I would say zero!!! Second year having our pool open. First year, images of the "paid for" pool…read morecover. We have videos of them taping it together. Images of the sunken pavers because the patio wasn't packed enough around pipes and now we have a leak. They refuse to fix the leak because we had another company open the pool (a company hundreds cheaper too) Who wouldn't reach out to someone else. Do NOT use this company. You may have good luck but is it worth going through this?? Absolutely not!

where do i start? we have had a pool for 40 years and have never experienced a company like d&p…read more they communicate through every stage of service and were extremely polite and professional. arthur,joe.pat,roger,chuck and tony were very easy and helpful to work with,through all stages. we had a liner replaced and a fair bit of rebuilding done to bring our pool back, all accomplished beautifully. we found their prices extremely fair, all up front with no junk fees. we are not related nor do we know anyone associated with the company. not only do we highly recommend them we highly commend them! KUDOS AND THANK YOU angel and arthur gould

Holmes is the best in the business. Matt and his team take tremendous pride in their work. They've…read morebeing doing pools for a long time and it shows. They are extremely knowledgeable on all things pools and pools installation. Had an in-ground vinyl liner pool installed by them which came out beautiful. They are so honest, dependable and trustworthy!

The owner came out and gave me a quote on repair work. Quite high. Went to two other businesses and…read morewas told there was a much smaller problem that needed fixing for less money. Beware of this morally corrupt family.

We didn't think we could have a pool. Our backyard is rocky and multi-leveled…read more Peter came out and assured us Gibraltar could do it. And it happened! The customer service we received from Gibraltar was beyond 5 Star. Every step of the way - from the first day Peter came to our house (we were so skeptical) to every Gibraltar staff person helping to make our dream happen - was met with support and caring. If you want a pool - call Peter. We are happy. ..thrilled, Gibraltar customers!!

The people they are sending out here to connect these pools dont know their asses from their…read moreelbows. I am sick to death of calling this place to have my filter fixed. Do not buy a pool from them don't they don't know what they're doing. The guy they sent today lost his key to his truck. What does that tell you????

25 years of having a pool, these brothers did the best job anybody's ever done. I recommend them…read morehighly. I've been through at least 10 pool companies and none even come close. They opened my a left it 90 percent ready to swim in. Thank you guys!

Needed a new filter system put together and hooked up. And shut off valves put in…read more Chris came out was very professional. His price was fair and everything hooked up exactly the way i wanted it. I couldn't be more happy and highly recommend this company and this is the height of the pool season and I was able to get them to come out after calling him a few days ago so I was extremely impressed. I didn't have much success, with other companies on a timely fashion so this means a lot to me. I will use Chris again and will highly recommend North Shore Pool Boys to anyone looking for pool service .

Great service and knowledgeable ...................................... I ordered some pallets for…read moremy Pellet Stove and they were supposed to call me to get the opener for my garage so they could stack them and they ended up stacking them in front of my garage in the driveway which would've costed me a lot of work when I called and complained they sent somebody back to stack them for me. I thought that was very professional and I really appreciated the quick service and turnaround on an error that they made will gladly go back here I buy all my summer pool supplies here

Staff is incredibly knowledgeable and friendly. They have made it so I no longer want to fill my…read morepool with cement, and I and my family are enjoying the pool daily.

Received the wrong item and I was not satisfied that they would not refund and assist with…read morereceiving the correct item. Buyer beware!

The best staff and service ! Derek and his team are amazing ! Purchased a hot tub and pool from…read morethem. From start to finish they were so professional, supported us every step of the way . Their installers were also great and professional. If you are thinking about making a purchase do not go anywhere else ! The support does not stop after the purchase. They respond and are available for all my questions! Going into the store you are greeted and treated by an entire knowledgeable and friendly staff. I can't say enough wonderful things about them !

Triad recently finished a very large pool deck, coping, boulder wall and stairs for us. I can not…read moresay how happy we have been with the crew, the quality and the awesome finished product. John and his team were professional, accommodating and provided a lot of creative advice. They kept us up to date on what was going on and when to expect the next phase. Overall for a large job they were quick Will use them again for any hardscape and highly recommend them to anyone looking for a top quality job

Triad installed the pebble finish on our pool. The work was fine, but the crew showed up at 6am, in…read moreviolation of the building permit, causing a host of problems with the Town and our neighbors. When I called the company to complain, the manager (Chris) basically told me to pound sand and said he was going to tell his guys to walk off the job. There are so many companies that can do this work well, so I would think twice before using these guys.

We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

They came unable to solve our problem They did not take…read moreany equipment to check our problem Used my husband compressor and tools They gave us an estimate but we hired someone else and they fixed it about an hour Thanks to them anyway