I was so impressed with the professionalism and dedication of Wilson & Sons Jewelers last summer…read morewhen I traded in a gold watch and purchased my Tudor Black Bay S&G that I returned recently to purchase my first Rolex Date Just. Matt and his staff couldn't be more professional and made the experience very pleasant and rewarding. Just today I went back to have my Rolex adjusted and although I asked to purchase a extra link, the sales representative said I didn't need one and had the watch adjusted to fit perfectly without any extra costs. This type of business practice and customer service is the reason Wilson & Sons will continue to have my business. Thank you.

Went to Wilson & Sons this morning for a minor adjustment to my watch, and was so impressed with…read morethe incredible customer service I had received, something other luxury jewelers should take note. Thank you Wilson & Sons for your commitment to the Scarsdale community and for your superb service. I am most grateful.

I've had a fantastic experience with Manfredi Jewels. They have an outstanding selection of fine…read morejewelry and luxury watches, ranging from high horology brands to mainstream favorites, so it's a great place whether you're a collector or shopping for a special gift. What really stands out is the service. The team is welcoming, attentive, and never pushy--they genuinely want to help you find the right piece. I especially want to recognize John Marna, who is knowledgeable, patient, and a pleasure to work with. He makes the entire process easy and enjoyable while offering thoughtful guidance and great expertise. Manfredi also offers very competitive pricing for the level of service and brands they carry. I always leave feeling confident and well taken care of. Highly recommended.

Very professional and fancy. The staff are very nice and helpful. Great selection…read more They are located on Greenwich Ave, in the heart of Greenwich CT. There is a lot of metered parking.

The staff at Holsten Jewelers is excellent. They are thoughtful and talented. They listen to what…read moreyou want and offer excellent service. I have made several purchases, and have had a number of precious items restored to their original beauty. Gary is a wonderful person and I don't hesitate to bring my jewelry needs to Holsten Jewelers.

Had a wonderful experience at Holsten Jewelers getting my five year old daughter's ears pierced!…read more Her ear piercings look totally even, and the lovely man who pierced my daughter's ears was as gentle as possible. I came in with my 2 year old and six month old, and all the employees couldn't be more accommodating - helping me in and out with my stroller and troop of young kids. I saw some beautiful pieces of jewelry and judaica while i was there. I would definitely return!

My father-in-law gifted me a 1950s Rolex Oyster Perpetual as an engagement gift. It's an antique…read morewatch and needed a good servicing, and I brought the watch to Scarsdale Clocks, and it has honestly been one of the worst service experiences of my life. There's too much to write about every interaction, but to highlight: 1. The owner, Walter, is extremely rude, condescending, mean spirited, and unprofessional. He turned every conversation into an argument, and he made vindictive comments, like "now you can tell all your friends you ripped off your local watchmaker" to start off a conversation about price - never a productive starting point. 2. They constantly broke their own standards and promises, which made for a very frustrating experience. Told me they'd call in two weeks, never did, then got angry when I would check in after 3-4 weeks. This happened multiple times. They replaced parts when they told me they would consult me before replacing any part. 3. They told me it would take 2 weeks to service, but they had my Rolex for 6 months, and I had to return it once because they created a new problem after the first servicing. 4. They refused to show me any proof of replaced parts, while claiming they were all Rolex parts. I originally did not plan to write this review, but Walter added one last rude comment as I was leaving, so I wrote this review to spare others of my extremely frustrating and demeaning experience. Avoid this repair shop.

Excellent. I spoke to Walter on the phone this morning and found him to be helpful and…read moreknowledgeable. I drove up from Manhattan with my Seth Thomas 400 day anniversary clock which was not working. One hour later, Walter had it keeping perfect time. Walter is professional, courteous, patient, extremely knowledgeable and reasonable. I really enjoyed talking to Walter and having him explain the workings of the clock to me. I was even able to purchase a glass dome for the clock rather than the plastic dome it came with. Thank you Mark

Recently acquired this beautiful Lange from Tarrytown. I've dealt with a good number of watch…read moredealers and would say this was a top notch experience. Their communication was fast, the pictures and description were accurate, and they were quick to ship it over safely. Definitely will favor them again next time they're carrying something I'm looking out for.

Great experience working with this jeweler with my late dad's jewelry. They treated the piece with…read morecare and respect understanding the personal value behind it. They were patient, knowledgeable and took the time to listen and explain my options without any pressure. They really came through for me. I truly appreciate the professionalism and would highly recommend them to anyone looking for a jeweler they can trust with meaningful pieces.

A number of years ago I came to this store to replicate my gold chain and star of David to give to…read moremy son as a gift. They did an amazing job. They also changed the Clasps on both chains to make them more secure. I was thrilled with the support, the service and the product. I recently went in to have them fix something and ROBERT HOUGH helped me as a walk-in and I left 10 minutes later. Problem solved with excellent service. I highly recommend this store.

This is the second commissioned design that I have collaborated with Kit on and she has exceeded…read moreexpectations. The photos do not do the sparkle and brightness of the garnet justice. Perfect mommy day gift for a January momma.

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

Honest craftsmen rise and fall on their reputation. I brought two replica watches to Mahmoud on two…read moreseparate occasions for service after receiving what seemed like questionable estimates to repair. Both watches were repaired for fair prices and expertly. Previous estimates quoted total overhaul and replacement of parts. In fact both watches were no more than six months old. The second watch I waited three weeks for an inflated estimate. Franklin Clock shop and Mahmoud repaired the watch in one day!! I am grateful to Mahmoud and wanted to praise him for his honesty and fairness. I will always bring my work to him in the future and my word of mouth will bring additional customers I hope.

Update... after loosing 60lbs all my rings were falling off. Both my wedding and engagement ring…read morewere custom made for me and very detailed. Dana was happy to resize them, cutting the platinum and never once loosing the detail. They also gave me back the "scrap metal" and nothing was lost. OH! and work was done in two days. There work continues to be above the standard, and they are always kind and helpful, be it a big job or a little job. Those that don't have a good experience should speak to Dana she will always fix an issues and "do the right thing" as will Richie and Sal the owners. Never a bad day at D'Errico!

Very helpful, friendly, and they have a great selection. Overall great experience. Had my rings…read morecleaned and re-shaped and purchased a pair of earrings.

We went in to the store in late April with 2 missions - sell some pieces, and repair and enlarge my…read morewedding rings. They appraised my pieces with a very fair price, and took my rings with clear plans for these precious heirlooms. Then life intervened - I had a fall, and then surgery on my knee. The folks in the jewelry store were so patient! I limped into the store again on the 7th of May. My rings were so beautifully repaired, they took my breath away! I feel so fortunate that after almost 3 years, I get to wear them again. And we struck a very acceptable deal for the items I sold. Honest, professional, friendly. This family-owned shop will have my jewelry business from now on. I can't recommend them highly enough!

Amazing place! Alana was amazing at helping pick the perfect engagement ring and wedding bands for…read moremy fiancé and I! She answered all our questions and showed she genuinely cared about us! Billy also gave us an amazing veteran discount! Highly recommend this place to others!

My fiancé picked out my engagement ring from Michael. The craftsmanship of my ring is unlike any…read moreother ring that we've seen or have tried on (and we tried on a LOT of rings). I am absolutely in love with my ring and get complimented frequently! The quality of the diamonds are outstanding. I went back to Michael a few times because I didn't like the fit and they were so accommodating. I liked and trusted Michael so much that I took my grandmother's ring to them to get it reshaped. I haven't taken off her ring in probably 20 years. I am also bringing my brother to get his engagement ring with Michael. I am so happy with them! I will be using Michael's Jewelers for a long time. Thanks!

Excellent, quick, professional service every time. Michael is an exceptional jeweler, who never…read moredisappoints.