Went in with 1/2 of a threaded 2" union for a pool pump. Counter guy asked what brand it was- valid…read morequestion. Told him i did not know but asked if they had any like it. He said yes, but couldnt tell me what one would fit it. I agreed then asked if he could bring a couple out and let me (since he was obviously very busy being as there were three staff there and me being the only customer). He said there was no way of telling; and didnt want me to even try to test fit onto their parts. No, mine wasnt dirty or anything he just didnt want to be bothered to check. Took it home, went on the ChatAI program and it identified the correct part from a photo and ordered it to come in tomorrow for six bucks. While i prefer to shop locally and would have gladly given them 20 bucks for.the part, never going back.even to buy chlorine. Customer.service at THIS branch sucks. (No issues with other branches)

I'll let the pictures speak for themselves. Wish I would've inspected the state of my pool sooner…read more In the beginning I had to continuously call just to ensure they actually came out; they frequently didn't show or came late from constant staff changeover. They were checking boxes on this receipt but didn't complete it and were at my house for less than 5 minutes at a time and didn't communicate at all or provide customer service so things fell into disrepair. THIS is what my pool looked like IMMEDIATELY AFTER his scheduled service; he accepted this quality of work week over week. Would you pay for this service? We don't anymore. And it took a few sessions with a decent pool professional to re-regulate our pool. There is NO WAY my pool could look like this or test normal after adding the chemicals they say they did.

Many thanks to these folks for their work in restoring our pool deck. They completely redid the…read moredeck and transformed an ugly, peeling deck into a new, gleaming surface. Thanks to Roger for arranging this transformation and to Peter and Garrett for their amazing work.

We are writing to thank you for the professional work your team at Intercostal Pools and Spas did…read morewith our inground spa. The results were better than expected!. We are pleased at the quality of your work and service provided by your staff. Everyone was courteous and accommodating especially George who went above and beyond to correct the many issues that arose. From the inital consultation of the project through the completion of the project, your team provided the highest level of customer service. Thank you again ! We love our Spa.

Armando was exceptional. Really the entire team at Red Rhino couldn't have been more patient and…read moredid an excellent job repairing our leak. A Full and Total Endorsement

I used Red Rhino located in Brevard County. They came out for a fee that was applied to the cost if…read moreI hired them. They did find the leaks, repaired them and sealed the concrete deck back up. I am very pleased with that part of the job. HOWEVER, in patching the work area holes, the bag said the mortar was tan. My deck is concrete grey. I pointed that out to the worker. He looked me in the eye and said that when it dried it will perfectly match. I have painted a house before that the paint color did not look right while applying it, but turned the right color after it dried so, I accepted his assurance. However, It remains TAN, When I called them back to share that the color is still tan, the worker told me to redo it would mean that it would not be as level or look as good as it is now so, to not have a trip hazard on the pool deck, I left it as is, a TAN patch.

I would definitely highly recommend Preferred Pools for their pool cleaning & pool services to…read moreothers .They will work with your Schedule and are very consistent with their weekly cleaning and servicing of your Pool needs.For us ,Being consistent,Priced competitively and Pet Friendly is a big big positive.A++service for sure!

Preferred pools and Alan are great. They helped us get our pool back to normal as we were plagued…read morewith leaks and green no matter what we did. If he cant fix it he has suggestions alternatives and references and stays on top of it. Prices are reasonable and I highly recommend.

Called Mike and he responded right away. I was out of town and just had my pool refinished and the…read moreguy I thought was going to take care of it wasn't showing up. Mike gave me a fair price and came the very first day he also recommended a 3 week maintenance plan and chemicals to make sure the pool resurface will last. He really saved me and put my concerns at ease. I would highly recommend him.

From the owner: Hello I am Mike the owner of Waters Edge Pool Care & Repair. We treat every pool as it is our own…read more Call today for any pool care needs!

They don't listen to what you want, they do what they want and when you call them out on it,…read moreespecially Jordan, he just says he is the pool specialist and knows what is best. You end up with a pool 1/2 of what you ask for paying more. When you ask them to change it, to what you requested, the $$ starts getting thrown at you. We have had leaks since day 1, and they keep pushing us off. Our equipment hasn't worked right, still no help. Our hot tub goes crazy, works when it's off, but not when it's on. I could go on, but it's just a mess. It's an $80k mess. Sarah is the best cover up person I have ever encountered. She should have worked for the President. Wonder how good she will do when the attorneys step up! Tired of this mess!!! DONT USE THEM!!

I cannot say enough about Martin Pools! If you're thinking about it - do it and go with Martin! We…read moreare so glad we chose them. We did LOTS of research and so happy we made the RIGHT choice! Mike was our Superintendent and he was amazing! Ask for him specifically if you can!!! He answered all of our questions without hesitation and made us feel comfortable asking questions, answering with professionalism and understanding. There was one day he didn't answer a text. Come to find out he was in the hospital with his appendix. And even still he answered the next day. Poor guy, but he's so responsive and dedicated. He's a real professional and knowledgeable about his craft. He helped us get creative on things that we threw at him along the way and totally worked with us. Martin has this down to a science. It was so smooth we honestly were anticipating issues along the way. That was not the case. They did a couple of pools in our new development and everyone is pleased! We started Oct 18th and filled our pool with water on March 16th, a month ahead of schedule. We were lucky with mild weather during the fall/winter season but there were a couple of days when rain put them behind but we hardly noticed. We're pretty patient people so we just let them do their thing and didn't worry too much about it. Plus you get updates along the way to keep you informed. One thing that did go wrong was the screen wire popped off but when I called to notify Mike he was already aware of it and was on it before I even said anything. And I honestly can't think of any other issues! The ladies at the office were awesome and called about weekly with updates. And Jordan was the master behind designing our pool, he was the coolest! And efficient. He also worked with us and our crazy imaginations and helped bring them to life while still keeping things realistic and being upfront with us. The process was easy peasey. He was patient with us because we changed our minds on a couple of things a few times and he helped us through that. I was super surprised that I only had to put $1K down. That gave me faith in their financial health of their company compared to others I was worried about. I paid them in portions so it lowered the blow of the total cost, lol. Lastly they work with Melissa, the Mosaic Lady who helped us with a beautiful mermaid and turtle mirage tile installation which we are so happy with. They even came back out to fix a minor tile preference for me without hesitation. Highly recommend her too if you want to get your free tile or to just look at her options. You must take her tour, she's really too cool! Excuse the dirt in the background, that gets removed during the final grade. Plus I'll update pics when I finish landscaping and filing pool plant beds.