My wife, kids and I have been coming here for years. We enjoy spending a couple hours here each time we visit Gatlinburg. We like to go during the week instead of the weekend because there are less people then. Our your token and ticket information is stored on your players card. read more

Most fun myself and my spouse had on our trip. To top it off they had amazing pizza that was so good and reasonably priced Highly recommend and will be coming to again... read more

See all

We love coming to this arcade every time we are in the Gatlinburg area. Our kids enjoyed the arcade and we enjoyed the pizza. read more

Arcadia - Slice of NY style Pizza - Arcades Near Me - Gatlinburg, Tennessee

While this arcade gem is quite well hidden. Located below the Space Needle this place is a video gamers or arcaders go to for the greater Pigeon Forge/Gatlinburg area. While there are many "other" arcades with more visibility, this one out does them all.... By a long shot! Not only does it have twice as many games, they have more options for prizes, the Space Needle with an epic view (as long as you don't mind heights and open areas with heights), a pizza shop, and just seconds from the main strip of Gatlinburg. If you are seeking an arcade, I recommend this one other the rest! read more

See all

The claw machines are horrible. Usually the duck claw machines are the easiest ones to win but these were horrible. Everything was and I would catch the ducks but then when the claw machine went up it would fall right out. Do not come here read more

This place is amazing! Arcadia has a wide variety of games that can keep you busy for a while. Prize counter had plenty of options to choose from. Pizza slices are huge and the quality is excellent. 10/10 would recommend. read more

Arcadia - Slices are huge! - Arcades Near Me - Gatlinburg, Tennessee

We love arcades and this topped all of the ones we've been to. It's huge and has a great selection of games and I personally felt like they cost less per game than almost we've tried. Everything was like 6 points or less so we were able to do quite a bit. We actually did the VIP space needle experience which included a card with points loaded on it. Not only were the games fun but the pizza was awesome and the service was amazing all around. The staff was so nice and really made our experience that much better. Shoutout to Adam and Paul for going above and beyond for our 9 year old and making her night! They were super kind and friendly. Definitely suggest stopping by here during your stay. You can easily spend hours in which is nice when it's cold outside and it's very centrally located. It was easily the most fun we had on the trip and we did quite a few things. We'll be back on our next visit for sure! read more

See all

READY, PLAYER ONE This flashy arcade in eastern Tennessee has some very interesting things going on, both good & bad. I consider myself a fairly serious gamer, whether console or cabinet. Nichole C will tell you that when I get in the zone, wild horses couldn't drag me away from a solid pinball run. In looking for something to do after our day at nerby Dollywood, I stumbled upon this place just underneath the space needle in downtown Gatlinburg. Walking in around 10pm on 3/28/18, our eyes almost fell out of our collective heads. The amount of neon tubes and stuffed animals on the ceiling defied description (though I took a few photos in an attempt to capture the magnificent sight). Arcadia is packed to the brim with vibrant ticket games like Deal or No Deal and even a few compact motion simulators! They use a VERY sneaky system that's based on "gold". $20 gets you 100 "gold" loaded on your playcard, which is essentially their form of credits. Most ticket games were 4-8 "gold" per swipe, while all the pinballs were 6/swipe. At more than $1 per game, that's pretty expensive. The assortment of pinball tables was one of the most impressive I've ever laid eyes on. Nearly every single table was either a 'premium' or limited edition model (the Metallica "Master of Puppets" pinball was 1 of only 250 made). Many had customized chrome trim and more than half had fully color displays, a rarity typically only seen in hardcore collectors. I mean jesus, the 'venom' Spiderman table used a solid black pinball! NC has a blast playing her ticket games and we both played a fantastic Ghostbusters shoot-em-up. Reloading "gold" was simple, but costly. The guy running the redemption center was nice and stuck around to make sure we left with a plushy doll. ...........however, the biggest problem I have with Arcadia -- and the main reason why they get 4* instead of 5* -- is that their pinball technician switched off both the 'replay' AND the 'match' options on almost every table. This is the opposite of the factory default setting and someone had to manually go in and change it, in an effort to take your money while giving very little in return. That pisses me off. * TL;DR * This is a very dynamic Gatlinburg arcade that's at once a pinball lover's wet dream and worst nightmare. The pinball tables (there's 25 of 'em!) are absolutely SPECTACULAR and modded up the wazoo. Unfortunately, the management here is greedy beyond anything I've encountered and does everything in their power to ensure you get nothing 'extra'. No replays, no matches. They want every ounce of your "gold". Stil, to say that Arcadia is a complete ripoff isn't 100% accurate, as you're paying for truly top-of-the-line games. Understand that most arcades don't have the variety and state-of-the-art lineup like these guys do, and disburse your money accordingly. It's a bummer they took away all the incentives for repeat plays, as I would've loved to stick around longer and play each pinball in their formidable arsenal. Most families won't care, most kids won't notice, but I'm a cheap-ass Bohemian and appreciate a good value. Yeah sure, I'd recommend stopping in for a while. Watch your spending!! read more

See all

Games were definitely rigged, as I got nothing out of any claw machine in the whole place despite aiming perfectly. Claws would close after they came back up, and would not grip anything. Not a big selection either. Go to Rockin' Raceway arcade or just Dave and Buster's. read more

The kids totally love it! The people that worked there gave us many tips of places to go with children as well. read more

Arcadia - Arcades Near Me - Gatlinburg, Tennessee

See all

Very short staffed! Asked an employee if they were always this short staffed and they said 'Alway' had to wait at least 45 mins to even cash our tickets and they took their sweet time to get our prizes! They didn't even seem to be working here what so ever! There was a total of 3 staff I saw in the 3 hours here! Very very busy DO NOT RECOMMEND read more

Went here with kids. In order to play the games you must get a game card. Do you get a game card you go up to machine and you put the amount of money that you want on the card in the machine and it will give you a card in exchange that gives you so many points to equal that amount of money. As you play the games you can win tickets and they are loaded onto that card. When you're done playing the games you take the card Up to the redemption center and exchange the amount of tickets that you earned playing games for prizes. I would say approximately 97% of games were in working condition. Of course, atmosphere was loud like it should be at an arcade place. It was a lot of fun. When hungry there is a pizza place where they make the pizza homemade. You can actually witness them throwing crust in air. The pizza is served either by the slice or world as a whole pizza. They are known for how big their slices are which they are quite huge! The pizza was really good! It thin crust and the pepperoni had the biggest pepperoni's I've ever seen. The only downside of this place is the line for the redemption center. When busy, the line of people waiting blocks other machines and the only way to get around other side of arcade is to go all the way up front. read more

See all

Fun place with lots of games. Several games were out of order. Could use some hand sanitizer stations.

Classic. Best games in town. Best vibes. Pizza stand. Space Needle above. Gatlinburg Legend.

Had a blast being big kids, won loads of tickets and Sky was a pleasure to pick out prizes with. All staff encountered was super friendly and knowledgeable in their departments, pizza was amazing and the needle was a great view of the town. We will return read more

Arcadia - Giant pizza was tasty - Arcades Near Me - Gatlinburg, Tennessee

DISGUSTING do not go to this arcade. There are way better and cheaper options. Staff is non existent and when I found the manager he was a total creep to me and got mad that I complained about our 30 minute wait in a hot line with the ceiling LEAKING DRIPPING DROPPING onto our heads. Disgusting. read more

We came here while visiting Gatlinburg. My kids had a blast and it was sadly enough the highlight of our trip. They have a great deal of games and it is even fun for adults. I would recommend this place to anyone with kids visiting the area. read more

Game selection: 5 stars: they had all the games I enjoy and they had a couple new ones I haven't seen in ATL at dave and busters so that was a plus. Service: 3 stars: giving 3 stars because we didn't need help besides cashing out our tickets. The associates that helped did their jobs and were friendly. So I think 3 stars is fair. Layout: 4 stars: when you walk in its like a souvenir store that you can buy anything from t shirts to body lotions lol to the right you can sit down and have pizza. The rest is all games and some room with 3d experience. Cleanliness: 3 stars: it could use some tidying up here and there but I won't be a nit picker. The area is big so if an associate just did a walk through and a herd of people came in, you wouldn't have noticed the associate did a walk through tidy up. Being fair and giving 3 because I know how it is. Overall: 4 stars: its a true arcade we came 1-27-17 after leaving Bubba dump shrimp (read my review of Bubba gump shrimp gatlinburg) and walking their little strand strip. Game card will run you about $20-$30 for 2 adults and 2 children playing. Depending on the games you could score a lot of tickets to win the better prizes if you are a game head. Being we were just playing for the hell of it we score about 450-500 tickets not bad if you don't have crybaby children who want a ridiculous prize that's cheaper to buy in the store vs playing to win. read more

See all

Just walked in; it looks very fun though. Lots of games and lots of prizes. I'm surprised it was so empty. It reminded me of a smaller Dave and Busters. read more

Arcadia - Connect four! - Arcades Near Me - Gatlinburg, Tennessee

Games are way more rigged expensive and just broken than any other arcade. Definitely go somewhere else if you don't want water dripping on you from the ceiling everywhere. read more

False advertising. Not open 365. Totally understand sending employees home for Christmas but don't advertise false information on your website. read more

I'm old school when it comes to video games, walking into these places hoping to find a pinball machine. Walked in this place not expecting to find any, walked in a side room over behind the pizza area and it was lined with pinball machines. It's kind of expensive unless you are willing to put about$40 down then it's about a dollar a game. The more u put on your card the cheaper it gets. The whole place was very nice and clean and had a tremendous amount of games for the kids. read more

Arcadia - Arcades Near Me - Gatlinburg, Tennessee

What a fun way to spend a few hours! My husband and I love to go here when we're in town and mainly play those coin pusher games, but there are plenty of other games to choose from. The staff has always been accommodating and available if the machines malfunction or if we have questions about how to play a certain game (we're in our 50s but still like to have fun). Very clean and comfortable. At the end you trade in your tickets for the typical prizes that arcades make available. Hey, at least you get something! read more

This place is in the heart of Gatlinburg, my number one spot to go when it's raining. All the games are new and they all work.... YAY!!!! Grownup games kids games it is Awesome and the staff is so nice..they have a whole section of just pinball games.. But last but not least they have pizza by the slice inside.. Let me tell you pizza slices big as your head and delicious.. Jacob that works there is top notch Thank you!! read more

Family friendly! My kids absolutely loved this pit stop after walking around all the wonderful shops! read more

Arcadia - This was one of their favorites! - Arcades Near Me - Gatlinburg, Tennessee

Arcade had a decent variety of games. They use the token card system which makes paying for games and claiming prizes much easier. One of the games took our card but did not work, an employee credited the card and began working on the machine. Right after that, my sons were playing the Juarassic Park game and the entire wall of games turned off. Again, the employee credited our card and the other people who were playing received credits as well. With all of the other arcades on the same strip, we would not return to this one. read more

HORRIBLE PLACE!!!!! DONT COME HERE YOU ARE WASTING YOUR MONEY!!!!!! I go to a lot of different arcades in all different states, and I have my games that I'm good at and usually get the jackpot on all of them at least once or twice. I come here and could not win anything. I usually pay $20 and can get 3,000 (on a bad day) -10,000 (good day) tickets and I got 800 here. I was playing the pink panther and I noticed the panther was running very slow compared to what I'm used to and of course I didn't win. I was also playing the stacker style flappy bird and on the 19th pipe (20 to win) I fell for no reason. I always have the high scores on flappy bird and crossy road, SO SOMETHING IS DEFINITELY UP AND THEY ARE SCAMMING YOU. DONT WASTE YOUR TIME OR MONEY!!!!!!!!! read more

We have never been to an arcade that has this many broke machines, and the claw machines.......don't even bother. Tourist trap.

What a nice little arcade in Downtown Gatlinburg. I still can't believe they had all those limited edition pinball machines to play. Too bad the Space Needle wasn't open while I was there. read more

The games are really fun until when a friend of mine asked the manager of how and why I got a 14 credits score when I hit the jackpot from a game cyclones. But the manager Nikki, seem to not care of why that happened and did not treat their costumer right. The manager and the other co-worker made a racist remarks (shouted it in front of the place) about "This is United States of America" when me and my friends are a citizen of America. The manager and co-worker pretty much assumed that we don't belong in this country. Her racist remarks just took all the fun out of me and my friends. read more

I visited four nights last week. The floors and bathrooms are surprisingly shiny clean which is very important to me. Huge selection of games and prizes. The night managers josh and Tammy were very professional, friendly, and helpful with all our needs. My wife and three year old daughter also had a blast here. Did not visit the theatre or escape rooms. To me I loved the look, feel, level of customer service was platinum, and biggest prize selection I have ever seen in any arcade in the world. I would recommend this establishment for its service, variety of attractions, and central location. We will revisit again on our next visit! read more

We went in trying to pay 100 dollars so we get 50 dollars extra. But we asked an employee to split $150 and put it on 3 different cards but the employee said "Nope Nope Cant do that nope nuh uh" not even letting us finish what we were saying. And they were rude about it when they said it. So we will not go there because of that read more

Large arcade with lots of games and tickets to be won! Had a blast with my boyfriend and another couple. Mario Kart with all 4 of us was great, I won first place! Didn't spend a lot on tokens but still managed to get a cool frog statue with my tickets. read more

There was plenty of games but the layout made everything fell very tight. I gave the arcade a three because the prizes were horrible you had to have at least 10,000 tickets to get anything nice everything else was just candy also the young man helping with the tickets was slow and didn't know what to do read more

This arcade is fantastic! Had a blast with our girls retreat, they even have mario cart racing games (our favorite). Loved the pizza at the slice also. Give this place a try definitely.! read more

Arcadia below the Space Needle in Gatlinburg is a great arcade, I won an iPad! New games, a fancy bathroom, and high end prizes. great arcade read more

Awesome arcade with every game imaginable! They also have great prizes for redemption! We love Arcadia! read more

Arcadia - This was on New Year's Eve - Arcades Near Me - Gatlinburg, Tennessee

As with all arcades, too much money for cheap prizes in the end. One man running the counter was a manager by the name of Chan, he was extremely rude when it was time for my husband to cash in his points and was ill tempered to the young trainee with him. I don't recommend any of these arcades in Tennessee, they're all a rip off, unless you're and extreme arcader. read more

Awesome arcade! Lots of games, clean bathrooms, and the pizza was awesome too! My boyfriend and I loved it. We'll definitely be back next time we come to Gatlinburg! :D read more

We visited the arcade on August 20 2016 and we were having a blast like we always do. After my friend won the jackpot on a machine we were very happy but the machine malfunctioned and what should have been over 2000 tickets he only won 14. We talked to a staff member about this and she was extremely rude and unprofessional. After talking for 2 or 3 mins she rudely cut us off and told us to stop bothering her or we would get kicked out. Dumbfounded by her rudeness and unprofessional attitude we had a heated argument and decided to leave. Even before we could even tell the others that we were leaving, she physically blocked out path and threatened to call the cops. We had to go outside and call the others to come out. On the way out she followed us outside and made RACISTS remarks very loudly even outside the store. Although we been to numerous arcades and outings we have NEVER experienced this kind of racism and unprofessionalism. She even mocked us saying "this is America" and laughed in front of the crowd outside. NOTE THAT THIS WAS THE MANAGER her name was NIKKI. We always come here at least 2 or 3 times a year and spend hundreds of dollars. We will never come here again and discourage many people who we know that come here on a yearly basis. We were so offended that we will be contacting everyone including family, friends, lawyers and the corporation to write a formal complaint against this lady. We were having such a good time here at Gatlinburg until this incident happened and will be reluctant to come to this area in the future read more