Took a pair of gold hoops to Perry's to sell. The process was quick & efficient. They offered a…read morefair price. Will definitely visit again for any reselling needs.

We brought jewelry to sell on different occasions. Anas was professional, friendly & very…read moreinformative. We got more money than expected & felt the transactions were fair & honest.

Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Very friendly staff, only has battery replaced in two Hamilton watches. They treated me as if I…read morehad spent thousands of dollars

I'm so glad we found Louise. She is professional, responsive, and super knowledgeable…read more My cousin and I requested an appraisal for my grandparents' personal belongings shortly after they had passed. She was very good about empathizing while still being very candid about the reality of what some of the items were worth and why. She let us know up front what types of items she could appraise for us and directed us to other businesses for appraisals on coins and jewelry. Given the circumstances, I am very glad we were able to work with Louise.

I contacted Louise Phillips, ISA CAPP of the Charlotte, NC area as I needed an appraisal for my…read morebrother's estate. Louise was wonderful. She arrived on time and showed great care, concern and RESPECT as she carefully recorded the contents of my brother's home. Although she was extremely busy with other work, she not only met my deadline, she had the entire appraisal to me (58 pages of documentation and photos) well ahead of the date I requested, allowing me to easily meet the deadline of Probate Court. She is professional, kind, respectful and thorough in her work. I highly recommend Louise Phillips and am most grateful for the work she performed.

Troy was very professional and provided the full report same day. I highly recommend.read more

I needed an appraiser for my co-op. I decided to contact T Mitchell Appraisals based on excellent…read morereviews from Yelp. Although I emailed very late around 9 p.m., Troy responded to my email right away and I was able to make an appointment immediately. Troy was very personable and great to work with. He answered all of my questions and provided excellent customer service. The appraisal report was issued within 2 days. I would highly recommend Troy if you ever need a real estate appraiser.

No waiting today! Friendly and quick service. This will be my second time here and I feel that they…read moregive honest and the best prices on gold & silver in town. Smells really wonderful in there too.

Excellent service from start to finish -- honest, fast, and reliable. They took the time to consult…read morewith me and made sure I fully understood the value of what I was selling. Highly recommend if you're looking for a trustworthy gold buying company!

My watch stopped working, and replacing the battery had been sitting on my to-do list. I normally…read moretrek out to SouthPark Mall, but I wasn't looking forward to making that drive just for a watch battery. I searched Yelp for watch repair and discovered Bailey's Fine Jewelry on Providence Road, just a few miles from Uptown. What a wonderful discovery. From the moment I walked in, this felt different from your typical jewelry store. Bailey's is a beautiful, spacious, family-owned jeweler, but what impressed me most was how welcoming and comfortable the experience felt. Bailey's has been locally owned in North Carolina since 1948, and the Charlotte location carries on the legacy of longtime Charlotte jeweler Morrison Smith. I was greeted immediately and escorted to the watch counter. The associate taking care of me offered coffee, tea, a soft drink or sparkling water while I waited. I chose sparkling water and was handed a glass bottle of Perrier tucked into a black Bailey's koozie. Now that is a nice touch. While they worked on my watch, I wandered around. The store is gorgeous and much larger than I expected, with fine jewelry alongside beautiful gifts, frames, crystal, jewelry boxes and other pieces. I also appreciated being able to browse without feeling followed or pressured. The clientele was equally welcoming and refreshingly diverse--different ages, backgrounds and styles. Nobody needed to look a certain way to belong there. For a high-end jewelry store, I found that especially refreshing. You can also see into the watchmaking/work area through glass, which I loved. Everything looked immaculate and organized, and being able to see the professionals at work added a sense of transparency. Eventually I settled into one of the big club chairs by the windows with my Perrier and a jewelry magazine. A gentleman brought my finished watch directly to me on a little velvet tray. Such an elegant touch for something as simple as replacing a battery. Then came the biggest surprise. I walked over to pay, and the associate told me there was no charge for the battery replacement. Instead, Bailey's asks customers to make a donation to a local charity. How fantastic is that? I later looked it up because I wanted to understand the program. Bailey's calls it "A Time to Give." Rather than charging customers for watch-battery replacement, Bailey's absorbs most of the cost and asks for a charitable donation instead. Each store selects organizations to support, and Bailey's says the program has now donated more than $1 million to the communities it serves. I happily donated $20. As I was leaving, I tried to return the Bailey's koozie and just take my Perrier. Nope. She told me to keep the koozie, too. From a customer-service and branding perspective, somebody at Bailey's understands hospitality. That little black Bailey's koozie is coming home with me, and every time I use it, I'll remember this experience. That's how you create a customer--and perhaps an accidental brand ambassador. My only caution is parking. The Charlotte store is directly on Providence Road, and the front parking area is tight. Pulling back into fast-moving traffic requires patience, so take your time. I'm going to investigate whether there's another parking option for my next visit. And there will be a next visit. I went to Bailey's Fine Jewelry because I needed a watch battery. I left wanting to come back and explore the store. That says a lot. So if your watch has stopped ticking, don't automatically head to the mall. Bailey's offers watch-battery replacement, and that simple errand supports something much bigger in the community. Life is too short not to sleep well, eat well, travel well--and now I'm adding shop well. Bailey's Fine Jewelry, you've officially made the list.

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

I've been using FaceTime Foundry for decades. Brent & co. are the only people I trust to work on my…read morejewelry.

My fiancé and I went in with ideas for wedding bands. We met Deborah, she was extremely kind,…read moreknowledgeable, and had a service mindset. We felt we were in the right place to make our jewelry decision for our upcoming wedding! Thanks Deborah, we appreciate you.

First, I Live in So.Cal...Have Two 125 Year + Gold Coins...On Jan 30th I Took the Coins to a Local…read moreCoin, Jewelry Buying Business in Lawndale...The Guy, Richard, Offered Me $800 For Both...I Knew That Was To Low, He Said That Was The Best I Was Gonna Get...Found Coinfully Online, Emailed Pics of Coins, BRADEN FRENCH Emailed Back an Offer Of Almost $3000, Which Was VERY FAIR...Got Paid The Same Day They Received Them...Amazing Experience..100% Recommend!