remove the part that was erroneously installed and issuing a refund. Turns out they're claiming I cancelled the credit card transaction but I still have to pay the $75 which I'm not. I've started the dispute process which includes all the messages between me and the technician.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

Great company to deal with. Eddie came and replaced my rubber gasket that keeps the water from…read moreleaking out of the dishwasher. He was fast and very focused on the work. I would definitely hire him again. Patricia M.

Had a great experience the first time but when I called back for another home issue, I was…read morecompletely ghosted. This guy is super young, he's not serious and doesn't understand consistency. I took this one off my call back list. Added: well you made an appointment with me, never showed, and wouldn't return my call or text. Flake!

We agreed on a price and a specific date, and he texted an hour before our scheduled appointment…read moreasking to reschedule for Sunday. Come Sunday, I heard nothing. I called, texted, and was even left on "read." He couldn't even give the courtesy of a simple response--no message on Yelp, no text, no call.

The tech was prompt, very professional and walked me through everything step by step on the…read moreproblems with the fridge. It was fair priced, especially with inflation. I will recommend as I am now a loyal customer. Thanks again

From the owner: We provide the type of service that we would expect to receive! read more

I have had them out for 2 different appliances- my Frigidaire range, and my Kenmore Elite (LG)…read morefridge. They are prompt, professional, and very informative about my appliance issues. Ryan explained my repair options, allowing me to weigh the benefit of repair vs replace. Very reasonable cost, as well. Thank you, River Run!

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

Very prompt response. Owner is very thorough and explained what our problem was. Reasonably…read morepriced. Would highly recommend.

Tim is absolutely AMAZING!!! He really knows his stuff and he DOESN'T try to take advantage of…read moreyou!!! He's been back to our house 3 times already trying to diagnose the problem to our Whirlpool Washer and he's pretty sure he knows what the problem is!!! He's coming back out on Monday!!! Like I said Tim is AMAZING and TRUSTING - I highly recommend him!!! I found an Appliance Repair Person for ALL of our needs from now on!!!

They are always prompt and helpful to my family. We've bought vacuums, dishwashers, microwaves,…read morewashing machines, dryers and ovens/stoves from them for 35 years. Go in person for best results. Their new system with Don's Appliances is a bit clunky.

Buyers Beware - they padded the bill adding an additional cost for the delivery 2 weeks after I…read morepurchased the appliance and set up my house for delivery Bill T

Although I've never actually purchased an appliance here, I stop in fairly regularly just to see if…read moresomething catches my eye. I have without fail been treating like a potential customer and not like a "lurker" (if that makes sense). A thing that I appreciate.

Great store, reasonably priced, staff is EXCELLENT, always very helpful. I have used them multiple…read moretimes and they always provide some solid advice. I have used others and the experience was much the opposite. I will always go back to V&V. Thanks for always helping!

I bought a new clothes washer from Laketon on 4-26-23. I made the purchase in the store. I had the…read moregood fortune of being waited on by the stores owner Tom, I found him to be most knowledgeable, helpful and friendly. He was anything but pushy. I told him what my specifications and features were for the machine, and he showed me which ones he had in stock (I wanted the machine delivered and installed in 3-4 days if possible) that meet my criteria. I never felt he tried to up sell or arm wrestle with me.In fact he steered me to less expensive machines that had less bells and whistles than I thought I wanted. The delivery and installation of the new machine and removal of the old one were made within my time frame. The delivery crew of 2 arrived in the delivery appointment window. They were very efficient doing their job. Additionally they were exceptionally friendly and courteous. Before leaving, hey showed me how to use the machine and turned it on for a trial run. This made sure the machine was working properly and that all the connections were tight and didn't leak. The next time I need a new appliance, I will return to Laketon without reservations. Marc F., PhD

Laketon TV Sales had the refrigerator size we needed at a good price. The delivery was quick and…read moreefficient. They hauled away our old refrigerator. Would highly recommend.