Misty The Branch Manager is great at what she does very efficient and kind. Her professionalism and…read moregreat customer service has me won over if the need arises again.

Great Job by Shelly today hopefully i spell her name correctly…read moreon 6/14/2021 Earlier in the Seminole office - Mrs. Talina Lee Member service officer Seminole branch All of them excel - when i was not working during the year 2014 or 2015 or 2014-2016 They all went for a short term project in Tulsa, Oklahoma they were kind enough to help out- i should not forget the good Air Force or for department of defense related federal credit union People are amassing, good, honest and really legit they call here the good work should not go unnoticed Thanks so much again Sri

To whom it may concern,…read more We have to give this branch a low rating due to our recent experiences throughout June. We were trying to settle my mother's bank account when she passed. With 3 different member representatives, 4 in-person visits that lasted over 6 hours, and much delay, we were misinformed, misled, and generally made to feel unimportant in our concerns and banking needs. One person, Gabe Lira, was the only exception as he seemed to really listen and be working hard on our behalf. The communication between the different departments was frustrating, lengthy, and confusing throughout the whole process. We finally got some things resolved but only after the repeated visits and repeated phone calls. We opened another account to solve our legal problems with my mother's account (which we were denied access to even though I was the beneficiary). The bank overall seemed unhelpful in helping and explaining from the beginning what we needed to know, and seemed more concerned with their business instead of their customers as the whole process dragged on. Important paperwork they sent to us in the mail to help the process was misspelled, labeled incorrectly, and one form was sent to us instead of another customer. All of this is unacceptable customer service. When we sell my mother's house, we will pay off all her debts at this bank and close the account we opened. We don't recommend banking here.

Joey (tow truck driver) was great. I waited for hours before he was finally called in after he was…read moredone for the day. He got there fast and never complained. Customer service I wouldn't give one star too.

Full service AAA travel center. For members, a great place for paper maps, trip-tics, passport…read morephotos, and other related travel services. Also have travel agents and auto/home insurance. Auto repair is available, however I have not used their services.

My daughter attends college in OKC, which is 15+ hours from our home. This location replaced her…read morecar's battery for a reasonable fee. Within a couple of days, the key fob was not working properly. She took the car to the shop and recalibrated the fob at no charge. Before Christmas 2025, they changed her oil, rotated the tires, and checked the antifreeze. Again, the price was reasonable. As the big snow approached in 2026, the coolant light came on. They worked her in and replenished the antifreeze. I know there are a couple of one-star reviews, but this worried dad has been please with the service provided to his daughter.

We needed to update our membership and stopped in. Justin was the associate who helped us. He was…read morenice and explained everything in detail.

I'm new to David's agency but have had the pleasure of working with his office girls Sheila and…read moreMelana for over 20 years. They have always given me great customer service and go above and beyond when needed. Maggie is also super sweet and helpful. There's a great team there and would recommend for anyone looking for State Farm insurance.

Agent is almost never in the office. He's not about the customer, his main focus is getting people…read moreto sign up with him for his commission, and then couldn't care less. I had to request changes be made to my policies several times before they were processed, and finally I just moved them to another agent. Once I did move to another agent, I was suddenly plagued with phone calls from his employees wanting to quote me insurance again. To say it was frustrating would be an understatement. He is also unethical when it comes to his employees, the employee I signed up through was fired a week after she announced her pregnancy. Shady practices.

The application online was super easy inconvenient. They called right away. I made an appointment…read moreto come in the same day and it only took 10 minutes for me to get approved and I walked out with a check. Everyone in there was nice, friendly and happy to help me. I would definitely recommend the Moore location off of eastern.

Jessie is a great banker! Always attentive and ready to help! Always great experience.read more

Absolutely regretting opening up two accounts with them. One is a joint checking account with my…read morewife and the other a money market IRA. Pretty basic stuff. It has taken three Friday afternoons and over 10 hours sitting in their lobby for this to happen. The first guy completely messed up. No one knew how to do an IRA rollover, and this is the best one, a processor went to lunch right in the middle of setting this up. Yup, went to lunch and had me sitting in an office for an hour until she got back. Never seen anything like this. For your own good RUN! RUN FROM THIS PLACE! Wish I had gone anywhere other than here. BTW, I'm still sitting in this lobby and they now have another new person who we're getting up to speed. I'll probably be here another couple of hours. All of this because they don't know how to deposit a roll over IRA!NEVER BANK HERE!

I have been a client of Todd Jackson and Farmers for more than 3 decades and can't say enough good…read morethings about the service, proactive and genuine care and fair dealings I've experienced over the years. From calling me after storms to see if we were ok to consistently bringing savings and value to our policies - there isn't another carrier or agent I'd ever consider - especially to just save a buck or two. Highly recommend.