Made the appointment on Friday afternoon. Couldn't get an appointment until Monday at noon…read more Dustin was the technician. I explained the symptoms. He knew exactly what was wrong. About 20 minutes later he had replace a fan which was OEM. Price was as expected. Works fine.

We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Here we are 2 days away from Thanksgiving and I couldn't find a gas stove in stock anywhere but I…read morecalled Appliance Mart and they had one and even gave me a discount. Very pleased!

From the owner: Appliance Mart provides appliance sales, repairs andread more

I got a great deal on a dryer here. No complaints. They have delivery and it was prompt.read more

poor service. Did not follow my directions. Ignored me. And left without fixing my problemread more

Decatur store is well stocked and clean. The sales staff are friendly and helpful. Misty helped me…read morechoose a new stove and freezer and I was able to get exactly what I wanted. The two guys who delivered the appliances were friendly and helpful in answering my numerous questions. ' I am a very satisfied customer and when it is time to replace my fridge; I will be going back.

These guys have served us well for almost 20 years! They are knowledgeable and listen to your…read moreneeds. Great service long after the sale and initial installation.

Excellent customer service!!Kevin was very helpful and completed the repair I needed in a timely…read moremanner.I would highly recommend this company.Price was a good value also.

Just bought a great upright freezer from OK Appliance. We love it! They had it cold and running…read morewhen it was delivered, ready to load. We thought that was great!

First, Lee was our sales person he did a great job. He knew about all of the appliances we were…read moreinterested in.And very friendly. We rarely buy on the first visit but we have had good experience in the past. The delivery could not have gone any better Matt and Willie were very friendly and careful. I've never had much luck with deliveries in the past. So all of them were exceptional.

We had a freezer stop working under warranty. They came out at least five times, it would work for…read morea bit and then stop again. We threw away food 3 times. After several calls to their service department I quickly learned that "we will call you back" meant I better call them back because they never once actually followed up with a call back.

They gave me a quote of $1800 to $2000 to install my Tesla charger next to the breaker box in my…read moregarage. The breaker was already installed, I was supplying the charger, they were only supplying the labor. When I had the same charger in my previous home it was done for $150 dollars labor and $53 for supplies (in that instant I didn't have a breaker to be used) it took that electrician less than a hour to complete the job. Be very weary of this outfit. I gave them one star as none is not available.

They dm'd me via YELP after a sent a request to a different plumber (I thought I was just doing the…read moreone, YELP sent it to FIVE plumbers). When i didn't respond they followed up a couple of days, then waited. They were willing to come out for an estimate on Monday, but I wasn't available. scheduled for Wed. Dustin reviewed what I needed (answering all my questions) , but did not have the parts on his truck. We agreed on a price and that he would come back the next day. Apparently the next day they ran into unexpected issues on the job before me. Let me know and we rescheduled for Friday. Job was done promptly first thing in the morning. Quick and efficient - cleand the area up completely. Workers were all very pleasant and knowledgeable. The delays dropped them from a 5 star rating.