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    Arbys

    3.5 (18 reviews)
    InexpensiveFast Food, Sandwiches

    Order Arbys Takeout or Delivery

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    ARBYS ATMOSPHERE

    What's the vibe?
    Quiet
    Good for groups
    Good for kids

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    Here is the Arby's manager with crappy service and attitude in Burlington, Co.

    Would give zero stars if I could. Everything was normal with an average wait time when we were informed that they were just waiting on fresh fries. We were asked by a girl working the window to pull around the building to the parking lot on the other side of the building. There was no one behind us so we stayed put for a minute. Then the manager popped over to the window to say the same thing. I mentioned that we were not blocking anyone by waiting there and he just looked disappointed and shut the window. We could see the rest of our bagged order sitting there. My wife said "lets not piss off the people handling our food" so we had to exit to the highway and then re-enter the parking lot. We waited about 4-5 minutes and nobody ever came out with our order so we drove back to the pick-up window where there were still no other customers. The girl told us they were still waiting on fries....so at this point I asked for my money back. The girl shut the window and started talking to the manager who was just around the corner from the window. He then popped to the window and asked what we needed as if he didn't already know. I again asked for a refund and he replied that the fries were almost ready now. I replied " just give me back my money please", to which he replied " so you're just gonna go waste your time again somewhere else?" I replied yes and handed him my credit card. The manager then took hella time pretending to refund my card just to let it be known he doesn't give a crap. He eventually gave me back my card but I was so flustered at that point it didn't occur to me that he didn't give me a receipt until I was back on the highway. It's the next morning now as I write this review I see that the manger never refunded me and only pretended to. I am now disputing this with my credit card company. These people were just awful with their "we need them more than they need us" attitudes and no sense of customer service.

    Nice restaurant !
    Laurie W.

    This is the nicest Arby's that I have been in lately! The dining area is divided from the kitchen area by bar/stool seating and is carpeted! I love it's decor (wonderful wildlife pictures) and its regular restaurant feel! It has a small front room that would be great for a little party or more private dining. Our food was good as was the service and friendliness of the staff. Oh yeah, it was clean too!

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    8 months ago

    It's fast food. But if you're on the road, it's worth stopping here. A little bit dated, but we didn't mind. And the bathrooms were clean.

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    4 months ago

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    7 months ago

    The service sucked. Food was old. And cold. staff didn't really care about concerns when called and talked to them. will not be going back

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    Review Highlights - Arbys

    We were surprised by all of the amazing wildlife photos, it was more like an art gallery than an Arby's.

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    The Farm Grill & Restaurant - Green chile enchiladas with rice and beans.  Excellent!

    The Farm Grill & Restaurant

    4.0(7 reviews)
    1.4 mi

    The atmosphere here is amazing, the employees here are such hard workers and are snappy to service,…read moreAND don't even get me started on the food it's so amazing. They are so fantastic overall!

    We were traveling through town and had no idea where to eat, but we wanted to sit down, so we were…read moreavoiding fast food. A gentleman at a local gas station suggested here; said they had great food. He was right. It's not much to look at from the outside and easy to miss, but look for it. The food was worth it. My husband had the farmhouse omelet and I think it had everything in it. It came with some of the best hash browns I've ever tasted and a green chile gravy that was excellent. He all but licked his plate clean. My daughter and I shared the green chile enchiladas which came with rice and beans. We ate all 4 enchiladas and the beans (not fans of Spanish rice, so I'm afraid we didn't even taste it). My son ordered the shrimp basket which came with fries and he ate all of his shrimp and I helped him finish his fries. Not his choice, but hard to tell mom no. The dining room is decorated in a cute farmhouse/cowboy decor. My daughter and I enjoyed it (girl thing). Our server was excellent and the prices can't be beat. Great food, good prices, and terrific service. If you are looking for a place to eat in Burlington, we highly suggest the Farm Grill & Restaurant.

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    The Farm Grill & Restaurant - Easy to miss, but don't.  Worth the stop.

    Easy to miss, but don't. Worth the stop.

    The Farm Grill & Restaurant - In case you don't know where to go....

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    In case you don't know where to go....

    Pizza Hut

    Pizza Hut

    2.5(31 reviews)
    0.0 mi
    $

    Wow! We showed up 1 1/2 hours before closing. We walked up to the restaurant where the lit open…read moresign -- and the website saying Open til 10pm - gave us the idea that we could have dinner. Doors locked. One employee was putting stuff in his truck and when I asked if they were open til 10, he said yes. Then he went back inside, I thought to let us in. But they came to a drive through window and said they'd take our order but, because they are short staffed, they wouldn't let us in. This is wrong and ridiculous in so many ways. 2 people couldn't take our order? Is this Pizza Hut doing so well that they would rather turn down business than let us in to eat? Disappointed. Pizza huts back home treat customers a lot better and they take their business more seriously! Sad. Would love to comment on food, service or ambiance, but never experienced any of it at this location. Horrible !

    I placed a pick up order at this location for 6:15. I arrived on time and they took another 15…read moreminutes to bring my food out to the car. I placed this order 2 hours in advance. This would be more understandable if the place was busy, but that was not the case there wasn't a single customer in the restaurant and I was the only vehicle in the pick up line. The lady at the window gave an excuse about need to pour sauce for the bread sticks, after driving home to feed my family I opened the boxes to serve up food......There was no fucking sauce lol this place struggles with time management and staff seem to not really care about their jobs. On the positive side the food didn't suck.

    Photos
    Pizza Hut
    Pizza Hut
    Pizza Hut

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    Arbys - hotdogs - Updated August 2026

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