I called to inquire about insurance and Emma was the most pleasant young lady. She did a great job…read moreanswering my questions. Thanks Emma D.

I have used this agent for almost 30 years and up until 2018, I had my house and 4 vehicles bundled…read morewith this agent. Both of my daughters were in accidents in 2018 and State Farm immediately dropped them. June of this year I had a leak in my kitchen with a total of about $20,000 in damage. When I called this agency, they told me to call an agent in Texas that was uncaring to begin with and it took her 2 months to tell me that the claim was denied because of a tiny spot of mold under the house. This was a very hot summer and the water ruined two AC ducts under the house and was wasting cold air which gave me an electric bill of almost $500. The two months waiting on the adjuster while I was not allowed to repair those vents, I had to pay $1000 out of pocket to repair them because my electric bill was killing me. I paid Service Master $6700 to remove the damaged floor, cabinets and then dry under the house and remove the mold. Here it is November and my cabinets are not repaired because that is almost $6000 to repair and the floor is not repaired because that's another $6000 as well that I don't have. Through the years, Hal would go up on my rates and deductibles. The deductible is up to $2300 now and I have NEVER gotten a rebate check from State Farm. My attorney told me to call him last week and ask him to take care of my situation for me and give me the money that I deserve, Hal refused! I then told Hal that I was filing a lawsuit against him and he laughed at me and told me to go ahead and file a lawsuit. Hal will find out soon now, his agency just like many others are nothing but middle men taking advantage of the ones struggling like I am as well. Anyone using this agent or any other State Farm insurance agency are crazy unless you want to lose money so Hal can drive his Jaguar to his very fancy new office everyday to take your money and not give a crap about you or any other of his customers when something bad happen. Sooner or later State Farm will go bankrupt along with these predators taking advantage of others. I would drop Sate Farm Insurance along with their agents if you still use them. I have had more than enough now! Ken McKenzie

Neighbors tree fell on house June 24 2022. Rotten tree from Neighbors yard. They have no good…read morecommunication. Now take $1000 for deductible. Best properties rent out this house. They should pay deductible. No they subjugate which they say takes 5 to 6 years to get money back. I will not live that long. Agency itself ok. Their hands are tied at office. Would definitely not use Allstate. Only today roofer starts and check for roof still not sent. YOU ARE NOT IN GOOD HANDS WITH ALLSTATE.

I had the pleasure of meeting with Jeremy today for a policy review and was pleasantly surprised…read more He is a young guy that really knows the insurance industry. He told me about different coverages and took time to explain mininum coverages what exactly underinsurance is and how it can affect a person after an accident. This agency is top notch

In May 2025 I purchased a homeowners policy with StateFarm, Denise Thomas office in Lexington SC…read more The policy was paid in full, but I cancelled it sept 1st. I requested the money back. It is almost the end of sept and no check. Lauren has been giving us the round around about this issue. "the check was mailed but maybe got lost". "I will request another check". To avoid future headaches, I will never deal with this office or State Farm ever again. I am expecting this check in October, or "call back if it doesn't arrive". Hopefully I will not have to take this matter any further.

I have been with State Farm for over 37 years now. They have never let me down. Denise and her…read moreteam are very professional and always willing to go the extra mile for me and my family. I highly recommend them if you are looking for any type of insurance.

I went into the Insurance Center of Lexington and dealt right with their CEO, and got a quote same…read moreday. I switched over from Allstate immediately. What a great staff to work with, very friendly and very efficient. I would recommend Insurance Center of Lexington to anyone!

I have been with Lamplighter Insurance for over 4 years now. My agent, Jim, is absolutely amazing…read more He is timely, professional and understands the buyers perspective. Jim should be the insurance example, foe what "good looks like". Thank you from my family to yours.

I have the best experience every time i have to change, add, ect with my insurance. Brady responds…read moreback right away and gets the job done in a split second! Very thankful for this team!

Show up to business and there business is more important. Customers are not that important. Sit…read moreand wait. No customer service. They do not try to get to know you.

Jason is very helpful, friendly, and knowledgeable. I would recommend using them to find a policy…read morethat meets your needs and is affordable.

Brian and Vicky were awesome to work with! They kept the process simple with e-sign docs and were…read morealways available for questions or concerns. Definitely in good hands with this team. Thanks again!!

I could not be more disappointed with a mortgage lender. There are many hoops to jump through to…read moreget a mortgage, understandably so. However, my loan kept getting passed around Lend Us, the lender Artie Catoe chose, so he could immediately resell my loan, until I had to pay my attorney $390 to extricate me from the mess. Artie Catoe implied he would reimburse me the attorney fees, but then refused because I "would be taking money from his children's mouths. Do not trust Artie Catoe.