Amazing team! Great communication, smart and knowledgeable. This team helps explain what to do, how…read moreand when! Super friendly and thorough. Highly recommend

Have had 3 services, including a repair and equipment upgrade by Wicked Pool Service. Each time was…read morean exceptionally pleasant experience. I felt that the team was very invested in providing top notch service. Will definitely continue to use and support the business.

This guy is awesome. He helped me over the phone and he is a smart and decent business man.read more

not sure where these excellent reviews come from, your tech basically hung up on my face when i was…read morecalling for a quote and then never answered my call again- i dint even get my question out before he rudely hung up on me- j

25 years of having a pool, these brothers did the best job anybody's ever done. I recommend them…read morehighly. I've been through at least 10 pool companies and none even come close. They opened my a left it 90 percent ready to swim in. Thank you guys!

I cannot recommend North Shore Pool Boys. Chris does quality…read morework when he actually shows up, but unfortunately reliability and communication are just as important as the work itself. Throughout my experience, I dealt with multiple missed appointments, repeated no-shows, last-minute excuses, and long periods where my calls, texts, and messages were completely ignored. I gave this company more than one chance because I wanted to believe things would improve. They didn't. After promising to return, I was once again left waiting with no communication whatsoever. Having to constantly chase a contractor for updates is unacceptable, especially when you're trying to get your pool ready for the season. What made the experience even more frustrating is that several other pool companies I contacted were already familiar with North Shore Pool Boys and mentioned hearing similar complaints about missed appointments and poor communication. That only confirmed I wasn't dealing with an isolated incident. If you're looking for someone dependable who values your time, I'd recommend looking elsewhere. A contractor who can't consistently keep appointments or communicate with customers isn't someone I'd trust again. It's disappointing because the quality of the work is good--but reliability, professionalism, and customer service are ultimately what matter most, and that's where this company completely fell short.

I cannot say enough good things about my experience with Vortex Pools. From the very first…read moreconsultation to the final touches on my gunite pool, everything was handled with the upmost, professionalism, care and attention to detail. Felipe, was absolutely phenomenal. Patience beyond words, he took time to walk me through every step of the progress, answered every question. he also answered the phone every single time I called! felipe's communication was clear and timely. He always made me feel like my project was a priority. Beyond his technical skill, Felipe, is just an all-around great guy. Friendly, respectful and generally committed to making sure I was happy with every detail. It is very rare to find someone who combines craftsmanship with such a high level of customer care. I am extremely thrilled how my pool turned out and would recommend Vortex Pools LLC without hesitation to anyone looking to build a pool. Thank you for making my backyard. Dreams come true.!!

We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

Started off good and just went slowly downhill .... Nice guy, but unfortunately did not know how to…read morehandle the situation.

I hired Sanford Pool to open my inground swimming pool. Their pricing is the most reasonable I have…read moreseen and they were very professional.

From the owner: Our business specializes in removing the unwanted stress of owning a pool. Maintenance services…read moreensure your pool will be crystal clear and safe to swim in all season long. The best part, you don't have to lift a finger!

Great service and knowledgeable ...................................... I ordered some pallets for…read moremy Pellet Stove and they were supposed to call me to get the opener for my garage so they could stack them and they ended up stacking them in front of my garage in the driveway which would've costed me a lot of work when I called and complained they sent somebody back to stack them for me. I thought that was very professional and I really appreciated the quick service and turnaround on an error that they made will gladly go back here I buy all my summer pool supplies here

Staff is incredibly knowledgeable and friendly. They have made it so I no longer want to fill my…read morepool with cement, and I and my family are enjoying the pool daily.

Great people but terrible products. Got this pool installed (perfectly) 9 months ago. Save your…read moremoney and don't get the Trevi 211 with "reinforced walls" and don't get the upgraded liner. Did not come with a skimmer plate and was told it didn't need one. Water was drained below the lip. Not worth the money. If it's damaged it is not covered by the supplier/maker. Also told warranty does not cover defective material damage because they label all of it as "natural causes". Why have a warranty then. Had a tin pool that lasted over 20 years and it was your basic bottom of the line wall and liner. Should've stuck with that!

Needed to replace motor/pump for pool quickly. Left message 5 days ago ... no return call!read more

Doesn't return texts or email. Not a good sign for a business owner. Perhaps he has enough…read morebusiness he doesn't need mine.

Couldn't say enough great things about Joe and his service. Purchased a home with a hot tub and…read moredidn't have any experience with them. When I had a leak Joe was fast to get back to me and setup a time to come by. He was extremely knowledgeable and found the issue fast. Not only did he fix the problem, he spent the time to explain what had occurred and how to properly care for and service my tub in the future. A+++. Very reasonable pricing. Only person I will use in the future.

Great service as always! Timothy is the man... Went there for a couple hoses, only had one on the…read moreshelf. Timothy ran upstairs 14 seconds flat and got me another one. Cheers to a great summer!

asap opened, closed and maintained my pool and i can't say enough good things about their customer…read moreservice. monique and james are top notch. i look forward to next summer. jeannine dominique