This is a long term gem, built at around 1985. It's central location to the surrounding shops and…read morerestaurants as well as the two colleges, SUNY Potsdam and Clarkson College make it a gem for business and leisure travel.

The staff at this travel agency are polite, helpful, and knowledgeable.Check it out. You will not…read morebe sorry.

Our initial flight was cancelled but our travel agent stayed up until the wee hours of the am to…read moreget us out..with having anxiety, the peace of mind of someone having your back when your plans get de-railed was so nice! He even found us the best savings..I will never travel without him again (and it helps that he flew with jetblue for years too). If you want POM while traveling, I strongly encourage you to go through Ben Reed @itravelvacations!‍

From the owner: At North Country Travel Planners, we believe every trip should feel personal, seamless, and…read morecompletely stress-free. As a full-service travel agency, we specialize in cruises, all-inclusive resorts, Disney vacations, escorted tours, and group travel—designing unforgettable journeys that fit every budget and travel style. Operating by appointment only, we dedicate our full attention to each traveler. Whether you’re planning a romantic getaway, a family vacation, a destination wedding, or a corporate incentive trip, we handle every detail—from flights and accommodations to transfers, tours, and excursions—so you can relax and enjoy the experience. When you book with a travel professional, you gain more than reservations—you gain expert guidance, exclusive offers, and personalized support that online booking engines simply can’t match. We advocate for you before, during, and after your trip, ensuring you always have a trusted partner every step of the way.

Valarie offered excellent, timely service, and was always available to answer even the most obvious…read moreof questions. Beth Johnson

In December 2024 we went on a trip with Howard Tours to Morrisburg to see a play and enjoy a…read moreholiday buffet lunch at the Mackintosh Inn. It was amazing to see how well the trip was coordinated between the Upper Canada Playhouse, Mackintosh Inn, and several other bus companies and organizations. The bus arrived on time at the Louis Street lot, where there was plenty of free parking right in the centre of Brockville. The bus driver was very courteous and professional, and we were able to get front row seats which my sister needed as she gets bus/car sick easily. The coach was very comfortable and warm and the driver helped everyone get in and out as needed. The buffet at the Inn was organized into different scheduled seatings with the various groups arriving at different times. Aside from the deadline to board the bus to get to the play, we were able to leisurely take our time to eat and chat, and the food was plentiful, homestyle, really delicious and well prepared. Every single person in the room was a senior, so the menu was designed to cater to (mainly white) older people from the local area. The playhouse was fully booked with the numerous groups on their tours, and we had an enjoyable time watching the show, with plenty of time for a "pit stop" before boarding the bus for a relaxing trip home to Brockville. Although the weather was a smidge snowy and sleety, the driver was confident and careful. When we gave a small tip upon arriving at the Louis Street lot, he seemed surprised and was very thankful. I totally recommend this company and also a big shout out to Ashley at the office for being so patient with my phone calls to book. This was my first ever "senior's bus tour" and it really exceeded my expectations. The cost was $135 per person inclusive which was totally worth it.

From the owner: Fly away somewhere warm with Howard Travel. Based in Brockville, our travel agency will help you…read morebook your next vacation to Cuba, the Dominican Republic, Florida, Las Vegas, Hawaii, etc. We also organize tours throughout North America. Please call us today for more information.

Very , very bad experience.... First thing I did , as usual,…read morerinse the ac filter....that was ABSOLUTELY gross...did not taught to take a picture, only when I was done and tha shower all drain the **** see that picture... No breakfast included as all the time it is...the front desk guy told me ( I m platinum member..) so really rude about it... Avoid for your respiratory healt...

The food at the restaurant is wonderful. The bar has amazing cocktails. Tonight I tried the Black…read morePlum Margarita. It's as if a margarita grew up, started watching Turner Classic Movies, and fell in love with film noire! Lovely and elegant.

Ontario really does a great job promoting its tourism, first through the ONroute system of…read morefamily-friendly, clean, and shopper paradises lining 23 stops along Highways 400 and 401, and the through it's tourist info centers. Not all ONroutes have such abundant tourist centre as this one. First are the thousands of maps, brochures, and coupon/savings books categorized and numbered by region in their fair province. Then there are the reasonably priced Canada- and Ontario-themed souvenirs, from stuffed animals to tees to hats to hoodies and bags. There's also an actual lounge area with comfy leather armchairs to sit and chill. Best yet, a great staff that gave us some free pointers on how best to get to our destination. They can help plan whole trips and can even assist in making reservations. Man, they're really making me want to extend my trip to Ontario ... indefinitely!