Very friendly, thorough, and compassionate. She cleaned the jewelry I brought with me in an…read moreautoclave to sterilize. This service is so good - highly recommend.

High level customer service, personable & professional - the owner was very knowledgeable and…read morehelpful. It was also a fraction of the price to get my daith done here than other piercers who overcharge like crazy. Support your small business owners - you will $ave and get a much more quality experience!!

I got two conch piercings here a few months ago; originally I had planned on getting one conch…read morepiercing per ear, but my piercer, Lars, recommended against it, and was very accommodating to how I wanted to proceed. I was also recommended against piercing with hoops by the people working in the jewelry cases, for which I am also grateful for. Overall, the piercing was a very pleasant experience. Everyone was so nice and patient, which put me at ease as I was very nervous. I cannot recommend Lars enough; they were very kind with me

Clifton was the absolute best piercer! It was my first and I was nervous and he was so amazing…read morewalking me through every step and answering all my questions.

Got a haircut from Sara and she was amazing! She was extremely professional, truly cares about her…read morecraft and was very gentle with the cut. I highly recommend getting a haircut from her because she understood exactly what I wanted and executed it with precision.

Love them! Great service, great cut! Very nice place with a great crew! Haven't been in Boston in…read moreyears! Thx yall

Did not have an appointment and just walked in. Staff are always so amazing and helpful with…read morefiguring out piercing location and specific jewelry type. Always have the best experience.

Run, don't walk...away from STUDS…read more It is 2025 and customer service should not be that hard to deliver, alas, I've been proven wrong. Is studs convenient? Yes. Besides the fact that my piercer was nice and it was easy to get an appointment, the rest of my experience left a lot to be desired. I am going to include all the details here so that when Annalisa comments and asks me to reach out to share more details we can all know that this is a canned response and they truly don't care about their customers. Day of piercing. They were a bit behind. No worries. I chose my jewelry and was get my flat helix pierced. The piercer marked the spot, though she didn't use a light or anything to check for blood vessels. I'm not a piercer, so maybe not all piercings require that. Honestly the initial experience was more or less fine. It was about one month later that my piercing got knocked out of my ear in the shower. I was flabbergasted because I have several other ear piercings and it is actually impossible to remove them. I literally had to sign a waiver for an MRI bc I couldn't get them out. Studs jewelry, on the other hand, is cheap cheap cheap despite the unnecessarily high pricetag. I was fortunate to find both pieces of the earring when it fell out and I attempted to get it back in. My ear was swollen and then grew much more swollen through my attempts to get it back in. I figured I was causing harm so I decided to stop and go back in. I called to see if I could pop in before I left for vacation the next day. They don't have a phone in their studios. Like what? I figured I had no other choice but to go in and quickly ask someone who does this all day long to quickly pop it back in. When I walked in and shared the story at the desk, you would think I was asking them to perform a root canal. The receptionist seemed outraged that I would make such a request 15 minutes before closing when there is still one appointment left for the day. I let her know that I'd be happy to wait. I was told they have to close. Like duh, I understand, but this will take like three seconds. My entire piercing appt was 3 minutes. Like y'all, we can make this happen. Like I mentioned, I was going on vacation and I didn't want my brand new piercing that cost like $80 to close up. I thought they wouldn't want it either. A good piercing out of that studio is a walking billboard. The receptionist agreed to ask the piercer. A lady comes down with a horrible attitude, does not introduce herself and tells me why it is not possible for them to put my earring in. I asked how long it would take. She informed me a couple of seconds. She spoke to me in such a condescending way using phrases like, "what I am trying to explain to you is...," "what you don't understand is...," "if you would just let me finish..." She also told me that they work 8 hours and have to come back the next day to do the same thing as if they are the only people in the world with a job. I literally have never spoken to a customer about my work schedule as an excuse to not be kind and accommodating. Now I thought I was talking to the piercer. I said how about we get this in my ear instead of yapping about it. Turns out it was the manager, Sasha. I was being spoken down to by the manager. Customer service 101 is listening and she was unable to listen, she spoke over me time and time again using sarcasm which I did not appreciate. I get really anxious in this type of situation and my eyes welled up and she told me, "to stop crying. There is no reason to be crying." Anyone who is highly sensitive knows that makes it way worse. The manager should not be saying that to a customer. She eventually went to ask the piercer if it was possible. Upon her return she asked me to sign a waiver (like for what plus I already signed it for this exact hole) and then tried to charge me a $15 jewelry change fee. I was outraged. This should have been a courtesy given the horrible quality of the jewelry. If your jewelry falls out in the shower, that is a quality issue. While I was waiting for the manager to speak to the piercer, the receptionist gave me a tip for getting it back in myself. Bro, if we started there, this would have never gotten blown out of proportion. So all that said, I will only be going to a real piercer from now on. The quality of jewelry is better. I've had more healing issues here than any of my other piercings. Oh and they tend to be legitimately nice in real piercings studio. Just don't bother. Even if the initial appt seems fine, there are long term repercussions for getting pierced there.

My fam and I checked out this place Sunday. One of us got a new nose piercing and I gotz new nose…read morejewelry. The crew there was very friendly, knowledgeable and down to earth. They have nice quality options to choose from and the facility is very clean.

The place is beautiful! And the people there are really nice including the piercer! I got a jewelry…read morechange to accommodate swelling and the process was super quick and less painful than I expected! I recommend!

Beautiful space with lots of plants and a wonderful sitting area. The tattoo areas are also really…read morenice and since everyone has their own space they can put up their own art, books, etc, which gives a great vibe.

I cannot say enough good things about this shop and owner, Elize Nazelie. I emailed Elize back in…read more2015 inquiring about a half sleeve, which would soon turn into a full sleeve. She responded rather quickly (for a busy shop owner) - I sent her reference photos, and we then made an appointment for a consultation. The consultation was about 20 min and she drew on my arm detailing exactly what she would be doing and then traced that. No question was left unanswered. I then had multiple two hour sessions which I wasn't used to in my previous longer tattoo sessions, which was great. Elize always made sure I was comfortable, played awesome music, and always checked in on me to see if I was hanging in. Best tattoo experiences I've ever had, hands down. I refer this shop to literally everyone. Her books are closed right now, but I cannot wait to come to the new shop for another piece!

Background: my buddy owns a tattoo shop in CA so I'm familiar with the shop minimums and how things…read morework. I called in, Mike answered the phone, I inquired about the shop minimums because my wife and I were wanting small tattoos to remember our experience with her second Boston Marathon. Mike was willing to work with us on the fee because of the size but ultimately we felt like his work was worth the fee plus tip. We both left very satisfied and feeling very welcome, especially being outsiders from out of state. Super easy to deal with and literally the best and cleanest shop I've been in.

You know what's even better than being absolutely in love with your new tattoo? When the artist was…read moreequally as stoked about it. Mike Ouellette's work has been on my mind, so glad I finally got to Seaport Tattoo Company today. The shop is gorgeous, clean, staff were super friendly and Mike was beyond phenomenal. I could type a small novel about how great my experience was and how glad I am to have found a shop/artist to stick with that I trust 100%. Can't wait to go back. If you're here reading reviews and are on the fence- do yourself a favor...get off Yelp and book the appointment. You won't be disappointed!!

UPDATE: I got a tattoo here. Dave Norton is a very talented dude. I actually followed him on…read moreInstagram before I realized he was at this shop. Loved him for the cubist work he does and now I love him even more for how original my tattoo is. I came in with an idea of what I wanted and when it came time for me to actually tattoo, Dave exceeded my expectations in design. It was so dope. During the session, we watched two movies on the huge projectors in the shop. We were in a temp space, I think, as they were renovating the main place. Either way, everyone I interacted with was super kind, really funny, and just all around great people. I left kind of sad as we had spent 4 hours pretty much kickin it while I got my tat. Looking forward to get more work done here with Dave! --------------------- Don't really know about the tattoos, but my piercing experience was great! I felt the need to get a nose piercing and found Pino Bros through Yelp. I walked in and it was pretty busy, but I immediately was greeted by someone at the front and was taken care of (already impressed). The guy that greeted me told me that it would only be a few minutes because someone was ahead of me which was fine. I didn't mind. I only waited maybe 8 minutes until Aaron walked up to me and introduced himself. He immediately made me feel comfortable and I knew it was going to be a great experience. Aaron walked me through everything and made me feel at ease. Super sweet guy. Everyone there is pretty nice and I would highly recommend!

I've always had such an amazing experience at pino bros, I've been going to gonzalo for a few years…read morenow and he always does awesome work. everyone is so friendly, the vibes are great and there are some amazing artists here. 1000% reccommend