Total Knee Replacement rehab excellent quality care and understanding of what needed to be…read moreachieved. Office staff very helpful as well.

Went after heel surgery at recommendation or Promedica Orthopaedics - no continuity, no actual work…read moreon heel - tons of people just sending you off to do random exercises without a therapy plan in place. Not rolling of heel, dry needles... Moved to PT Physical therapy on Dussel one month later and made progress immediately. Would strongly recommendation avoiding.

My father spent nearly three years at The Lakes of Sylvania. I buried my father yesterday. He was…read more98 years old. This staff was wonderful with dad. What most people need to realize, is the importance of building a relationship with the staff caring for your loved one. It is a team effort. This is a care facility. They cannot and should not be expected to give private duty nursing services. It is unrealistic for any facility to be expected to do this. You have to be willing to reach out to the staff and work with them. Come to them with concerns, but also realize a thank you goes a long way when you do this very hard work. I can't begin to thank the staff for the care dad received especially during his final days. I stayed with my dad to care for him and make sure he knew he was not alone. I believe that was my honor and duty, but this staff cared for me as well as my dad. The concern for my well being touched me to my core. I will not forget the compassion my father and I received by all the staff. The flower arrangement that was sent to the funeral home was so beautiful and very appreciated. Staff who became friends were there at the funeral home to support me and my family. Their concern did not stop as dad was taken from the facility. If you are looking for a facility to "team care" for your loved one, stop looking, the Lakes of Sylvania should be strongly considered. I will only refer folks to this facility.

Our experience with Lakes of Sylvania was beyond tremendous. My loved one experienced care in both…read morethe assisted living wing and also in the skilled nursing area. The director, the nurses, the physical therapists, the chef, the cleaning department and various departments ALL provided the best of care possible. The communication which existed between Lakes of Sylvania and her family was also tremendous. Each day an updated Covid report was to be found in my email and a weekly video was posted to inform all families members of the events of the week. I was able the connect in person with the staff whenever I so desired. My dear one got the BEST of care and compassion from everyone within the walls of Lakes of Sylvania. I would give this campus my highest recomendation. I owe them my deepest gratitude.

If you find yourself stuck at Flower hospital with a kidney stone on a holiday weekend and the…read moredoctor on call is unavailable so they have to keep you overnight and they have put you on a low fat and low sodium diet I highly recommend the Pot Roast and whipped potatoes. If you are unfamiliar with hospital food you may want to reconsider your preconceived notions. These whipped potatoes are very similar to mashed potatoes in that may have originated as a potato and serve delightfully as a no frills substitute, trust me you will wish you had more or something else. The Pot roast is very consistently cooked and brown and serves a a fat free protein that complements the whipped potatoes. With a bit a brown gravy you will have a beautiful rainbow of earth tones for your taste buds. To continue with our brown theme and also saving the best for last, I suggest dipping a chocolate chip cookie into the what has now become soft serve ice cream, it will soften up the cookie and create something like an MRE ice cream sandwich. You may think this might give you acid reflux, no worries they will prescribe something for that. Grapes. I also had grapes. Tomorrow I plan on trying the lamb stew with mint pesto

I took my husband to the emergency room on August 19 with a severe ache in his neck. He got a…read morebracelet and was told to wait. After 2 hours and 10 minutes and several attempts to get them to see him. We left and went to Mercy emergency room where he was seen immediately and taken care of. The man behind the window at Flower Emergency room was totally rude and did nothing to acknowledge us. We felt invisible and my husband, who was laying down on the chairs as best he could (he is 6'1") got no attention and was in a great deal of pain. There was no one else in the emergency waiting room at the time and when we told the man that we were leaving he did not say a word and just cut off the wristband. We will never go to this hospital again and all the slogans re "Healthier Happy Here" are a PURE RUBBISH! I give Flower Hospital Emergency Room ZERO STARS

I would highly suggest not putting any loved one here. My family has had a horrific experience with…read morethe nursing care here. It's quite frankly neglect. I could list all the reasons but there isn't enough space here. The nursing staff honestly does not care about the patients and wants to do the bare minimum or less. Due to the last minute need of finding a rehab for my mother, this was the only place available. My family is frantically trying to find a new rehab but the good places have a waiting list. I'm just trying to keep my mom alive long enough so we can get her transferred-that's how bad it is. It's a shame this place has such bad nursing care because everyone in rehab seems to be great. However if my mom's basic daily needs aren't being met, then rehab isn't going to be effective. I wish I could leave a negative amount of stars.

Since working as an aide for over 6 years I must say that The Manor at Perrysburg has been one of…read morethe best facilities I've chosen to work at. I've worked in Michigan and Ohio as an aide in quite a few different facilities. The staff is really friendly and always willing to help. When we were short staffed the DON came in to help. This is definitely not a building that you will hear not my resident not my problem as many other facilities are like that. I'm thankful to be part of the staff here.

The PT/OT is wonderful. I would say the best in the area. But the aides, the ones who do the hands…read moreon care, for the most part are terrible. There are some who care, but the majority know it is hard to get help and it shows in their attitude. Most of the nurses feel it is beneath them to help a resident get to the bathroom, and since there are not enough aides, you could wait 40 minutes for help. If you have someone there, it is important to be there with them for the majority of the day, or they will not be helped. The staff is overworked and resentful. My husband was there for 12 weeks and by the end he was begging me to get him out of there.

I transferred my mother to this facility after experiencing a horrible stay at another skilled…read morenursing facility in the area. They were attentive to her needs and mindful of her limited vision. They prepared foods that met her dietary needs and cared for her the way I would have while she was at home. I did not have any worries about her during her stay there, which is a huge statement because I'm rather particular about her care.

This medical organization has a phenomenal group of outstanding independent physicians,…read more excelling in their individual specialty fields, and primary care doctors, as well as the BEST PRICES in the area for ancillary health care services like Lab, X-ray, MRI, Mammography. Outpatient procedures done under high standards of care, in my experience.

I saw Dr. V. Joseph Karnitis who helped us conceive beautiful twin girls in 2003. For years I have…read morebeen trying to get my medical records to find what happened to the remaining frozen embryos to no avail. Anyone else have this issue? Jal4@yahoo.com. PLEASE HELP.