I got two conch piercings here a few months ago; originally I had planned on getting one conch…read morepiercing per ear, but my piercer, Lars, recommended against it, and was very accommodating to how I wanted to proceed. I was also recommended against piercing with hoops by the people working in the jewelry cases, for which I am also grateful for. Overall, the piercing was a very pleasant experience. Everyone was so nice and patient, which put me at ease as I was very nervous. I cannot recommend Lars enough; they were very kind with me

Super inviting place. got work done by Sebastian who's an excellent artist - also very kind and…read morefriendly with me. Would happily get more work from him!

We had a great experience! We love the needle piercing and flat back studs. My daughter had her…read morehelix done and loves it! We can't wait to go back!

I was able to do a walk-in appointment for two lobe piercings, and Mya was an absolute delight! I…read morewas pretty nervous, and Mya made me feel so comfortable. She was really professional and also intentional about the piercing placement, super detail-oriented. THANK YOU MYA! :)

My fam and I checked out this place Sunday. One of us got a new nose piercing and I gotz new nose…read morejewelry. The crew there was very friendly, knowledgeable and down to earth. They have nice quality options to choose from and the facility is very clean.

The place is beautiful! And the people there are really nice including the piercer! I got a jewelry…read morechange to accommodate swelling and the process was super quick and less painful than I expected! I recommend!

UPDATE: I got a tattoo here. Dave Norton is a very talented dude. I actually followed him on…read moreInstagram before I realized he was at this shop. Loved him for the cubist work he does and now I love him even more for how original my tattoo is. I came in with an idea of what I wanted and when it came time for me to actually tattoo, Dave exceeded my expectations in design. It was so dope. During the session, we watched two movies on the huge projectors in the shop. We were in a temp space, I think, as they were renovating the main place. Either way, everyone I interacted with was super kind, really funny, and just all around great people. I left kind of sad as we had spent 4 hours pretty much kickin it while I got my tat. Looking forward to get more work done here with Dave! --------------------- Don't really know about the tattoos, but my piercing experience was great! I felt the need to get a nose piercing and found Pino Bros through Yelp. I walked in and it was pretty busy, but I immediately was greeted by someone at the front and was taken care of (already impressed). The guy that greeted me told me that it would only be a few minutes because someone was ahead of me which was fine. I didn't mind. I only waited maybe 8 minutes until Aaron walked up to me and introduced himself. He immediately made me feel comfortable and I knew it was going to be a great experience. Aaron walked me through everything and made me feel at ease. Super sweet guy. Everyone there is pretty nice and I would highly recommend!

I've always had such an amazing experience at pino bros, I've been going to gonzalo for a few years…read morenow and he always does awesome work. everyone is so friendly, the vibes are great and there are some amazing artists here. 1000% reccommend

While walking through Bayback while in Boston I stumbled upon studs. I've been meaning to switch…read moreout my cartilage piercing from a stud to a hoop. Walked in on a Friday afternoon and it wasn't busy. Looked at the jewelry and saw what my options were, the worker was very helpful and so was my piercer. I didn't have to wait to get pierced. My piercer Jess was super friendly and professional. She helped me get the correct size of the hoop and switched it out easily. I just learned studs in a franchise with many locations across America. I checked out easily and was on my way. There's some street parking but overall can be hard to find parking out here.

I had a wonderful experience at STUDS Newbury St from start to finish. The two people at the front…read morewere kind and knowledgeable, and my piercer Livvy was absolutely WONDERFUL. She made me comfortable, my piercings are perfect and healing so so well. So grateful and will be back for more!

This review is specifically for Keith Stanton in the Somerville location. Excellent experience…read more Calm, gentle energy. Talks through every step he takes. Checks in several times throughout the experience. Thorough and thoughtful with the aftercare directions. I told him he should be a nurse. If I had a daughter and she wanted a piercing, I would bring her to him.

I had a very disappointing experience with Zach Young. The tattoo I received looks nothing like the…read moredesign we discussed and agreed upon beforehand. I came in with clear ideas and references, but very little of what I asked for was actually incorporated into the final piece. What's most frustrating is the apparent lack of effort. When I compare my tattoo to other work he has done, the difference in quality and attention to detail is hard to ignore. My piece feels rushed and poorly executed, with minimal care taken to match the concept we had planned. Getting a tattoo is a permanent and personal decision, so it's important to feel heard and confident in your artist. Unfortunately, that wasn't my experience here. I would strongly recommend that others carefully review his work and ensure clear communication before committing. Also, he admitted to me that he has been drunk while doing other clients work in the past and had alcohol at his station in the shop. That begs the question if he was drunk while doing mine.

I visited the shop in Harvard Sq. They are so knowledgeable and willing to assist you can tell they…read moreenjoy what they do and how much they care about their customers. They work well as a team to accomodate each customer.

Great customer service and piercing studio. I've had many piercings and my ones from studs heal the…read morebest. Cute jewelry options and have discounts for students

I don't trust myself enough with a needle which is why I sought out the trained nurses at Rowan to…read morehelp me pierce my ears for the first time. I've also grown rather attached to my ears, yet they made the process quick and painless. Even more, despite my left earring constantly falling out before fully healing, due to my own clumsiness and not being used to having catchable objects connected to my ears, both Lorena and Kelly were incredibly sweet, professional, and thoughtful when I came in and needed an adjustment made. - Thom

Had a wonderful experience with the staff at Assembly Row Rowan. I took my 7 year old to get her…read moreears pierced for the first time and also got my helix repierced. Wonderfully patient and knowledgeable, from the front desk to the 2 piercers who did our piercings. Shout out to Lorena, she was awesome. The space is open, clean, and bright. They have cute goodie bags and lollipops and stickers, plus you keep the pen they use on you which my daughter was really into. 200% recommend to anyone looking for a place to get their or their child's ears pierced!

I came in looking for a gift for my two maid of honors for my wedding. Carina was so helpful and…read morekind. She answered any questions I had and was respectful of my budget. I'm very happy with the pieces I picked. Carina also went out of her way to package them up so beautifully! Truly appreciate the great experience!

I understand that it was a busy Saturday, but this location was downright unhelpful. I already knew…read morewhat I wanted to get from a prior trip to the Seaport Mejuri location and just needed to come in to check sizing. I looked up my items online, which was difficult given that (with no labels on any of the jewelry) I didn't know what to search on their website. So I was ready to purchase items, just needed to check sizes (which is what an in-person jewelry showroom is for). We waited in line due to store occupancy limits (understandable, it's a small location) and once we got in were immediately accosted by an associate who asked if we were finding everything ok. She disappeared once I said that I knew what I wanted and needed help with sizing. When I had to go ask someone from the back desk area for help, they rolled their eyes and scoffed at me for...asking them to do their job and help me understand the (unlabeled) sizing for the bracelet. If you're going to have no labels on your display for what the sample sizes are (20/22 inches for a chain necklace, a very slight difference, plus no idea which sample bracelet was for the M/L/XL sizes) at least have helpful staff! Then, when checkout time came I was told that the price was going to be more than I had originally budgeted for since we had picked out the necklace with a slightly larger diameter. I asked for clarification and the girl helping me gave the most convoluted explanation about the bracelet already being upsized. She expected me to already be knowledgeable about the different finishes too. I had to advocate for my 10% signup discount to be applied. And when we got home, one of the boxes was missing the storage pouch and polishing cloth. Overall a really scummy experience all around that I felt like I was being tricked and upsold with unclear explanations even when I knew what I was purchasing. I'm used to buying fine jewelry and having nice laid out options sheets that this business model was clearly lacking. Or even transparent pricing! I'm betting that they treat their staff poorly because they are so unenthusiastic to even help out people who know what they want! Such an unnecessarily stressful experience. The gals next door at Glossier are so much nicer and more helpful, and their price point for makeup is far less than the consideration for buying what is ostensibly marketed as fine jewelry. Most things are extremely marked up and of variable quality as compared to standard jewelers. I only came because I liked one particular design and had felt it before as solid. TL;DR Even if you already know what you want, don't go to the Mejuri on Newbury, maybe the one in Seaport instead. Very unhelpful layout and staff.