Amazing place! Alana was amazing at helping pick the perfect engagement ring and wedding bands for…read moremy fiancé and I! She answered all our questions and showed she genuinely cared about us! Billy also gave us an amazing veteran discount! Highly recommend this place to others!

We went in to the store in late April with 2 missions - sell some pieces, and repair and enlarge my…read morewedding rings. They appraised my pieces with a very fair price, and took my rings with clear plans for these precious heirlooms. Then life intervened - I had a fall, and then surgery on my knee. The folks in the jewelry store were so patient! I limped into the store again on the 7th of May. My rings were so beautifully repaired, they took my breath away! I feel so fortunate that after almost 3 years, I get to wear them again. And we struck a very acceptable deal for the items I sold. Honest, professional, friendly. This family-owned shop will have my jewelry business from now on. I can't recommend them highly enough!

First and foremost the service is great; well I was the only customer at the time…read more They have a generous selection of necklaces the size of tree trunks, That's all and good if you have 80k to spend. My only gripe is I returned a Medalion cause it was too small. The Medalion was offered to me for $185 for the bigger one,but I bought the $150 option. When I slept on it,I decided to return it the next day for the bigger option.when I told the lady she jacked up the price for $250. I said the price was $185 yesterday, she gave me her grand hustle,and I didn't have time to hear a money hungry person;I paid the $250 and left.

I've never dealt with a shadier more disrespectful business in my entire life. After spending…read more$1500 not in including shipping, I had returned the item due to them misleading info as the item was considerably smaller. I asked this company to provide more options due to the headache working with this company has created. I agreed to another item in comparable value. However, upon receiving the item, it was not as described and was hollow. I again sent this item back and requested a refund. What proceeded was a phone call from "Eddy" , who began to berate me with homophobic slurs, insulted and disrespected me with comments similar to an adolescent child that learned how to swear. When he ran out of breath as a result from insulting me (unsolicited btw) I asked if this was standard protocol to call customers and insult them. Not surprisingly, he hung up. Overall, Ive spent almost $2,000, I'm in the process of contacting my bank as I will not tolerate "Eddy" or any of his cronies talk to me in 5is manner(a paying customer, mind you) but I will never hesitate to share this nightmare experience with anyone who my think of doing business with Fordham.

Finding this place was a saving grace in these pandemic times where subway safety is questionable…read more I'd usually buy watch batteries from a guy at a booth near Kings Supreme Court and before that, got one from a pricey booth at a retail center near Westchester Supreme Court. I was able to get all my watch batteries replaced and even get a new keeper on one of my watches without going bankrupt! I'd definitely come back since it's easy for me to get to by bus.

Absolutely GREAT place to take your watch to be fixed. Staff is absolutely friendly and courteous,…read moreefficient and quick. I would take my watch to them any day! Thank you! Thank you!

I used this shop to sell some jewelry and I was disappointed by their inconsistent information…read more First I went to the location near me and was told that I needed to go to their other location in order to get full price for the items I wanted to sell because they could only give me a price for the gold, not the jewels (precious stones). I explained that I'm disabled and that getting to the other location would be a hardship for me, but they insisted that's where I had to go. So I made the difficult trip to the other location and they told me there that they had no way to figure out the worth of the stones, so they would only give me a price for the gold. This means I could have sold the jewelry at the first location and didn't need to go through so much trouble and pain. Unfortunately, I had no choice but to sell to them because it's not possible for me to get around and check other shops, but they deceived me so I don't trust them to make another sale.

I don't know where to start on just how good this place is. Well, let me first say that I would go…read morehere first rather than any other pawn broker. I don't work there I don't have any connection to this place other than being a customer. I had a fire in my apartment and lost everything except a few guitars that I had in pawn,.but I had no money. They held my stuff for a year and didn't close my ticket after finding out about my situation. Also I went to another pawn broker a few times and felt like I went to the mafia. Their rates at Paradise were so much more reasonable. I mean a million times more. I can't say enough just how much kindness they showed me. I didn't read other posts but people get mad if they don't get everything they want. Or someone was in a bad mood and they didn't like that. Trust me, you can trust them. Thank you guys

I found them to be honest and reasonable. gone there for years. Good family business.read more

Nice jewelry store…read more Took a look around the store and the merchandise selection was very good. Everything was organized and clean. The prices were fair. The staff were very friendly and knowledgeable. Bought a nice necklace for a reasonable price and had it gift wrapped. I will come here again.

A number of years ago I came to this store to replicate my gold chain and star of David to give to…read moremy son as a gift. They did an amazing job. They also changed the Clasps on both chains to make them more secure. I was thrilled with the support, the service and the product. I recently went in to have them fix something and ROBERT HOUGH helped me as a walk-in and I left 10 minutes later. Problem solved with excellent service. I highly recommend this store.

This is the second commissioned design that I have collaborated with Kit on and she has exceeded…read moreexpectations. The photos do not do the sparkle and brightness of the garnet justice. Perfect mommy day gift for a January momma.

Update... after loosing 60lbs all my rings were falling off. Both my wedding and engagement ring…read morewere custom made for me and very detailed. Dana was happy to resize them, cutting the platinum and never once loosing the detail. They also gave me back the "scrap metal" and nothing was lost. OH! and work was done in two days. There work continues to be above the standard, and they are always kind and helpful, be it a big job or a little job. Those that don't have a good experience should speak to Dana she will always fix an issues and "do the right thing" as will Richie and Sal the owners. Never a bad day at D'Errico!

I am so happy I went to D'Errico to get my wedding ring and bands cleaned. I was really happy with…read morethe customer service. After sending a message on their website, a store associate came out to my car, where my baby was napping, to explain their services and prices to me. Once baby was awake, I was able to get my rings cleaned, prongs and diamonds checked as well. I didn't know what to expect for pricing, but it seemed fair to me: $35 per piece for unlimited cleaning/inspection for 1 year. Such a good deal! D'Errico has a customer for life!

I find Alex's is great for jewelry cleaning and repair. I don't purchase jewelry these days. I do…read morehave a few cherished pieces. I have a necklace that needs repair. I'm hoping I can get out soon. One good thing about cancer and chemo; I recently started swelling more in my hands. My rings finally fit without worry that they will slide off! SEE there's a bright side to everything. Thanks Alex, please stay in business I'll be back.

Alex is so nice. Went there to fix a couple of items. Quick service and had a nice conversation…read morethe entire time I was there. bonus for dog lovers: there is a very cute and super friendly dog there who loves getting pets. Added to my enjoyable visit. If you are in the neighborhood and need any jewelry fixed, cannot recommend this place enough!

My Experience with Rocco Jewelers (August 23, 2024)…read more I don't normally leave negative reviews, but after spending thousands of dollars with Rocco Jewelers, I feel it's important to share my experience. My first purchase was a ring advertised online as 14K gold. I paid $70 for Next Day Air shipping and had it resized. When it arrived, there was no 14K hallmark inside the ring, and my invoice listed it as 10K gold instead of 14K. I immediately called the store. Liz, the manager, investigated and confirmed it was 10K. After several calls the following day, they agreed to honor the advertised price for the correct 14K ring. I appreciate Liz for being polite, professional, and respectful throughout the process. Because of her customer service, I decided to give the company another chance. I then purchased a Diamond Chandelier Ring for around $5,000 and requested it be resized to a size 5. When it arrived, it appeared they had reduced the size by installing what looked like another ring inside the original band rather than properly resizing it. I was never told this was how it would be done. The center diamond also had visible imperfections, the engraving quality was poor, and the 14K stamp looked more like a dent than a clean hallmark. About a week or two later, two small diamonds fell out. I returned the ring for repair, and after they sent it back, another diamond fell out again. At that point, I had lost confidence in the craftsmanship and was tired of repeatedly shipping the ring back and forth. I also purchased another ring from them and was promised it would be engraved with my name, but it arrived without the engraving. During one of these issues, I was told that Rocco would personally call me. I waited, but I never received the promised call. Liz always treated me with respect and genuinely tried to help, and I appreciate her efforts. Unfortunately, customer service alone couldn't overcome the repeated problems I experienced. I'm attaching photos showing the missing diamonds after they fell out of the ring. For jewelry at this price point, I expected much better quality control, craftsmanship, and communication. I hope my experience helps others make an informed decision before making a significant purchase.

They supposedly offer financing which are actually lease agreements , the fees and interest add up…read moreto more than what the item costs, a mere scam. As for a custom piece, you have to chase them for a quote . Ive called requesting a quote and was told someone would message on Instagram, when I finally. got a price , it was jacked up , received lower prices elsewhere . I later received a text from a rep with Roccos regarding an item I was looking at, left a number to call, apparently a ploy to get me remove a Google review, confusing it with Yelp.