This wonderful pet supply business is tucked away next to Kroger on Hamilton Mill Road off Ridge…read moreRoad. This also my only go to pet supply store. They have ample great quality pet supplies to fit all of your needs. They even offer dog grooming and self serve dog washing. My dog Samantha and I always love coming here and shopping here: I can get her nails trimmed and then bathe her myself (which I always do). After that I always buy and stock up on her favorite Open Farm dog treats (dehydrated beef treats & cod skins) from this awesome place. I also love how they have an awesome and convenient app that I can always shop from (in case I don't feel like heading to the store). They also always have the beast deals and sales on all their products to help you save. I also only prefer shopping here rather than at PetSmart or Petco. I find the deals and sales here to be a better fit for myself. The staff and the owner at this location are always so helpful, kind, friendly, and courteous. Whenever I have trouble getting something off a shelf that is too high for me to get on my own, they always get it down for me as I'm not tall. This place is always so clean and well organized. It is also extremely spacious. I also love how they have beautiful cats and kittens (occasionally) that are available for adoption from the local Buford cat rescue Cat Rangers. The service here is always stellar and top notch. My dog Samantha and I love to say "hi" to all the beautiful cats and kittens they get from Cat Rangers that are available for adoption.

I was very pleased with how the groomers groomed my dog Jessica. Maria and her husband are truly…read moreAmazing. I tried using a coupon as \ when making the appointment but it was not as easy to apply because when making the appointment there is no place to enter the code. I want to get my other dog groomed because of how great Maria is. Lets see if the owner/staff member allows me to apply the 25% off promotion as they advertise on the website. The store is very clean and lots of products to choose for you furry family member

all the dogs were eating their own poop. this place isnt well behaved and a horrible environment…read morefor the dogs. the workers also suck and refusing to come out the back and ignoring us. we stood in there for 1 hour trying to ask a worker and they kept ignoring us or staying to themselves. we finally got to ask a worker, they told us to wait. we waited for 30 mins then left.

My friend and I came here to play with a few puppies but one of them appeared lethargic and sick…read more And they had no place to poop so there was piss and feces all of their cages. I'm glad I saved $3000 that day

The owner has been very helpful. I had some questions and she answered them. Very nice lady. She…read morealso has an employee. I don't know if s still there but he he's a good kid. Loves snakes

I went to buy my first snake and the staff was helpful. On the way home it started having a seizure…read moreso I took it back to the store. The owner showed up, insulted me by blaming me "I raised this from a baby and nothing was wrong with it until you took it" said she would never sell me another snake and gave me a refund. I am now traumatized for free

I used copper sulfate for the entire tank since the fish from Petco had ich on them. My catfish I…read morepurchased started sprouting leeches, and I had never seen those things before. When the leeches dropped off after around a week, leaving huge holes, my poor catfish died. I did not notice them before using the copper sulfate. Just caution in buying fish from Petco. What I am seeing is not Petco, rather the suppliers are mass producing fish, like the guppies, that are no longer strong specimens. We had so many guppies growing up, and these are SO Different, they now always seem to be weak from any Pet Store! Had 4 of the weakling guppies die, while I have 6 Neons that are fine.

I will never take my pets to Petco again or even shop there. I had an appointment that was…read morecancelled but not by me. It was holiday time so I asked to reschedule immediately and was told there were no appointments, I went to the car and was able to schedule an appointment (go figure). I brought my dog back and Kenzie did a horrible cut, my 2 yr old granddaughter could have done a better job. I took him back up there and got a refund. I tried to schedule a bath a month later asking that Kenzie not work on him and was told that because I was not satisfied that previous time, they no longer would allow me to get any services. They have substandard groomers and they tell ME to go elsewhere.......I definately will. Mall of GA location, manager's name is Brandon or Patrick.

I made an appointment for a rabies shot for my geriatric dog. We showed up on time and waited about…read more20 minutes for someone to come out. I get it, it's Saturday and they're a little busy. The tech came out and greeted us and asked what time I could return to pick him up. Pick him up? I thought this was a shot. She explained that there were a couple of sick animals ahead of us. She told me to come back in "a couple hours or we will give you a call." The more I think about it, the more it really just doesn't make sense from an efficiency standpoint, not to mention my poor pup being put through additional unnecessary stress for what should take 5-10 minutes. Let's hope all those other sick animals don't get him sick while he's waiting back there with his 14-year-old self. Find somewhere else to go. These guys really just don't have it together.

Do not bring your dog here to get groomed…read more When I first walked in, 2 out of 3 employees didn't even greet me or say hello. All at the counter. Their demeanor immediately felt negative. I know that had nothing to do with me personally because it was my first time there, but it still wasn't a great first impression. If you aren't happy get another job.Yuck! My Yorkie who gets a salon treatment every two weeks. I normally take him to a Brazilian groomer. They're more expensive, but I've never had an issue. He always comes out smelling so, so, so good, and they brush his teeth and do everything for $69. I was trying to save a little money and figured PetSmart would be convenient since it's closer. I paid $59 for the upgraded service. Unfortunately, my dog came out with wet ears and still smelling bad. When I asked about his ears, the groomer gave me an explanation for why they were still wet, but it didn't make me feel any better about the situation. And there's one other thing that really bothered me. When I brought him into the salon, he was trying to run back out the door. He has never done that at the Brazilian groomer not even at the vet, where he gets shots. I'm not saying I know exactly what happened, but I do believe dogs pick up on energy and vibes. My dog clearly did not want to be there, and that alone was enough for me to pay attention. For me, the extra $10 wasn't worth it. Sorry didn't snap a picture with his ugly wet ears.

I have a Cavapoo. The owner is great very professional and personable. Extremely clean and always…read moresmells amazing when I walk in.

This has become our go to for our dogs grooming and nail trimming. The owners are very…read moreaccommodating and very friendly. We know our dogs are in good hands and their haircuts always turned out very nice!

The supermarket was very dirty. Hair was everywhere on top of the tables on top of the the blow…read moredryer . When I turned it on hair was flying everywhere , all in my face up my nose attached to my eyelashes .someone cut their dogs hair in the sink left the hair there I had to get a manager to come and clean the blower dryer. Did not have have speeds so it freaked my dog out. The worst experience ever I will never return back to this location.

Went to the Pet Supermarket solely for their self dog wash ($10)…read more Here are my thoughts: PROS: - The wash area is pretty clean and the tiles look nice - There's a small gate to walk through and lock behind to prevent your pups from escaping. - Only $10for all sizes (very affordable compared to other places that may charge anywhere between $15-25 for larger dogs) - Nicely sized, can fit two large dogs CONS: - Only given 1 bottle of shampoo, 1 bottle of conditioner, and a small and large towel. - The soaps were VERY watered down The service was fine, but I'd recommend bringing your pups elsewhere for DIY baths.

They are so great there! My beagle Rosie loves it there because everyone is so sweet to her. They…read morecan always fit Rosie in for grooming and nail cut. They are so thorough and fast and they genuinely care about my Rosie. I appreciate all the staff and I'm so thankful they're so close to us. The BEST!

We love this place. Make you feel like "family." They have the widest variety of food, snacks and…read moretreats in the area. In addition, they will special order food for you. Their grooming services are first rate without breaking your budget. I drive past other pet stores to get here! It's a special place.

Nice staff and healthy, cheap, clean love feeders…read more Hate feeding love but we've got a juvenile viper that decided F/T wasn't acceptable anymore, but these "fresh" feeders are apparently delicious. Bit of a drive but so great knowing when we've got to feed live, there's a solid place to get them!

From the owner: Find your next curious pet, from frogs and tarantulas to snakes and bearded dragons, and everything…read morein between! We have you covered with healthy captive bred pets that are sure to be your next best friend.

This review is NOT for the store, staff, or product selection, but instead for the Vetco Clinic:…read more I made an appointment for my dog to receive her vaccines on Sunday, May 24th at 12:55 PM at the Hamilton Mill (Dacula, GA) location. The appointment was made maybe a week or two in advance with them sending text reminders/notifications of the appointment periodically. The day of my dog's appointment, I walk inside only for ANDREA (vet tech) to tell me that they were closed for the day... done giving vaccines! I was told that they close at 1 PM and had to move on to another location. There was a guy standing beside her who just stood there like a bump on a log and said nothing (found out later he was the actual veterinarian). I was beyond pissed because WHY would they allow me to make an appointment for 12:55 if they closed at 1?!? I called and spoke with a store staff member (Mary) who was very nice and perplexed as to why they did not accommodate me. She saw me walk inside and be denied service and questioned them about it. Save your time and money and get your animals vaccinated elsewhere as the Vetco staff are very unprofessional.

There's no way on God's green earth that Petco management would simply just allow Petco to close at…read more7 PM. That makes absolutely no flipping sense. It's better enough that they don't even have a good selection of things but to close at seven. It's ridiculous. No other store around them in Hamilton Mill closes at that time.