My Aunt was there and my brother who is a delivery person was there delivered a package and over…read moreheard the care givers making fun of a resident who was wandering around.. he looked to see who they were talking about AND IT WAS OUR FAVORITE AUNTIE.. she's been a wonderful kind person her whole life.. giving to undeserving people til she had nothing left. Now this is how she's treated at a place that claims they are wonderful to the elderly.. nah shame on them.. we have moved her out of there

When going to work doesn't really seem like work. That's what it is like here at Perrysburg…read moreCommons. I have worked at the facility for almost 3-1/2 years, and to say that I enjoy coming to work everyday is an understatement. When you have co-workers that are always there to help, lend a hand, someone to confide in, and treat you like a part of your family, it makes coming to work enjoyable. The best part of my job is the wonderful families that come through our doors. We get to understand all of the great times they have had together with all of the close interaction we have with them. It doesn't take long when we feel like part of their family. I interact with as many residents as possible everyday. I love listening to stories about the "good old days", their families, holidays, etc. I cannot say enough about Perrysburg Commons. A place where work doesn't seem like work, and you feel like you are a part of family.....

Having my husband at this rehab facility was a nightmare…read more After spending nearly two months out of state for back-to-back brain surgeries and serious complications, we were grateful to have him out of the hospital and closer to home. Unfortunately, after assuring us that they were equipped to care for his extensive medical needs, the care he received was deeply concerning. Some examples: -While in their care, my husband developed bilateral pulmonary embolisms. He was severely short of breath, yet it took nearly 24 hours for him to be sent to a hospital for treatment. Staff attributed his symptoms to COVID and dismissed repeated requests from our family to have him evaluated. When we asked if we could take him to the hospital ourselves, we were told, "You can't take him out those doors." -When they finally called an ambulance to take him to the hospital, they did not provide transfer information, including his medication list and other relevant medical details. -A nurse dropped an IV line on the floor, picked it up, and continued to use it.-Important medications, including pain medication needed to help him participate in PT/OT, were delayed by several hours. -Members of the nursing team blamed each other in front of us for improperly administering his IV antibiotic, which he was receiving for meningitis. -A bag of saline had a handwritten expiration date and continued to be used for two more days. When I asked the head nurse if it could be replaced, she appeared annoyed and said, "We'll replace it if it makes you feel better." -His PICC line was left so dirty that when he was eventually admitted to the hospital for the blood clots, the hospital nurses were afraid to use it because they did not want to risk another infection. We tried more than once to have open, honest conversations with the head nurses about our concerns, but we were met with defensiveness and dismissal. One morning, a nurse told me there was confusion about whether my husband had received his IV antibiotic because it had not been properly documented. When I asked for the head nurse to speak with her about it, she told me there was "no confusion," then turned around and walked out before I could respond. I would not recommend this facility to anyone. My husband was miserable there and said he felt like nobody cared about him. More than once, he was left yelling for help at night to use the bathroom, even though he could not go on his own. Based on our experience, I would not trust this facility with the care of a medically complex patient. We tried to approach these conversations with patience and understanding, but we were repeatedly made to feel like an annoyance rather than a family asking for basic communication and safe care. I also ask that the facility not respond by asking me to contact them to discuss this further. We tried repeatedly to speak with someone who would listen while my husband was there, when it mattered most.

After having a major pelvic and back fractures I was non weight bearing when I was admitted here…read moredirectly after my hospital stay. I was left in my room for 6 hours the first day with no walker wheelchair or pain meds and was not evaluated until the next day to even use a walker. The aids never answered call buttons. On the second night there I had rung my call button for a glass of water and waited an hour and rang it again. I was answered by 3 male aids who told me other people needed them more and I should be nicer with raised voices and intimidating behavior. I called and left a message for the case manager that night and discharged myself the next morning. My records indicate I received care and evaluations that I did not receive. My records also indicate things that I had never said and my health records indicated many many mistakes about my medical history. It is a lovely rehab building but I would never recommend this for any one. The medical staff are incompetent to say the least.

The PT/OT is wonderful. I would say the best in the area. But the aides, the ones who do the hands…read moreon care, for the most part are terrible. There are some who care, but the majority know it is hard to get help and it shows in their attitude. Most of the nurses feel it is beneath them to help a resident get to the bathroom, and since there are not enough aides, you could wait 40 minutes for help. If you have someone there, it is important to be there with them for the majority of the day, or they will not be helped. The staff is overworked and resentful. My husband was there for 12 weeks and by the end he was begging me to get him out of there.

I transferred my mother to this facility after experiencing a horrible stay at another skilled…read morenursing facility in the area. They were attentive to her needs and mindful of her limited vision. They prepared foods that met her dietary needs and cared for her the way I would have while she was at home. I did not have any worries about her during her stay there, which is a huge statement because I'm rather particular about her care.

Beautiful facility but, I don't believe I would ever send my grandparents here. There's a lot of…read moreimprovements that could be made with this company. The staff doesn't seem to truly care about the residents most complain about their low wages in front of the residents. Rated 2 stars for the well-kept facility.

As in any place nowadays, there's always a need for more help. My mother has been here for almost 2…read moreyears. I am very happy with it. They're very good to her. And she's turning 100!

My Mom loves being in advance healthcare while she heals. The staff is so awesome friendly and…read morevery professional. 5 Stars great May God continue to bless this place.

Horrible quality overall. Experience would have been better with more experienced providersread more