I have not had actually plumbing services but have met one of the plumbers who was incredibly rude…read moreand disrespectful so I will never use them

I live in Toronto and i have been calling these plumbers for over 8 years now. Very professional…read moreand they really know their stuff. I would recommend this company to all of my friends. Thanks for the honest work guys.

We found Newcastle Plumbing on the internet when we urgently needed a burst pipe fixed. Nick…read moreanswered our call promptly and next day came to our home at the appointed time accompanied by his young assistant. They quickly and efficiently fixed the burst pipe in the garage, replaced the shut-off valve in the basement and installed a new faucet in the kitchen. The cost was reasonable and the work was expertly done in record time. We would highly recommend Newcastle Plumbers and Nick in particular for all your plumbing needs. Jack and Gladys Bell

The inside pipes for our sump pump were spewing water. We called Newcastle and they gave us over…read morethe phone advice to follow until they arrived. When they arrived, they fixed it promptly and effectively. Additionally they corrected some underlying problems so it wouldn't happen in the future. Totally satisfied.

A few years ago I had an ambitious bathroom renovation project that involved moving a sink, which…read morerequired me to move the copper pipes and drain. After calling about a dozen plumbers, I chose Metro Plumbing, and it was the right choice! The work was done very professionally and efficiently, and the price was not only very reasonable, but the technician Vadym also gave me some tips on how to save a lot of money during the renovation. I have used Metro Plumbing a couple more times since then, and have never been disappointed. When I had problems with my toilet tank last week, Metro Plumbing came to the rescue again. Their phone number is always posted on my refrigerator, and I recommend them to all my friends and neighbors.

Recently I was visiting my friend in Etobicoke. By some…read moresilly reason my wife broke a toilet. I have googled Metro Plumbing contacts and called them. They were quick to respond and urgently scheduled an appointment. Their technician, was very professional. He quickly identified the issue--a faulty flush valve--and explained the repair process clearly. Within an hour, my toilet was functioning perfectly again. The service was efficient, tidy, and reasonably priced. I'm very satisfied and will definitely use Metro Plumbing for any future plumbing needs.

Excellent Service by Anthony & Todd. Cleared clogged…read morebathroom sink drain and flushed outside main sewer drain. Explained the process start to finish. Trust Mr. Rooter, prompt, efficient, reliable service!! The only service I would use. Catherine, New Toronto

We booked to have a pipe looked at under our sink as we had previously used Mr Rooter before…read more We received a call that the technician was on their way, and Paul P arrived shortly thereafter. We also received an email with a picture of the technician we were to expect. He quickly diagnosed the issue (a basket) within minutes and quoted us a total with labour included. He had us confirm the cost and advised it'll include a one year warranty. For any service calls after 6pm, or weekends, they advise you that it's a $69 charge, however this will be waived if you go ahead with the work. You can call into their main line, they take your info, and then they have someone from dispatch call you back. A pretty simple process overall.

Absolute the best service you can't go wrong.Mike does not leave until the job is done right. Ask…read morefor Mike if you want the job done right .

Absolute horrendous service. Called for plumbing service and does not show up or give a heads…read moreup/call as to why. Then promises to show up next day, when no further updates were provided next day, I called asking for a status and the man answering the phone rudely alleged that I called to cancel (which did not happen) and then when I tried to ask what actually happened, the man rudely hung up on me. Clearly, service are NOT professional here. Skip this place if you are at all in need of a plumbing fix/any fix. I rarely leaves reviews on bad service but this place left me no choice.

This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng…read more Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn't level/shim the tub, didn't level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers "emergency 24-hour service", he couldn't be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.

Best service Saved my life! I'm a superintendent in Toronto!…read more We had a ancient toilet shutoff fail in a unit on the ninth floor, water leak started with a trickle and quickly turned to a fountain..... We have no central water shutoffs for every unit so the only way to stop the leak was to turn the water off in the entire building.... Dr. Pipe had a technician come within the hour and fixed the issue, restored water supply to the entire building! Fast! Reliable! Professional! Clean!

If you EVER need to use a plumbing company, BAT HURST PLUMBING, or any subsidiary of Bathurst…read morePlumbing , PLEASE THINK AGAIN. The owner of the company is a "guy" named Mark Applebum. This guy is nothing more than the "thief". In short, we used Bathurst Plumbing to do some drainage/sewage repair work at our apartment building back in 2004. The work performed was later found out to be " bush league". The company attempted to charge us for gravel, used to refill to trench they had dug. We later found out that no gravel had been used and the sewage pipe were supported on 2"x^'6". There was NO weeping tile placed around the apartment perimeter and the "new piping " was cracked. Additionally, the back hoe operator broke the water main and Bathurst Plumbing charges us for their poor excavation prat ices. I don't want to get into the "industial accident' that occurred and they tried to cover up. Remember you could be liable if you allow this company to work on your premises and an accident occurs. Once Bathurst Plumbing completed the work, which we later found out was doom for failure, they attempted to the work on the city, who had NOTHING to do with the work. All I all, I took Bathurst Plumbing to small claims court, ( that 's another JOKE) twice, and won, however Mark Applebaum used his " fake " illness to try and sway the courts. Basically, he delayed the process so long that is gave him time to change the name of the company. This guy is a sleazy businessman the kind of person that make your skin crawl. I could go on and on about this company and the the owner ( Mark Applebaum) but take my advice, look elsewhere if you need ANY plumbing work. Trust me, you may not know it now, but BATHURST PLUMBING should be avoided at ALL cost. If any one else has dealt with these creeps, help spread the word. I'll do everything legally possible to put this company and MARK APPLEBAUM out of business. This is my $20,000 advise to you. Ciao

Our toilet was leaking and other plumbers were not going to arrive fast enough. The refined crew…read moresent out someone right away and we were very happy with their extremely high level of customer service. I was so happy with their turnaround and could not recommend them more highly!

$1280 to change a faucet…read more On Thursday I found mold under my kitchen sink. I recaulked, tore out the moldy areas, and bought a new faucet just to be safe. My wife and I both work and are busy with 2 kids under 4, so even doing this much on my own was a bit stressful and our sink is in high-demand. However, I've changed faucets before, and I knew I could do it myself. Then I learned that the water shutoff was broken. At this point, I decided to call a professional. I called a few highly rated plumbers in my area and got quotes. The competition quoted $220-450. The Refined Plumber would not give a quote or even a ballpark estimate in advance, but I assumed it would be in the same range. Even if it was 10-15% higher, no big deal. The refined plumber was the only one available to come 8-12 am the following morning. Great. I went to sleep happy that my sink would be fixed in a few hours and a few hundred dollars. My in-laws rearranged their mornings to help out with childcare when the plumber arrived. What follows are criticisms I never would have written if (a) the price was in the realm of the others, (b) there had been better management of my price expectations and communication about they the team was capable of completing, or (c) the team had actually delivered an exceptional "refined" experience. I want to be clear that the young men who visited my house had the standard professionalism you'd expect from certified plumbers. It is the price and perhaps company strategy that compels me to dissuade others from making the same mistake I did. I wish Yanky and Nate the best. It's not their fault the company uses the pricing strategies they use. Had the price been in line with the product, I'd give 4-5 stars. Between 8-12 I politely declined service for the competition as they followed up on my inquiries. I knew that help was on the way. My mistake. Yanky and Nate arrived at 1 PM for our 8-12 window. Apparently there was a plumbing emergency. No big deal. Not convenient for my family and in-laws who arranged their day to be available in the morning, but I get it. After quickly assessing the problem, Yanky spent a while telling me about the various packages and memberships available. A salesperson or a plumber? We already know what needs to be fixed. Then the bombshell: $1280 to change a faucet AND they can't change the water shut off valve. This was the whole reason I called a plumber. I told the receptionist when I ordered their service. How can this cost 3-5X what the competition quoted!? Yanky assured me that nobody else offers the quality that he can offer. He also said the water valve issue maybe I could do myself. Now I am in an awkward position. Do I send them away and coordinate time off work and babysitting another day? Do I tell my in-laws sorry they cancelled their plans to help out with the kids today? I decided to go for it. At least they will do a professional job and their online reviews were good. Maybe they really are worth $1280? I just need an operational, watertight kitchen sink, and it would be great if it was done before the next round of toddler feeding. "We will be gone within an hour," said Yanky. Of the 3 hours they were here, far too much time was spent explaining various packages, memberships, and referral programs. Perhaps if they didn't waste this time, they could stay on time for their appointments. Again, I want to emphasize that very little of my disappointment is actually Yanky or Nate's fault. In a company like this they do not choose the price and they surely are told to present things a certain way. However, due to the outrageous price I feel compelled to disavow them of the illusion that this I some kind of superior or luxury product. I'd recommend Yanky wear eye protection and a respiratory mask when he is working near mold, especially in front of Nate who is only two weeks into his apprenticeship, but if Yanky wants mold in his eyes and face that's up to him.