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    Aps Medical Billing

    1.1 (7 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Aps Medical Billing

    Billing services

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    Buckeye Broadband

    Buckeye Broadband

    1.3
    (270 reviews)

    I can't bring myself to give a 5 star rating for Buckeye's overall service due to the high cost for…read morecable, internet, and my mom's landline phone. However, I would like to recognize the Technical Support Team, as they patiently assist whenever I call. In particular, I'd like to recognize Al in Technical Support for his 5-star efforts to assist me with a telephone issue last night. For some reason, every time I called my mom's Buckeye landline from my cell phone yesterday, I would get horrible static. Al took the time to check my mom's line by calling her several times, including calling her from an AT&T line (my cell phone provider). He suggested that the problem could be due to something on AT&T's end. We agreed to end our call so I could attempt to resolve the issue with AT&T and that he would call me back approximately 45 minutes later. Al kept his word and followed up with me as promised. While we were unable to resolve the problem last night, he offered to have a tech go to my mom's home to troubleshoot further. By this morning, my problem was somehow resolved and my mom reported that she was having better sound clarity than ever on her phone. We were both impressed with Al's diligence and dedication. While Buckeye receives many negative comments about its high cost, (and rightly so), I do want to give a shout-out to Al in Technical Support for going above and beyond. Thanks so much Al! We appreciate you!

    A big thank you to TJ a Buckeye service tech who came to our house and got our tv up and running…read more He gets 5 stars, Buckeye broadband gets one star. Buckeye was a great service, but now they outsource their customer service on the phone to people that have no idea what they are doing. I needed help with words didn't go with their mouth. I called and spent 45 mins on the phone with someone I could barely understand . She was unable to help and hung up on me. I was transferred back to someone else who steered me wrong and couldn't get the tv up and told me it was my remote and I had to take it to the office. That wasn't the problem, it was the black box the office said. The phone techs had completely knocked me out of everything. But I can't thank all the repair guys enough. I have even had problems with their billing, again outsourced to whomever.

    Guardian Alarm

    Guardian Alarm

    3.2
    (15 reviews)

    UPDATE: Guardian…read moreAlarm reached out to me after I posted this review and agreed to work with me regarding my issue. I will give them credit that they did follow up and did offer some concessions. The issues I outlined below are accurate, but as compensation, they agreed to refund $113. This doesn't quite make me whole, but it is better than I expected. What the representative told me was that the manager should have offered to send out a tech to unlock my board and only charge me the $85 service fee for doing that. I still don't like the fact that the board was locked in the first place as that ties you to Guardian Alarm even if you paid for the system as I did. No matter what you weren't leaving their service without at least an $85 fee. They informed me that locking the board was for security. I believe if you are going to follow this practice that you should have some remote way of unlocking the board and just do it for customers who are choosing to leave. I still believe if a customer is choosing to leave and has fulfilled their contract and paid for their system they should be able to leave without any additional fees. As I wrote below I paid out $175 to change out the board, which was my only option at the time. By Guardian refunding me $113 I am only out about $62 above and beyond what I knew I would pay to change providers. While I wish that cost was $0 I can live with this and I give them credit for reaching out and initiating it. I was no longer a customer and they didn't need to do anything. It is not like I had any recourse. So I am updating my original review. ____________________________________________________ Be very careful before using these guys. I found their monthly monitoring service to be very expensive. I was no longer under contract with them so I tried to negotiate a lower rate. The only way they would lower my rate was by signing a new 3-year agreement. I decided to switch to another company for monitoring and that is when I ran into trouble. My new company discovered that Guardian Alarm had put a lockout on the mainboard so I could never switch to another company and then refused to give me the code to unlock the board! I was forced to pay an extra $175 to get a new board installed! They did this deliberately so I could not leave them. My system was paid for and I should have owned it and received this code. When I called and requested the code they gave me the runaround and tried to blame my installer. My installer even called Honeywell, who made the system and verified the board had been locked and there was no way in and the standard override code would not work. I actually listened on speakerphone when he talked to them so I know he was telling me the truth. This is a shady business practice and total B.S. I will NEVER do business with this company again.

    I've been with Guardian for 23 yrs and I've never been happier. I can say with Guardian and the…read morewonderful staff. I always feel safe. I miss my beautiful receptionist may she R.I.H. When she there to greet me. I never had to worry. My condolences to her family . Thanks for being there when I needed her so Beautiful. Thank you too to all the staff!

    Aps Medical Billing - billingservices - Updated July 2026

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