I got my Daith piercing here. I went in based on the reviews of others, and their website. I took…read morean educated chance and it paid off. I had Madison, who was cordial, informative. She did the piercing using superior hygienic cleaning of the studio, my ear, my hardware. The piercing part was quick and (for me) painless. Madison explained about healing and keeping it clean. I left very happy.

Very friendly, thorough, and compassionate. She cleaned the jewelry I brought with me in an…read moreautoclave to sterilize. This service is so good - highly recommend.

I got two conch piercings here a few months ago; originally I had planned on getting one conch…read morepiercing per ear, but my piercer, Lars, recommended against it, and was very accommodating to how I wanted to proceed. I was also recommended against piercing with hoops by the people working in the jewelry cases, for which I am also grateful for. Overall, the piercing was a very pleasant experience. Everyone was so nice and patient, which put me at ease as I was very nervous. I cannot recommend Lars enough; they were very kind with me

Came here for a tattoo appointment with Hannah and had a wonderful time! I absolutely love my new…read morepiece--she gave me two options for the design and scaled it down slightly to fit my arm better which I really appreciated. Note that if you're there for a tattoo appointment (not a piercing appointment) the tattoo doors are two doors down from the main shop! I was tattooed for about 2 hours and was able to keep headphones in during the session. Shop was clean and everyone working there was friendly and welcoming. I will most definitely return for more tattoos and piercings. Highly recommend Hannah's work as well! The one thing I will say is I do wish I was sent home with a bandage wrap (such as tegaderm or saniderm) instead of a traditional healing wrap with plastic wrap, but I understand each artist is different. Not a deal breaker for me at all just a skincare/method preference!

UPDATE: I got a tattoo here. Dave Norton is a very talented dude. I actually followed him on…read moreInstagram before I realized he was at this shop. Loved him for the cubist work he does and now I love him even more for how original my tattoo is. I came in with an idea of what I wanted and when it came time for me to actually tattoo, Dave exceeded my expectations in design. It was so dope. During the session, we watched two movies on the huge projectors in the shop. We were in a temp space, I think, as they were renovating the main place. Either way, everyone I interacted with was super kind, really funny, and just all around great people. I left kind of sad as we had spent 4 hours pretty much kickin it while I got my tat. Looking forward to get more work done here with Dave! --------------------- Don't really know about the tattoos, but my piercing experience was great! I felt the need to get a nose piercing and found Pino Bros through Yelp. I walked in and it was pretty busy, but I immediately was greeted by someone at the front and was taken care of (already impressed). The guy that greeted me told me that it would only be a few minutes because someone was ahead of me which was fine. I didn't mind. I only waited maybe 8 minutes until Aaron walked up to me and introduced himself. He immediately made me feel comfortable and I knew it was going to be a great experience. Aaron walked me through everything and made me feel at ease. Super sweet guy. Everyone there is pretty nice and I would highly recommend!

I've always had such an amazing experience at pino bros, I've been going to gonzalo for a few years…read morenow and he always does awesome work. everyone is so friendly, the vibes are great and there are some amazing artists here. 1000% reccommend

We had a great experience! We love the needle piercing and flat back studs. My daughter had her…read morehelix done and loves it! We can't wait to go back!

I was able to do a walk-in appointment for two lobe piercings, and Mya was an absolute delight! I…read morewas pretty nervous, and Mya made me feel so comfortable. She was really professional and also intentional about the piercing placement, super detail-oriented. THANK YOU MYA! :)

I came in looking for a gift for my two maid of honors for my wedding. Carina was so helpful and…read morekind. She answered any questions I had and was respectful of my budget. I'm very happy with the pieces I picked. Carina also went out of her way to package them up so beautifully! Truly appreciate the great experience!

I understand that it was a busy Saturday, but this location was downright unhelpful. I already knew…read morewhat I wanted to get from a prior trip to the Seaport Mejuri location and just needed to come in to check sizing. I looked up my items online, which was difficult given that (with no labels on any of the jewelry) I didn't know what to search on their website. So I was ready to purchase items, just needed to check sizes (which is what an in-person jewelry showroom is for). We waited in line due to store occupancy limits (understandable, it's a small location) and once we got in were immediately accosted by an associate who asked if we were finding everything ok. She disappeared once I said that I knew what I wanted and needed help with sizing. When I had to go ask someone from the back desk area for help, they rolled their eyes and scoffed at me for...asking them to do their job and help me understand the (unlabeled) sizing for the bracelet. If you're going to have no labels on your display for what the sample sizes are (20/22 inches for a chain necklace, a very slight difference, plus no idea which sample bracelet was for the M/L/XL sizes) at least have helpful staff! Then, when checkout time came I was told that the price was going to be more than I had originally budgeted for since we had picked out the necklace with a slightly larger diameter. I asked for clarification and the girl helping me gave the most convoluted explanation about the bracelet already being upsized. She expected me to already be knowledgeable about the different finishes too. I had to advocate for my 10% signup discount to be applied. And when we got home, one of the boxes was missing the storage pouch and polishing cloth. Overall a really scummy experience all around that I felt like I was being tricked and upsold with unclear explanations even when I knew what I was purchasing. I'm used to buying fine jewelry and having nice laid out options sheets that this business model was clearly lacking. Or even transparent pricing! I'm betting that they treat their staff poorly because they are so unenthusiastic to even help out people who know what they want! Such an unnecessarily stressful experience. The gals next door at Glossier are so much nicer and more helpful, and their price point for makeup is far less than the consideration for buying what is ostensibly marketed as fine jewelry. Most things are extremely marked up and of variable quality as compared to standard jewelers. I only came because I liked one particular design and had felt it before as solid. TL;DR Even if you already know what you want, don't go to the Mejuri on Newbury, maybe the one in Seaport instead. Very unhelpful layout and staff.

Did not have an appointment and just walked in. Staff are always so amazing and helpful with…read morefiguring out piercing location and specific jewelry type. Always have the best experience.

Run, don't walk...away from STUDS…read more It is 2025 and customer service should not be that hard to deliver, alas, I've been proven wrong. Is studs convenient? Yes. Besides the fact that my piercer was nice and it was easy to get an appointment, the rest of my experience left a lot to be desired. I am going to include all the details here so that when Annalisa comments and asks me to reach out to share more details we can all know that this is a canned response and they truly don't care about their customers. Day of piercing. They were a bit behind. No worries. I chose my jewelry and was get my flat helix pierced. The piercer marked the spot, though she didn't use a light or anything to check for blood vessels. I'm not a piercer, so maybe not all piercings require that. Honestly the initial experience was more or less fine. It was about one month later that my piercing got knocked out of my ear in the shower. I was flabbergasted because I have several other ear piercings and it is actually impossible to remove them. I literally had to sign a waiver for an MRI bc I couldn't get them out. Studs jewelry, on the other hand, is cheap cheap cheap despite the unnecessarily high pricetag. I was fortunate to find both pieces of the earring when it fell out and I attempted to get it back in. My ear was swollen and then grew much more swollen through my attempts to get it back in. I figured I was causing harm so I decided to stop and go back in. I called to see if I could pop in before I left for vacation the next day. They don't have a phone in their studios. Like what? I figured I had no other choice but to go in and quickly ask someone who does this all day long to quickly pop it back in. When I walked in and shared the story at the desk, you would think I was asking them to perform a root canal. The receptionist seemed outraged that I would make such a request 15 minutes before closing when there is still one appointment left for the day. I let her know that I'd be happy to wait. I was told they have to close. Like duh, I understand, but this will take like three seconds. My entire piercing appt was 3 minutes. Like y'all, we can make this happen. Like I mentioned, I was going on vacation and I didn't want my brand new piercing that cost like $80 to close up. I thought they wouldn't want it either. A good piercing out of that studio is a walking billboard. The receptionist agreed to ask the piercer. A lady comes down with a horrible attitude, does not introduce herself and tells me why it is not possible for them to put my earring in. I asked how long it would take. She informed me a couple of seconds. She spoke to me in such a condescending way using phrases like, "what I am trying to explain to you is...," "what you don't understand is...," "if you would just let me finish..." She also told me that they work 8 hours and have to come back the next day to do the same thing as if they are the only people in the world with a job. I literally have never spoken to a customer about my work schedule as an excuse to not be kind and accommodating. Now I thought I was talking to the piercer. I said how about we get this in my ear instead of yapping about it. Turns out it was the manager, Sasha. I was being spoken down to by the manager. Customer service 101 is listening and she was unable to listen, she spoke over me time and time again using sarcasm which I did not appreciate. I get really anxious in this type of situation and my eyes welled up and she told me, "to stop crying. There is no reason to be crying." Anyone who is highly sensitive knows that makes it way worse. The manager should not be saying that to a customer. She eventually went to ask the piercer if it was possible. Upon her return she asked me to sign a waiver (like for what plus I already signed it for this exact hole) and then tried to charge me a $15 jewelry change fee. I was outraged. This should have been a courtesy given the horrible quality of the jewelry. If your jewelry falls out in the shower, that is a quality issue. While I was waiting for the manager to speak to the piercer, the receptionist gave me a tip for getting it back in myself. Bro, if we started there, this would have never gotten blown out of proportion. So all that said, I will only be going to a real piercer from now on. The quality of jewelry is better. I've had more healing issues here than any of my other piercings. Oh and they tend to be legitimately nice in real piercings studio. Just don't bother. Even if the initial appt seems fine, there are long term repercussions for getting pierced there.

I visited the shop in Harvard Sq. They are so knowledgeable and willing to assist you can tell they…read moreenjoy what they do and how much they care about their customers. They work well as a team to accomodate each customer.

Great customer service and piercing studio. I've had many piercings and my ones from studs heal the…read morebest. Cute jewelry options and have discounts for students

Incredibly knowledgeable and friendly staff, wide and lovely selection and range of jewelry…read moreoptions, and an immaculately clean, bright studio, with private piercing rooms. Oz was an absolute joy, and was as welcoming as they were skilled and professional. Personally had a 1/10 pain for a conch piercing, and never felt rushed at any point in the process, even as a walk-in client during a busy rush. Would absolutely recommend them to anyone.

Piercings is Arcadia Body Piercing expertise...it is all they do. I love this about them because it…read moreseems that many places are tattoo shops that also do piercing, which is not the same thing at all. I went here on a recommendation from my oldest daughter who had a friend who recommended it...my younger daughter wanted to get her ear lobes pierced, and my older daughter said she would get another piercing when we went so they could have sister piercing day. I made an appointment online- very easy- and loved that you could select which piercing artist you want, or select no-preference. Very important - if you are a parent bringing a child under 18 for a piercing you must bring an original (not a copy) of the child's birth certificate and you must show photo ID (drivers license) as evidence that you are the actual parent. They will not do the piercings without this documentation. (Apparently there is a law) The shop has a nice aesthetic, bright, nice seating area, a place to hang your coat, and lots of jewelry cases (like a jewelry store) displaying so many options for ears, and every other body part you may want to pierce. We spoke with 3 staff members while we were there, all were very knowledgeable, answered all of our questions, and gave us great info about what to expect, and after-care for the piercings. The price for the piercings and the jewelry is separate, and the jewelry has a wide range of prices depending on the gems you choose. After selecting the jewelry, it was time for piercing.... The piercing room is VERY clean, everything is sterile, like a doctor's office space. I was relieved to see that the piercing artist who would be doing my daughter's ears (Rob) had so many piercings...clearly an expert in their field. They made both my daughters feel comfortable by explaining everything, and offering tips and advice along the way. My younger daughter ended up getting double ear lobes piercing (thats 4 piercings) and my older daughter ended getting two more piercings. Before we left the staff member provided clear instructions for after-care, and gave us printed copies to bring home. We were also able to purchase the after care products at the shop. Great experience overall!

I had a very disappointing experience with Zach Young. The tattoo I received looks nothing like the…read moredesign we discussed and agreed upon beforehand. I came in with clear ideas and references, but very little of what I asked for was actually incorporated into the final piece. What's most frustrating is the apparent lack of effort. When I compare my tattoo to other work he has done, the difference in quality and attention to detail is hard to ignore. My piece feels rushed and poorly executed, with minimal care taken to match the concept we had planned. Getting a tattoo is a permanent and personal decision, so it's important to feel heard and confident in your artist. Unfortunately, that wasn't my experience here. I would strongly recommend that others carefully review his work and ensure clear communication before committing. Also, he admitted to me that he has been drunk while doing other clients work in the past and had alcohol at his station in the shop. That begs the question if he was drunk while doing mine.

boston tattoo company has expanded: the tattoo building is where it's always been, and the piercing…read moresection is right across the plaza to the right. i missed his name but the gentleman in the tattoo reception walked us over to the piercing section, was kind + hospitable. i needed help with a naval piercing i got about a month ago from another studio, and i was easily able to find an appointment online for the next day with marina. i came in a bit late and didn't mind waiting, i just really wanted a piercer to check the status since there was some bleeding and uncomfortable healing. Marina was running the shop herself and took care of 3 clients in a short period of time without rushing. she was super kind and helpful even though i didn't get my piercing here. she let me know my options and i chose to replace the bottom disc of a floating naval with a ball since the disc was digging into me. after she replaced the disc, i nearly immediately started feeling better. the disc had swollen the area around my naval, but the ball nearly immediately settled it. the bar already seems much longer due to the swelling going down after about 14 hours. she was patient, helpful and caring. i appreciate that she cared about my healing more than the place i got the piercing done from! and i love her pink gloves and matching supplies. comfortable waiting room, piercing room, good vibes. i love that they separated the piercing and tattoo sections. wonderful customer service. thank you for not treating clients like a burden.