I can't say enough good things about this place. They took my sick cat Loki in Wednesday when no…read moreother vet would see him. My cat was sicker than we realized and had to be transferred to the Vet ER. Loki passed away Thursday but Hickory Tree kept up with me through text to see how Loki was doing. Very caring group of people. Thank you!!!

At first it was excellent, then we took our dog in because he was in distress and couldn't…read morebreathe! Dr.troxler thought it was his anxiety! Wrong he had fluid and blood build up in his lungs! Didn't check for it. Took him to Carolina emergency vet on Hanes Mall Blvd in Winston -salem. And unfortunately we had to put him down. No compassion empathy from her! Makes me feel like she knew something was wrong & didn't mention it to us! Wouldn't recommend this place as long as she is employed there! Just speaking my truth

Awesome first time experience at Forsyth Vet Hospital. I called to make an appointment and everyone…read morewho I talked to were friendly and professional. I was able to be seen on the same day. The process of the curb side appointments was explained to be very clearly and in detail. Upon arrival I called to notify I was outside. Within minutes a tech came out to ask follow up questions regarding my cat visit. I provided all the meds and supplements that I give my cat and everyone was extremely patient and explained in detail that what I was giving my cat was good. After my cat was seen, Dr William Dawkins explained what he found in my cat. He was very friendly and explained everything. He was not pushy or giving me unnecessary recommendations of what to do with my cat. Dr only stated a few things to keep an eye on, but said not to worry about at this time. He was very patient in answering all my questions. When my cat was brought back out to my car, her medicine was explained in detail on how to administer it and answered all my questions. All in all I was impressed with the level of professionalism and friendliness from all the staff at this hospital. Everything was a simple process and I was in and out. Highly recommend!

The entire staff at this hospital are courteous and caring. Dr. Gillis makes us feel like we are…read morethe most important clients, and I do not doubt that's how Dr. Gillis treats EVERY client. I feel completely assured in my pets recovery and treatment when I visit Forsyth Vet. Highly recommended.

So, you have to trust your vet like you trust your pediatrician…read more "You should feed the puppy less now, his metabolism is slowing down." "How much should I be feeding him?" "The back of the bag has a chart." "That price is a lot higher than you quoted me." "We charged for a lot more than was on the quote." "You should bring him back in 3 weeks." "Why? You just told me he was healthy and doing great." "So we can 'handle' him more and he gets used to being here." "Not for a $50 office charge." "You should use this to take care of his teeth." Walks away and puts item back in inventory closet. "You charged me for this can of food. I thought it was a sample. I didn't ask for this." "Ok. We won't do that again." 30 minutes to check out, while 3 other customers checked out around me. I get that we're busy. But you should be better. I can't trust you to make good, healthy choices that don't turn you a profit.

Took 13 yr. maltese yorkie 13 yrs. old, heart murmur for Urinary tract test, collected urine from…read morepatio (not clean catch but got it for vet to see color to help determine if UTI). He charged for UTI but did not catherize to get speciman or test urine. He asked first what food she was on...told him human grade. He said he wanted me to put her on Hills Science diet, I said no, too many problems with dog food. Their food is not regulated well, dead, diseased or dying animals from farms, etc. are sold to pet food companies and they come pick up and use in pet foods. He took her in back from me, came back and said looked like a lot of dental work needed to be done. I checked at home and there was no signs of inflammation, loose teeth, etc. Her teeth had been cleaned a yr. ago, and my vet was retired now. He wrote out three meds, did not discuss side effects, ask if I had questions, was very "unavailable" and gave the paper to the lady at checkout to type out for me. I was charged $226.83 and he had written I was to bring her back the next week with urine speciman! She was worse after giving her meds that day, listless, wouldn't eat, stayed in her bed. Same next day, but worse....I researched the meds online, it said NEVER GIVE WITHOUT BLOOD WORK FIRST, causes lack of appetite, and other side effects. I was upset, had been up until after midnight, took meds back, and was told "no returns". I had told a friend I was taking her to Southside and had heard he was good. I talked to her today, she's a nurse. He was rude to her, tried to hit her for $1990 for surgery, she said it was a money grab, unlike any vets she'd had before...same scam as I got. BEWARE....he's rude and arrogant, and not caring vet.

Great vets, vet techs and admin staff! We have used…read morewellness, vaccine and surgical services and have been very pleased with the care that Maddie received.

my dog had developed a mass on her leg so we brought her to get it checked out. I paid 80$ for the…read morelab in order to get a reading of what it was. I called in almost daily to check up on the results. They said it'd take about a week but about 3 weeks went by and all I got was a "suggestion". During that time my dog condition had drastically gotten worst and the receptionist alway sound annoyed whenever we would call and honestly just felt like none of them cared. The lack of empathy and urgency was disheartening . Had to put my dog a few days ago. Never coming here again

I have nothing but good remarks to share about Dr Waller, Jennifer and all the staff at Village Vet…read moreAnimal Hospital. We recently adopted a kitty cat , not realizing all the issues the little guy had. We tried the Vet office he had been going to but wasn't satisfied so we called our trusted Dr Quinn (Village Vet). He cleared up all the issues we were dealing with. After the treatment Dr Waller gave and instructions for us, I'm certain our little guy will be at his best very soon. Thank you Dr Waller, Jennifer, and all the staff who help make our kitty cat well again. Thank you all so much!

I can't say enough great things about Village Vet Animal hospital. I started taking my yorkie here…read morewhen I moved to Winston 6 years ago. I wouldn't want to go to any other vet. Dr. Waller and Jennifer treat you like family. Jennifer knows who I am when I call and they're always willing to work in one of the pups or the cat when it's needed and urgent. The prices are fair and there isn't any up charging here!

I recently took my 8 year old French bulldog to Midway Animal Clinic for an exam. What a pleasure…read more The staff was so helpful and good with my baby, and Dr Lakey was great! He explained everything in detail and you can tell he truly cares about the animals. I would recommend them to anyone and everyone!

Unforgivably terrible customer service. Front desk staff continues to be disconnected from their…read morescheduling system and loses appointments at the customer's inconvenience. This is a long term issue at Midway Animal Clinic and is evidence of a systemic flaw at this business.

I would rate it less if I could. In several states I've taken my pets to VIP pet vets at tractor…read moresupply and been satisfied - they got their shots. This year they were training a tech. She stuck my dog several times - un successfully - for his heart worm blood test. The vet finally got his blood. He is short haired and has visible giant veins. They were training another tech to restrain cats for shots. I said maybe this is not the best cat to learn on. She growls spits and hisses. Last year she was fine. They muzzled the cat. She growled hisssed and spat. Every time the poor little learning tech jumped. It was ugly. The tech and vet were scratched. They washed up and applied bandaids and laughed saying it was a learning experience. 2 days later I got a call from animal control. He said they were bit. I say no the cat was muzzled they were clearly scratched. He said cats lick their feet it could spread rabies. I say she is three they have records of her three up to date rabies shots. He said he had to check with the health department. He then called back and said scratches did not count. But he had to hear from the 'victim' if it was a scratch or a bite. It's 6 days and he can't get a response from her. I'll never use them again.

vip pet care sold me a 3 year rabies shot but put in his records it only lasted for 1 year. this…read moreafter i verified he had an initial vaccination and thereafter they are only due every 3 years....donot take your animals to these people, they only want your money and will lie to you for a sale!!! walmart needs to cut ties with them quickly!!!

The attention was very good, the check in was very quick, and they took care of my baby! It's my…read morefirst time going to this clinic and everyone was so friendly and helpful at the moment of dropping off my dog.

I'm giving one star because I'm required to give a rating; my wish is to give none because the…read moreservice is so TERRIBLE that they deserve zero stars. My dog ​​was there for 5 hours, from 8:15 AM to 12:30 PM, locked in a cage without water and unable to relieve himself, waiting only for some vaccinations. I consider this a disregard for both the animal and the clients. I had to take him out without the vaccinations. When I got outside the clinic, he urinated a lot... and then drank almost a liter of water, which makes me believe that they don't care about the animals they should be treating well, because it's not a favor, since they charge very well for it! Salem NH

I would give this Dr negative stars if possible! Dr Kari…read moreTraxler saw my dog Bubba on June 8th as a drop off due to excessive panting. Dr Traxler has been focused for the past year in diagnosing Bubba with Cushing's. We did an ultrasound at Jordan in 2025 which indicated no Cushing's and a slightly enlarged spleen and liver. This year on May 18th Bubba had the blood test thing for Cushing's due to elevated levels for his liver. This test also ruled out Cushing's. On June 8th, Bubba had excessive panting and was not acting his normal self. I contacted Hickory Tree to have him seen by Dr Andrew. Unfortunately, Dr Andrew was not working. We dropped off Bubba at approximately 8 am to be seen by Dr. Traxler. Apparently, the phones were not working properly, and we received text messages from a vet tech working with Dr. Traxler. Dr. Traxler wanted to do X-rays on his abdomen. I agreed. Then I received a text saying he needed to go to Jordan for an ultrasound again on his abdomen. I had to respond to ask why as we had already done this last year and we knew about the enlarged spleen and liver but Cushing's has been completely ruled out. That's when we got the response a mass was found. We asked if the ultrasound was going to happen that day and were told they would turn in the order as a STAT request. We then asked if we could pick him up. We went to pick him up and got the phone number for Jordan as we had not heard from them at that time. When Bubba was brought out, he was in far worse distress than when we took him in. Dr. Traxler didn't even bother to speak with us. Bubba was sent out with a tech. In such a case, I do not understand why Dr. Traxler did not pick up her cell phone and call me as Dr Andrew does. There were no follow up instructions other than the ultrasound. I tried calling as soon as we were in the car as Bubba was now struggling to breathe and choking. I could not get thru on the phones as they were still not working. I text multiple times to get follow up instructions. By the time we got home he had slobbered all down is chest and all over the blanket he was laying on. Dr. Traxler did not do anything to stabilize Bubba while under here care and only did the minimum X-rays of his abdomen. I called Carolina Veterinary Specialist to see if they could see him. They said we could bring him right in. Once we were there, we finally got a text back from Hickory Tree via the tech again that told us to give Bubba 3-4 Trazadone every 8 hours. This recommendation is the same amount as current daily prescribed dosage for anxiety. This seemed incredibly inappropriate as this could have caused an overdose. Hickory Tree advised Carolina Vet Specialists that we had brought him in for not eating. This was a blatant lie as it was the panting that we were worried about. They sent the records to Carolina Veterinary Specialists but failed to include the X-rays which caused delays in reviewing all the pertinent information. While we were at Carolina Veterinary Specialists it was discovered that Bubba had fluid on his lungs. We decided to have them keep Bubba overnight and try to drain the fluid for an internist to see him the next day. Before we left, Dr Barringer had finally received the X-rays and wanted to review them with us. We decided to stay the course of treatment unless the fluid drained showed anything concerning. Dr. Barringer called us back to let us know that the fluid was blood and fibrous material which indicated a thoracic mass that had ruptured. At that point, the best option was to let our beloved dog go. Dr Traxler did the minimum of examination and according to the tech that called me that afternoon after we had come home before the fluid was drained in response to a text message sent to them. Dr Traxler acknowledged that she should have checked his lungs as well. This so call Dr had zero compassion and failed to communicate at all with us during this whole ordeal. She is a disgrace to the profession and should not be allowed to treat anyone's pet the way she did ours. This treatment was extremely cruel to our beloved dog and us. We do not want anyone else to experience this. In our opinion, she should be reprimanded at minimum, but we would like her to be fired.