The teachers are great, but the new manager is awful. Her tone is rude and harsh. I asked the kind…read morelady at the front desk a question and the manager interrupted with a truly terrible tone. Another customer (who witnessed the interaction) literally came up to me afterwards and said "it's not just you..." and commiserated with me. Sure enough, the mom sitting next to me chimed in and said "I agree." Of the 3 parents sitting in the watching room, 100% of us think the manager is problematic. I want my daughter to continue attending these lessons because I think they're important and because her teachers are wonderful, but there is serious room for improvement in management - it can be very off putting and is a business concern.

DO NOT GO HERE!!! Save your money and go to a different place. I just found out they say you have…read moreto cancel a month in advance if you don't want to be billed for another month of their swim classes. I signed up for the remainder of the month which was only 2 classes when we joined, I did not put a card on file thank goodness. How could I cancel a month in advance if I just started and I'm not happy with what they're providing? So if you just wanted to try it out you'd have to do a full month and then pay for another month to cancel for the following month. DO NOT SIGN UP HERE UNLESS YOU'RE FINE WITH PAYING 2 MONTHS BEFORE BEING ABLE TO LEAVE THEIR CLASSES WITHOUT BEING BILLED. They also told me they would send it to COLLECTIONS so BEWARE. Also, they make you sit outside the pool are and told me I'm "distracting other children" when not a single other child cared about me except my own. As well as making you pay monthly rather than per class, if your child completes a skill set or you feel your child can swim well enough based on your own observations & you don't plan to go back, they make you pay for the full month. That part just doesn't make sense to me. I definitely won't be coming back or paying for another month once our next class is completed. I also believe they teach things real slow intentionally to keep people coming back and doing barely anything in their 30 minute classes. 4 classes a month. This was definitely a bad experience, I've had better at other places and been able to pay per class.

Friendly staff. Easy checkin. Plenty of parking. Lots of seats and places to park. Variety of…read morepools and play areas. CLEAN pools and areas. Love the pond.

Good Points been a…read moremember 4 years now -- 1. Gorgeous setting 2. I always wonder if there is a limit on how many people can join 3. Members are cordial and nice. More affluent type no low life's if you know what I mean 4. Upkeep seems pretty decent Bad Points 1. Main pool needs more umbrellas 2. Lounge chairs desperately need replacing you sink to the ground Not good 3. Snack bar needs a re do especially the bar area you wait in long lines because nobody could think of having a beer line and another one for mixed drinks. 4. Snack bar workers young not too organized sandwiches could be way better 5. There are days that Tom allows ( during the week) businesses to have meetings behind the pool with crowds that enter the pool after the event. Some are loud with loud speakers blaring. I'm not paying what I pay for that. And he doesn't tell you ahead of time of the website. 6. Pool hours are poor 11-8 really ? All others on the area are 9-9 . Why does he do this ? You know why he's cheap no other reason. 11 is too late and 8 is too early 9. Ever wonder why adult night is so poorly attended ? It's because it's crap lol Again he's cheap. What a venue he has but his business sense doesn't exist ask any of the members who have been there a long time. Same answer even with suggestions 10.

Pros - my daughter started lessons at 9 months old and really likes it! The water isn't super warm,…read morebut the room is so it feels good getting in. One parent goes in with her and does all of the activities holding her. She just moved up to the next level, meaning the instructors will start to do more with her while we observe nearby. It's made her more comfortable and used to water. Some cons - the instructors rotate so she hasn't bonded with anyone. We also don't know anyone's names - there are 0 introductions to the instructors or other parents/kids. Also, the administrative side of things isn't the most organized. Her class was cancelled on Saturday, but then we got an email 40 min later saying it was back on and there was no one to answer the phone. The times offered aren't the most convenient either, especially for a little one with an early bedtime and naps. Wish they would offer classes on Sundays!!

From day one Kat (Swim Director) was amazing. When I 1st contacted her everything was still closed…read moredue to the COVID-19 pandemic, but she was very transparent with all the information. I explained to her what I wanted to achieve by joining British Swim School of LA Fitness Towson. Once the pool was officially opening back up, Kat contacted me and I got signed up for lessons. The 1st day up until the last was an amazing and very humbling experience and to say all Kat's swim instructors extremely awesome is an understatement. There much more than awesome. They work with you in whatever it is you need help with. That can be free style, back float, front float, etc....you name it. There very patient and value your time you have for class. They take there time to demonstrate any style or technique you need before any expectations of any student. My classes were normally on Monday and Wednesday's but another thing I love about this place is they work with your schedule. There were some days I couldn't make my normal schedule, but Kay would let me make it up on a Saturday. If your starting from never have been in the water to some experience, this is the place for you for sure. In my 3 months I have spent at the pool classes, I have learned so much from day one. I can successfully leave with the convivence I was looking for. This place is affordable in my opinion and worth every dollar spent. I would definitely recommend British Swim School in Towson to anyone. Thank you ladies for everything. LJ

Great pllace to cool off with family and Friends. Picknic areas, grills, good fun. Nice family…read moreinviroment..

Large swimming pool with 3 diving boards (highest one is about 8 feet) and plenty of slides. The 3…read morebasketball courts were all well kept and there is plenty of space for other activities like frisbee and spike ball. Definitely bring your own chair. Very clean environment and good food, would absolutely come here again!

The lifeguards are super cool and nice. They really bring the whole place together with their…read moreconstant generosity and care for the members and the grounds. I can't imagine Forest Hill without the warm embrace of the strong staff.

From the owner: Forest Hill offers three pools, basketball court, playground, sand volleyball court, grassy area…read morewith lacrosse goal, and 10 tennis courts set on 20 acres.

Great family pool. Everyone is very nice. They have multiple events for the whole family to take…read morepart in. If your looking for a pool this is definitely where you should look.

Precision Door has great products and great technicians. Always a pleasure dealing with them.read more

My son loves his swim lessons through the British Swim School and gets more courageous and…read morecomfortable with each lesson. The instructors are kind and patient and all the children seem to be having a great time whatever the level of proficiency.

The Downingtown Swim Academy is an awesome swim lesson program. They have a family friendly pool…read more/pool deck, with pool water always at a warm and comfortable temperature. The customer service of DSA is always plesent and accommodating. Their facility provides two locker room/ changing areas as well as a handicap accessible bathroom.

The "locker room" is very small,carpeted(gross)...not impressed with the mommy and me program…read moreinstructor. Late,not friendly....not worth the cost.

The children's swim classes here are wonderful! Both of my boys (3 & 5) loved the class and their…read moreswim instructor. The class size was very small, so all of the children got individual attention and instruction during the half hour session. I love that I got to watch their progress each week from the balcony! The pool is heated, so no chattering teeth like we had experienced at a nearby YMCA's swim class. At the end of the class, the teacher was able to tell us if they're ready to advance to the next level or should repeat the one they're in for more practice. We will definitely be signing up for classes again!

From the owner: YWCA York is a NAEYC Accredited, Keystone 4 Star Center that provides early education and nurturing…read morechildcare while encouraging each child's individual emotional, social, intellectual creative, and cultural needs.