estimate with a reasonable price point for the work. Marc was the primary mason on my job and he…read moredid exceptional work - He has years of masonry experience, takes pride in his work and was very tidy and thorough. There were surprises along the way (e.g., missing chunks of foundation as a result of previous retrofits) and things beyond the actual foundation (unpatched holes in the bottom exterior walls). Action Restoration went above and beyond to resolve my issues and it is amazing how warm the upstairs floor is now! I cannot say enough about how rare and pleasant it is working with a company that follows through on commitments, answers when you call, 30+ years of expertise, respectful of clients, and, most importantly, human beings that are there to help you, not to take advantage. I give Action Restoration a solid 5-star rating across the board: Communication: 5 stars; Professionalism: 5 stars; Quality of the work: 5 stars; Cleanliness: 5 stars; Overall Experience: 5 stars.

I'm from outside the Ottawa area & needed guidance on a particular type of concrete repair for an…read moreOttawa client, dealing with surface imperfections on a retail floor. Action was generous with their time & offered a couple suggestions on how to deal with the problems. While not in their normal scope they referred me to a company who could look at it for me. Should another project come up in the Ottawa area Action will certainly be the first call.

These guys should be ashamed of what they did to my grandma. They promised one price, then showed…read moreup and demanded more money. The pump wasn't put in properly and they had to return. Left my grandma's house a mess. Awful company, no help, rude, and way overpriced. They lie to you about prices and double it when you're not looking.

After giving them $50k to repair dry rot in my crawl space, I can't even get a call or email back…read moreto discuss deficiencies with the work. Water is collecting instead of draining to the sump pump they installed. The floor along the front wall is bouncy. It moves more now than before the work was done. There are also mice coming in through the gaps where the beams have sunk. They just filled the gaps with a bit of spray foam.