ordered through drive-through . our sandwich had no top bun. staff thought it was funny…read more no problem, I can make burgers at home . i'm pretty sure the manager was high . this isn't the first time that the cook has messed with our food when we ask for extra mayonnaise or anything else.

Best custard and flavors-we usually stop by on Sunday. We love the deep fried fish dinner! Great…read moreplace-friendly staff and wonderful coupons!

The nicest staff especially Maria :) we love the double cheeseburger and get it at least a couple…read moreof times a month. Prompt and always get my order right!!! TY

Food is always wrong, a king gyro is supposed to weigh 12oz and both of mine are 11ozs missing a…read moresandwich and the manager won't even give me his name so done with BELVIDERE TOM AND JERRYS NEVER AGAIN don't order from them they scam

I paid for 2x meat (ham) but it was very skimpy, looked like a single serving to me. I requested…read morethe sandwich be cut in half, it was not. I wouldn't waste my time or money on this place again.

They have nice workers and the jj blt with cheese was a good sandwich. Thx Jimmy John'sread more

The fries are always cold and burgers lukewarm.:( Disappointed. That's why we usually go to Tom…read moreand Jerry's-it's made fresh there.

I went and ordered the 2 for $5 Egg McMuffin deal. Was told it was only for sausages McMuffin no…read moreegg. So I ordered another McMuffin with egg. Got home and was shorted a McMuffin and the sausage sandwich looked like it was slapped together with no cheese. Worst service I have ever had. Will be switching to BURGER KING.

I received outstanding service today. The younger girl working the drive thru today was very kind…read moreand made my day. I wish I caught her name!

When I was a wee lass, I went to the Taco Bell right by my house on Southtowne Drive. Even when I…read moredidn't eat tacos (which I eventually got over), I always loved the churros and cinnamon twists which made my heart sing. It was an integral part of my youth. When I walked the dogs (before we had to put Lilly up for adoption and Cheddar died of cancer), my mother would say "Don't go past the Taco Bell!" and I knew exactly where to stop, by the bright orange (that soon turned to muted brown) building with the large sign sticking up from the ground saying "TACO BELL" The Taco Bell was the most noticeable part of my ride home every day. I remember when they painted it over, I asked my mother what they did to Taco Bell, why they did it, and loudly exclaimed my hatred of it. Though I quickly grew to accept it (and until today forgot that it was once bright orange) When I was twelve, a catastrophic failure happened at my school: My class baked churros and some idiot used salt instead of sugar. I was utterly disgusted and disappointed and after school, Dad took me to Taco Bell (even though he really doesn't like it) and got me Cinnamon Twists. However, one day I got the news that they were opening up a new Taco Bell and shutting down my beautiful Southtowne Taco Bell. Although the service here is auicker, I still completely and utterly despise the Gateway Taco Bell. Kt is the spittle that forms in my dehydrated mouth, the dried piece of poop clinging to my butt after I take a hefty dump. It is my number one enemy, no longer can I legally sit on those pretty checkered tables that cried out relics of a bygone era even when the Taco Bell had lost its vibrant colors from the 1990s and faded into the muted browns and greys I knew it for for the rest of my formative years. This Taco Bell has no personality to it, it just looks like a bland, "modern" Taco Bell. At least the one on Southtowne looked just a teensy bit unique. It is too new to hold any memories like the Taco Bell on Southtowne did. A few days ago, there was a massive internet, cable, (and for truly unlucky people, cellular) outage that lasted many agonizing hours, and during that outage, I walked right over to what used to be the Southtowne Taco Bell and sat there, on one of those checkered gravel tables, and just thought about life, digital camera in hand, my dirty yellow vans propped up on the seat, and my plushies on the table. Speedy drive thru, was in and out in less than a minute, so I guess that gives it another star.

My partner tried to redeem his $25 gift card that was gifted to him by his parents. The cashier…read moretold him it was empty, would not show proof of the zero balance, and refused to give him the card back.

A pretty standard food court Panda. Around two on a Saturday everything was hot and fresh. Service…read morewas friendly and moved smoothly. I got what I always get, a bowl of orange chicken to go with white rice. I also got an order of cream cheese puffs. The downsides of this location are that they are about a dollar more expensive than any other location I've been to (including airport locations) and you get noticeably less food despite the hike in price. Normally a bowl makes two meals for me, this was one. A hearty meal for sure, but when you know that most locations give about double for less it's a little disappointing. No major complaints, but if you have access to a regular location I'd recommend heading there. If you just want some decent fast food at the oasis, go for it.

Best burgers ever was practically licking my plate tater tots and sweet potatoes fries are amazing…read morehighly recommended for sure will be coming back and the service was amazing and the ambiance was also very good!!!!

Great Burger, Gluten Free and vegan options, tons of food. Will be back soon! Had too much food to…read moreeat...had to take some home for a late night snack!

Had a great experience at Buona recently. My husband and I have enjoyed several visits to this…read morelocation and always delicious food. Saturday we got to experience their exceptional customer service as well. After ordering and waiting at our table, we noticed the wait was a bit longer than usual, and shortly after, Pablo, the GM came to our table and asked about our order. He did not have any orders in the kitchen that hadn't been completed. He checked the kiosk we used, but didn't see our order. He apologized and took our order using pen and paper. After a short wait, Lisa started bringing out our order. She is so friendly and efficient (we remembered her from previous visits). Pablo also came out again to check to see if our order was complete and apologized again for the mixup. Our Italian beef sandwiches were delicious as usual (best in the Rockford area). French fries so crunchy on the outside but warm and soft on the inside. Granddaughter's chicken tenders were tasty and our daughter ordered the gluten free cauliflower crust pizza (which I didn't even realize was on the menu). She said it was awesome, one of the best she has had. I highly recommend you try this restaurant if you haven't already. The quality of the food is above par for any fast food restaurant in the area. The friendliness and professionalism of the staff is so appreciated because we all know that is regularly not the case in fast food establishments. Thank you, Pablo, for noticing we did not have our order and for making it right so quickly. It is so appreciated. Oh and I can't forget that for the first time we tried Rainbow Cone (granddaughters insisted lol) and we were not disappointed. Milk shakes were creamy and thick with great choice of toppings. Cones and dishes with great choices of hand packed ice cream were great! So don't forget dessert!

Food is really good. I love the hamburgers especially…read more The employees are sometimes rude, especially to door dashers. They make you feel like you're a bother to them. No smiling, and sometimes they don't even say a word to you. Very uncomfortable going in there.

30 minute wait for my order and they didn't even get it right. they gave one free taco coupon in…read moreresponse. Food was as good as Taco Bell normally is

Amazing service, the people who work there are so kind. Food was good. It's Taco Bell so don't…read moreexpect more. The overall experience I've had going here has been great.

Need to get a Philly Cheesesteak soon. Great sandwich generous portions and made fresh! Wow-so glad…read morethey came to Belvidere! And birthday rewards-awesome. I'll be by soon :)

They were out of the bread we ordered for both sandwiches and were still open for almost 3 more…read morehours. We received less than half of the meat that we normally get on the same sandwich we always order at other locations. They didn't have the chips we ordered. Then, right before we were done making sandwiches, a sopping cleaner rag was rubbed carelessly all over one of the sandwiches. When we said we weren't comfortable eating the damp sandwich , the young woman proceeds to say, "We just use it to clean counters!" And it was a disgusting looking rag. We asked for it to be remade and she proceeded to roll her eyes, smirk, and have a mini fit. There are a lot of other places to get sandwiches. If I were you, manager or owner, I'd remember that.