Best repair ever…read more Quick, meticulous attention to detail, and in possession of a fairly rare part that allowed for this repair to be executed on same day. Thank you Andrew!

Andrew is awesome! Prompt, quick diagnosis, fixed it instantly. He is my go-to appliance guy!read more

Very prompt and professional. Called when our washer wasn't working. was willing to come out the…read morenext day to look at it, but my wife wanted to be there, so he scheduled the first day she was available. He was very knowledgeable and diagnosed the issue. Ordered the part and said it would take a couple of days for the part to arrive. He called as promised when part arrived and scheduled the install within days. Showed up on time and installed the part. Great communication and follow through. Would definitely recommend.

This guy should really change the name of his company. Maybe to something like 'I Couldn't Be…read moreBothered'. I called three times over the course of 2 and 1/2 weeks and he never called back. Tenney Mountain was GREAT though!

Excellent sales team, Service technicians and delivery. I…read morepurchased a Maytag dishwasher over 4 years ago and it has been an excellent.

Just purchased a new washer and dryer (1/12/26) from Strafford Appliance Co. and I am very…read moredisappointed with their service. When purchasing the units I told the sales person, Michael Bondi, that the dryer door needed to be opening in the opposite direction. He stated that was not a problem. The unit was delivered with the door opening the wrong way. I contacted Strafford, and they stated I would need a tech to come over at my expense to change things over. Not what I was told when I bought it. They are liars, don't trust what they tell you! Very upset, I've purchased many items from them in the past, no more. Jean L. LeBrun

Very disappointed in service Bought an open log setup 5…read moreyears ago from stove barn. Was in concord- saw the stove barn still there. Pilot light went out. Called stove barn which has changed hands to Caesar. Clearly explained that I had an OPEN LOG fireplace that had the pilot light go out. They scheduled a visit. Today- they came and said they would not service any open log set ups. Even though they are qualified on gas stoves- would not touch it. Even though I bought it from the company that existed previously. Why come in the first place ? Did not recommend anyone who could service it. It's been running fine for years. Left me high and dry with no recommendations as to how to get it back on. Very unsatisfied.

Poorly treated as customer. Previous owners knew how to…read moretreat people with courtesy and kindness.Never cold or stiff.

Be careful using Matt. He's a nice guy and serviced my stove twice. But both times he did not…read moreexplain himself well. He set my expectations for a lower cost for the service. One would think they could trust somebody with so much experience. But both times he handed me higher bills then I expected. He Nickles and dimes for his time. Be careful. Watch the clock carefully. Do not talk to him. He wants every little penny ; he does not think about the continuing relationship with a customer.

Matt responded promptly to my phone message, and made a site visit to assess the problem. He…read moreordered the replacement part and repaired the unit as soon as it arrived. His service was professional and courteous.

Anthony was the only appliance repair person that returned my call, showed up the next day and…read morefixed my washing machine, reasonably priced. Highly recommend.

We scheduled an evening appointment for service on our drier. Anthony stayed in touch with us by…read moretext and arrived as scheduled. He quickly diagnosed and repaired the broken part. He also repaired a faulty drier vent. We were impressed with his friendliness and enthusiasm (at the end of a long day). He said, "I am now your appliance repairman". He is right. We would not hesitate to call him for any appliance service.

Great service, on time and good price for the work. These guys know what they are doing, have…read moreestimate, started and completed in time frame they gave.

Excellent service! I was so pleased to have super nice who did super excellent work! It was…read moreactually a pleasant experience! They answered my questions patiently. They successfully troubleshot a problematic circuit which led to faulty outdoor lighting. They did this efficiently and skillfully. I have dealt with a few different local companies in my work/home and they were the friendliest, most accommodating and most skilled! Please don't hesitate to call these guys. You won't be sorry!

Brad was very helpful in addressing concerns we had with our electrical system. Put in new panel…read morefor us, and cleaned up afterwards. Would use them again.

I had the wonderful opportunity to work with Brad and Anthony! They were both very attentive and…read moreprofessional! They both explained the problems that were found and gave me the best solution. And they were able to fix both of my problems the same day! Already have my next appointment scheduled!!