This is a long term gem, built at around 1985. It's central location to the surrounding shops and…read morerestaurants as well as the two colleges, SUNY Potsdam and Clarkson College make it a gem for business and leisure travel.

The staff at this travel agency are polite, helpful, and knowledgeable.Check it out. You will not…read morebe sorry.

Ana Capri hooked it up for me. You know the saying treat other how you want to be treated? That's…read moreexactly what she did for me. I had to call back C&VD and each time the service was so different I begged for them to get me back on the phone with Ana and thank God they did because everything was resolved and smooth and she helped me understand clearly what was going on. She was also very patient with me! Please don't waste your time when you call them just automatically ask for Ana Capri . Thank you Ana remember what we talked about

Spoke to agent and she said she would email information by the next day but didn't receive anything…read moreand it's been at least four days. Bad customer service.

Our initial flight was cancelled but our travel agent stayed up until the wee hours of the am to…read moreget us out..with having anxiety, the peace of mind of someone having your back when your plans get de-railed was so nice! He even found us the best savings..I will never travel without him again (and it helps that he flew with jetblue for years too). If you want POM while traveling, I strongly encourage you to go through Ben Reed @itravelvacations!‍

From the owner: At North Country Travel Planners, we believe every trip should feel personal, seamless, and…read morecompletely stress-free. As a full-service travel agency, we specialize in cruises, all-inclusive resorts, Disney vacations, escorted tours, and group travel—designing unforgettable journeys that fit every budget and travel style. Operating by appointment only, we dedicate our full attention to each traveler. Whether you’re planning a romantic getaway, a family vacation, a destination wedding, or a corporate incentive trip, we handle every detail—from flights and accommodations to transfers, tours, and excursions—so you can relax and enjoy the experience. When you book with a travel professional, you gain more than reservations—you gain expert guidance, exclusive offers, and personalized support that online booking engines simply can’t match. We advocate for you before, during, and after your trip, ensuring you always have a trusted partner every step of the way.

Before there were cheap flight online self-serve bookings, there were Travel Agents. In the "old…read moredays" (like 10 years ago - LOL), you found deals by going to a travel agent who specialized in your destination. A Greek agency for Greece, Mexican for Mexico... - their purchase volume gave access to significantly discounted fares. I've used Voyages Orient Tours (Jimmy) 3x now. The first time we were a group of 7 friends and family going to Thailand, and though one friend was determined to find a better a better deal online, they gave up because so many seats and payments, and passports and restrictions were frustrating to manage and JIMMY still managed to beat the online fares and made it EASY. Most recently I needed a ticket that wouldn't have too many restrictions or penalty fees to change the return date and I needed flexibility to return from either Thailand or India. Jimmy impressed me with his knowledge of what airlines allow or how they apply extra fees and he secured the most convenient flights for me. He knows the ins and outs and can even find free stops! If you're traveling to Asia or South East Asia, try great old-fashioned travel service to book your flight!!!

Jimmy was very knowledgeable about travel via Hong Kong and very patient and diligent in finding…read morevarious options.

So, I'm flying from Potsdam (well, as close as I can get, anyway) and going to LA in the winter. I…read morehave a deadline. My tickets are booked with the group's, because this is a big thing organized by the school. The day I'm supposed to leave, my airport gets snowed out. I call the office, and get nothing. I email the office, and explain what's happening. The response? No kidding: "I'm not coming in to the office today. Here's the number for your airline. You should call them as soon as possible." Don't. Just don't.

Well, I don't give many one star reviews, but I really didn't like this place. I used them once…read morelast year, and the travel package that I got was misleading and over-priced. First off... Traveling from Potsdam, NY is a chore, to begin with. Usually this involves taking a bus to some other place that has an airport. This travel agency does not do bus tickets, and the annoying part is that the travel agent didn't explicitly say that. I thought I was getting a competitive deal from this place. The plane tickets were about $50 more than those from Expedia, add in another $40 for the bus ticket (which I thought was included in the price quoted to me). When I called the travel agent to ask her when I'd be getting my bus ticket, she wasn't overly rude or anything, but she wasn't helpful. She didn't offer me anything, and she didn't seem sympathetic. They also use a pretty sketchy looking website to deal with online ticketing. I don't mind supporting local businesses, and paying a little bit extra for some things. Shame on me for not asking if the bus ticket was included in something that seemed like a package, shame on her for misleading me.

This place came highly recommended for snow tubing and we are so glad that we took the 90 minute…read moredrive there. We were in town visiting and the other mountain that offered snow tubing did not have anything open at the time. Everyone at Titus Mountain was super friendly and accommodating. Very helpful. Snow tubing area was a lot of fun. They had music at the same time which made it more exciting. The kids and the adults alike had an awesome time. Highly recommend it!!

Very fair prices compared to some of the larger resorts around. My son took lessons here for the…read morefirst time and loved it. All the staff is friendly and professional. We even did night tubing with their neon lights. That was super fun but got crowded fast. I didn't see the name of their restaurant but the food was delicious. I especially loved the poutine! Take a look at how yummy it looks. I could eat a few plates right now lol

Jared helped me book a flight to Nashville to gather with some friends from all over the country…read more He was very professional and easy to work with as well as saving me money over what I could have done myself. When he saw that a flight had changed and my layover was shortened to make it a challenge to make my connection, Jared contacted me immediately and was able to adjust the departure so I would have more time to comfortably get a bite to eat and catch the next flight. Jared is such an avid traveler, that he could really make a fun worldwide dream trip for you if you let him! I would recommend him to my friends and family and will definitely be booking through him again.

Jared is a joy and a pleasure to work with. I worked with him a few years back to book a group trip…read moreto Puerto Vallarta, Mexico. There were 12 of us and he handled airfare, accommodations as well as transport to and from the PV airport for a seamless and flawless trip. he is passionate about travel and gets a huge kick out of helping people plan for a memorable voyage.