Quick response and honest service on my leaking washing machine. The technician couldn't tell right…read moreaway what the problem was so he told me what to look for specifically and call back if I noticed it. I appreciated that he did that rather than charge me for parts and labor that weren't necessary. That never happens in the service industry, amirite?!

Quick response, as well as reasonable quotes. The technician was knowledgeable, courteous, polite,…read moremannerable and helpful. Thanks so much!! Felicia H.

I am lucky to have found Appliance Magic after a terrible experience with Sears service…read more Denise was not only able to get me an appointment but she took the time to walk me through a common problem on dryers which could have saved me the need for service. On top of that, she even made sure to verify if I still needed their help and worked to get me into an earlier time slot that had just become available. Their customer service is absolutely first rate. Jason is knowledgeable and took the time to ensure the job was done correctly, especially since my issue was less common. The job was done quickly and at a very fair price. I can say I'm very happy to have a working dryer again before the stay at home order goes into effect. I was also happy to learn that both installed parts and labor would be covered under a one year warranty as well. If I have any appliance issues Appliance Magic will be my first call. I highly recommend you make them yours too.

Multiple messages were left requesting service and never got a call back. Nnnnnnnnnnnnnoooooooooooread more

My dryer stopped working about a month ago. It ran but did not heat up. I called Mr Appliance and…read morea man came out. After examining the dryer he told me it was the heating element and quoted me over $500 to fix. Since that is more than what I paid for the dryer I declined. I later learned that someone I was acquainted with works in appliance repairs and he came to look at it today. 20 minutes later my dryer was working. It was not the heating element as I'd been led to believe. So I paid $109 for an incorrect diagnosis and went for a month with no dryer went it was really a simple fix. Bottom line is they obviously don't really know what they are doing or are just lazy. Never again! if I could the rating would be zero.

We had never used Mr Appliance; however, since repairman Marc came to our rescue we will certainly…read moreuse them again. Marc was knowledgeable, professional and extremely polite and prompt. We would certainly recommend them to our friends!

They no longer sell large appliances. I was told they "pivoted away" from appliances and are going…read moreto change their signage to reflect such. 2020 crashed that business model. They now have bins: $5, $4, $3, $2, $1 bins - Great stuff for great prices. New stuff in damaged boxes. But zero large appliances...if you want a hummingbird feeder, go there! Fun stuff! Super nice owner!

From the owner: We are a locally owned/operated appliance Store company serving Macon, Warner Robins, Perry, Ft…read moreValley, Byron, Lizella, Kathleen, & Bonaire Georgia

(Delayed review) My kitchen floor started to get damp with water. It was coming from the seams of…read morethe flooring when you walk across it. No amount of dry mopping would fix it. We were constantly trying to troubleshoot, but the problem persisted. Call after call, plumbers came out, one after another, quoting absurd "$$$olutions", some even wanting to rip up all of the concrete in our kitchen. Then, in comes Mr. Adam! FIXES the leak in under 10 mins and bid us a good day!!!! Our floor has been dry ever since. Our ONLY regret was that we didn't call him FIRST. He would've helped save a lot of $$$ and a heck of an headache. Bless that man for being honest. Being in a profession of servicing, he's a true gem!

Contacted this business because our stand up freezer quit working. He was on time and very…read moreprofessional. He gave us tips on how to keep our freezer running smoothly. His price was very affordable and fair. Thank you for being a great small business.