I called for a same day appointment. My first mistake. They did not tell me that I would be the second ever client of a newly licensed stylist. I tried to make it work out, but had I know previously she was a greenhorn, I would have declined. I have very thick, voluminous hair. I need an experienced stylist. I ended up with my hair off by 2 inches from the left to right and just not textured correctly. I called back after 3 days to get it fixed, but the owner went out of town on vacation, so I had to wait 2 weeks for her return. I was patient and played a lot of phone tag during that time and eventually just came in to have someone put their eyes on my hair. That stylist that looked me over agreed it was really off and tried to quickly even me out while I waited for the owner to return. When the owner returned, I was able to go in for her to "fix" it, but it was still a problem afterwards. I called back on a Friday to address the unevenness and to convey my stress in this situation. I was asked to call back on Monday to let them know if I wanted another stylist to fix it. I called back on Thursday and they decided they didn't want to help me anymore. My 12hr/day job is very stressful and I couldn't call on Monday. Tonya told me that because I didn't call on Monday; they wouldn't be helping me anymore. I didn't sign a contract to call on Monday. I didn't know customer service had an expiration date. Tonya stated that never in 15 years have they ever had a complaint, acting like I was out of line. She gave me the option of a refund or to be done with it all. But she acted like I was in the wrong. So I went to another salon to have my hair fixed and these are the before pictures of my 4th hair cut in 2 months. My hair does not grow in weird spurts in that short of a time. They most certainly messed it up. I went back to the original salon with these pictures and they were unwilling to even look at or understand that they actually did mess up. They threatened to call the cops on me for simply asking for an email address to contact the owner on. I was calm and discrete. Tonya came over looking for a fight and another stylist came over and threaten to call the police on me. This is highly unprofessional and ridiculous. They don't keep client records to know what specifications a client needs. They want to blame the client for a bad hair cut. They want to threaten legal action when you have a legitimate complaint about their services. If you have really thick hair, don't go here. They will not take the time to make your cut right. I have dealt with stylist getting overwhelmed with my hair my whole life: if you can't take the time to do it right; do even dare start. I have lost so much length due to this experience. This is the very reason I avoid getting my hair done. You have done a disservice to me and the entire profession. read more

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My teen son hadn't had a professional cut since COVID. Had a specific style in mind with pictures. Madeline L did a fantastic job answering questions. Taking time. Checking and rechecking his wants. He came out looking fantastic, even better than expected! We couldn't be more thrilled! read more

I had Brittany P. Do my hair and it was my first visit to the salon and with her! I am 100% Satisfied with her work and the experience there! Blonde is hard to get perfect and Brittany did just that. I get so many compliments on my hair and I absolutely love it read more

Arabella Capelli Salon - Before & After - Nail Salons Near Me - Clio, Michigan

I always go to Sarah there and if i wanna be surprised bc i can never decide i can trust her to not make me look insane lol. or if i want to know if something will look good on me she'll tell me straight up. i love it personally read more

From the minute you walk in you'll feel like family and pampered. The techs and stylists are gifted. They listen to your ideas for the look you'd like. Leslee is my nail tech. Knows her craft and treats me like I'm her best friend, chatting and laughing away. Britney styles my hair. She knows how to cut vintage styles and is quite skilled in color techniques. Going to try a massage with Robyn soon. Stoked! They have all sorts of of packages and services. At excellent prices. read more

I booked an appointment with Stephanie. I was lead to her dirty chair by someone else since she was doing something in the back room. There was hair all over the floor and the chair. I had to grab a nearby towel and wipe it off. Gross, don't think you'd like sitting in someone else's hair. I then waited for over 5 mi She came at 1:38 and was done at 1:45. I had to ask her to fix my hairline twice and she failed twice. She wouldn't even swivel me around to see my haircut. I had to turn the chair by hand while she watched. She was told her next client was available and quickly shooed me out. She did NOT clean the hair all over my face, neck, arms and so on. She could see me trying to rub it off but didn't care. She then stood over me to see how much tip I'd give her. Very awkward. Terrible quality of service. read more

I have been going to Arabella Capelli for over 10 years. Courtney is the best and very sweet. The staff is very nice always. I would highly recommend this salon. I always feel beautiful when I leave, but at times feel like Madusa when I walk in. You will not be disappointed. read more

Beautiful salon and very talented stylists! Highly recommend Cassey. She took her time and helped me pick the right style for me.