Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!

Absolutely horrible customer service!!! Will NEVER purchase…read moreanother thing from this store!! 3 day return policy is ridiculous, especially when it concerns the elderly. Tried to return a basket and tray for a walker. NEVER opened. Had original receipt and invoice. My 90 yr old mother with little income got accepted into Summit Elder Care which provides all medical equipment free of charge and told us to return the equipment to Apple. Joni, the manager would not allow us to return our purchase! You and your staff are horrible people. I left crying! Thanks Joni!!

My mother had a total knee replacement and we needed adaptive equipment on short notice. Apple came…read morethrough in a pinch and were professional, courteous and understanding. It helped make a difficult situation so much easier and I'm so grateful! They were wonderful!

Outstanding employees seeing me through my care following surgery with Nursing, Occupational…read moreTherapy and Physical Therapy. I can't say enough about the team that was assigned to me! My Physical Therapist was so encouraging and kind through my four weeks of at home recovery. Thank you to the amazing team I had!! Kudos to all three of you! I would highly recommend Preferred Transitions to anyone for their home health care needs. Sincerely, Marlene S.

Truly super care. Preferred Transitions came in to care for my mother-in-law after she was…read moredischarged from the hospital. Nursing, Occupational Therapy, Physical Therapy and home health aide doing their job as if thy were taking care of their own family member. Peasant, and on time. Very informative as to care and after care. Difficult part was saying goodbye to such a great team. Roger C.

Best healthcare around! Takes great care of employees and clients. Would do choose this agency…read moreagain!

I am telling you right now, don't listen to these naysayers who give bad reviews. This place is…read morehands down the best practice that cares about your needs and pain. I have a disc that likes to twist on me and they always fix me up after a few sessions. I tend to be a last-minute caller for an appointment and they always find a time to fit me in. This is a family business and you are a part of their family once you become a patient.

I do not typically leave reviews but I felt the need to give a warning as a potential new patient…read more I have been under continual chiropractic care for years because I am in chronic pain. I had been recommended to this practice as I was told they had a different approach. In order to be seen I had to give up all my visits with my current (walk in) doctor in order to be seen and then I had to wait a few weeks for an appt. All fine, but then I had an injury the week of my appt so I figured I could deal until then as I would have had to self pay to see my previous doctor. I was re-injured the day before my scheduled visit only to have the visit cancelled due to office illness. Fine, it happens. I went to the ER because the pain was unbearable. I was hoping I would be fit in asap the following Monday or Tuesday as the appointment had been cancelled by the office not me. That certainly had been my experience any other office I have been involved with. I was very surprised to find out I could only bee seen 10 days later. This was after I had informed them that I had an active injury and had just been seen by the ER that night. I would think a delay of 10 days could cause potential further injury, they did not seem concerned in the least. I would just give it a thought if you are not in a position to have such delays in care. I am hoping this is just because I was a new patient and that established patients would be handled differently.

Prime Home Care provided 24/7 health aides for my dad for the last two years of his life. They were…read morealways courteous and thoughtful, helping a sometimes cranky old fellow with all his daily needs. Dad was on oxygen with a machine in his unit and tanks to manage when he went for meals and all that ran very smoothly with his aides' care. Dad enjoyed the aides as well. When we initiated round the clock care he wasn't keen on having a "stranger" with him all the time but that feeling faded quickly as he bonded with the aides who helped him through his day. I very highly recommend Prime Home Care.

I've been to several chiropractors and this one is not very good. Adjustments didn't hold and the…read morelast visit did not go well as he hurt my neck. Beware of the expensive treatment plans too.

Agreed with Rich - it is astonishing to me that no one in that office wears a mask. This is a…read moreCovid-related issue that of course stands apart from the quality of their care, the skills of their clinical staff and/or the kindness of their front desk staff, but it is a major issue. They are the ONLY business, medical or otherwise, whom I have visited over the course of this past year whose Staff don't wear masks. It was so jarring to see, given the circumstances in which we live (and are trying to leave in our collective past!) As a patient breezed in sans mask, checked in with the front desk staff, and went back for a treatment, I noted that said patient had no mask on (I wasn't sure what to make of the unmasked reception staff quite yet - I kept thinking that surely I had walked into the empty waiting room during a time that they had let their guard down, surely they'd grab/put back on their masks - but no!) The front desk staff staff nodded, noting how "some of our patients have medical exemptions, so they aren't required to wear a mask." It was comical, as they were both standing there not wearing masks either. I noted that neither of them were wearing masks either, and how odd it seemed, given that no other business this past year have permitted such a thing (which is prudent and wise during you know, a pandemic wherein it is sort of important for a business to Do The Right Thing, set a good example, you name it...) One of the two staff members noted that in her case, she too has a medical exemption. Really now? This must be a colony for people who all have "exemptions", because wow, no one pulls this crud anywhere else. The other staff person just kept standing there smiling at me. Umm...another patient walked in without a mask and proceeded to their treatment. It was wild. My chiro was happy to wear a mask (but he clearly doesn't wear one much; it sat like a flat rectangle on top of his face, slipped under his nose a few times, etc.) This is a place of business, a medically-focused one at that. I find it awfully curious that ALL of their staff (and apparently patients other than me) claim medical exemptions; talk about taking advantage of a policy. None of us love masking up. I have yet to be inoculated for Covid. My husband's colleague (who works remotely but who has to be tested at points before on-site gigs) - young, no co-morbities....discovered that he had asymptomatic covid during one of those PCR tests. He felt fine. He sure didn't about a month later, when he awoke to what ended up being a week plus of being bedridden with scary fevers, low blood O2, GI issues, etc. Now he gets to worry about lifetime organ damage. In his 30s. Asymptomatic covid is ABSOLUTELY a thing, and not to be underestimated. You and your staff should be ashamed, Dr. Meininger. You are all playing Russian roulette with your health.

I would not hesitate to recommend Everlight Home Care. Everlight provided care for my mother who…read morewas 90+ and suffered from dementia. The staff was competent, caring, compassionate, friendly, and incredibly patient and understanding with an elderly person who could at times be quite challenging. Joyce, the manager we dealt with, went out of her way, not just handling the scheduling but also making visits without charge and finding ways to make my mother feel better and take better care of her. She was extremely available on the phone and able to make last-minute changes as needed. I was consistently extremely impressed with the combination of professionalism and genuine affection that everyone at Everlight brought to caring for my mom. Thank you!